Suheil Katan | Page 6

Superior Customer Service This was the second automobile that I purchased from Emanuel Persaud. He is a class act all the way. I will never buy another car from anyone else. Ko This was the second automobile that I purchased from Emanuel Persaud. He is a class act all the way. I will never buy another car from anyone else. Koons Annapolis Toyota is lucky to have him. Victor Beshidze and Suheil Katan also displayed great customer service. All other departments of the dealership have been great. The team in the service department during the last two years of Toyota Care including Maggie Popham and David Jacobs and even the young man who drove the shuttle service vehicle all gave great customer service. Great Job All. More

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Absolutely Amazing!! This is not your "traditional car buying experience" dealership. The whole experience was nothing less than "outstanding". Suheil is truly a pleasur This is not your "traditional car buying experience" dealership. The whole experience was nothing less than "outstanding". Suheil is truly a pleasure to work with and he made sure I received the best deal possible. My salesman, Henry had the knowledge of all of vehicles and was very professional. The best part is when I signed the paperwork - Viktor had it all printed and ready to go but took the time to answer my questions. This really is the best dealership I have ever worked with. More

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Purchased a 2016 Toyota Highlander Everyone was great they really helped me get the car I wanted. They were very patient while I was trying to make my decision. This was an excellent ex Everyone was great they really helped me get the car I wanted. They were very patient while I was trying to make my decision. This was an excellent experience. I would definitely recommend my salesman Henry Reynolds and the whole team! More

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Purchase of a 2013 RAV-4 Limited Bought the car with the help of Rich Gallena, I bought a used RAV-4. He was very patient and personable as we worked through the unusual details: car Bought the car with the help of Rich Gallena, I bought a used RAV-4. He was very patient and personable as we worked through the unusual details: car was transferred from another dealership, minor damage was corrected, slow leak of one tire was resolved, and second key was provided and 2 cars were traded in for the deal. A lot of details but all worked well and I would highly recommend Rich Gallena for purchasing a used car. More

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One of the best car buying experiences of my life Henry Reynolds is all i can say. This guy came in the service building, on a mission. Me being a General Manager i know hiw hard it is create sales op Henry Reynolds is all i can say. This guy came in the service building, on a mission. Me being a General Manager i know hiw hard it is create sales opportunities. He didnt let a slow day stand in his way, he went fishing. I can honestly say if it wasn't for the motivation and dedication that Henry Reynolds has I won't be driving a new car today. Thanks for all the hard work!!!! More

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WHERE MIRACLES HAPPEN! I recommend Koons Toyota of Annapolis to anyone with less than perfect credit to experience the MIRACLE I experienced. At Koons I was treated with pro I recommend Koons Toyota of Annapolis to anyone with less than perfect credit to experience the MIRACLE I experienced. At Koons I was treated with professionalism, courtesy and assurance that they would do their very best to work with me. And in the end results Henry Reynolds, Viktor Beshidze and Suheil Katan proved be to outstanding MIRACLE WORKERS OF THE YEAR. I left extremely happy in my "NEW" Toyota Corolla. Please do not second guess yourself or think it can not happen to you. And the total wait time for the MIRACLE EXPERIENCE was 4 hours. They have a large selection to choose from and everyone was very accommodating in a friendly environment. Most of all I was placed in a NEW vehicle with 18% "LESS" INTEREST RATE than the Toyota I traded in. Just an PRIME EXAMPLE of the MIRACLES that's being performed @ Koons Toyota of Annapolis. More

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Emanuel Persaud Emanuel is an excellent, personable, knowledgeable salesman. The entire experience was made stress free. The finance staff were informative and prof Emanuel is an excellent, personable, knowledgeable salesman. The entire experience was made stress free. The finance staff were informative and professional. We will not hesitate to recommend Koons Toyota of Annapolis to our friends and family. I am looking forward to having my new Tacoma serviced at the Service department. Kevin Biggam is awesome. More

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Great Deal and ease of service Today, my wife and I purchased our 3rd vehicle from Koons Toyota since 2007 and this has been by far the best experience. Our salesman, Barnae Page wa Today, my wife and I purchased our 3rd vehicle from Koons Toyota since 2007 and this has been by far the best experience. Our salesman, Barnae Page was courtesy, professional and knowledgable about the new Sienna we purchased. We highly recommend him for anyone enjoys working with a young and ambitious individual at the beginning of their career, and above all else, he was not pushy or overly aggressive as most typically experience when purchasing a new vehicle. The Sales Manager Tim Cypress and Suheil Katan worked with us in a timely manner to ensure the sales price and trade-in value were fair and reasonable to all parties. Lastly, we worked with Latoya Gardner, who was very friendly, knowledgable and simply a pleasure to speak with as we closed on our vehicle. Thank You very much for the wonderful experience. More

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Quick. Efficient. Easy. The entire staff was very welcoming and friendly. Specifically both Neal Barrett and Suheil Katan were awesome to work with and made the experience wo The entire staff was very welcoming and friendly. Specifically both Neal Barrett and Suheil Katan were awesome to work with and made the experience worth it in the end. I was very pleased. More

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Hassle Free New Car Purchase I recently purchased a new Camry from Koons Annapolis and it was a great experience! The sales person I worked with, Emanual Persaud, was helpful, kn I recently purchased a new Camry from Koons Annapolis and it was a great experience! The sales person I worked with, Emanual Persaud, was helpful, knowledgeable, friendly, and did not put pressure on us to buy. He worked hard to make us happy and find the exact vehicle we were looking for. I would definitely recommend this dealership to anyone looking for a Toyota! More

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