Suheil Katan | Page 5

Our Brand New Toyota Highlander Our experience purchasing our Toyota Highlander was out of this world FANTASTIC!!!! I am always nervous and really don't want to see really nice vehi Our experience purchasing our Toyota Highlander was out of this world FANTASTIC!!!! I am always nervous and really don't want to see really nice vehicles because I will want them and may not be able to afford them. Mikey took us and made us feel relaxed and no so stressed. Then we sat with Viktor to see if we could afford it and WE COULD!!!!! Our payments were not initially where we really felt comfortable but guess what???? Koons Annapolis did not stop trying for us... do you know they called us like a day or two later and told us to come back in because are payment will be lowered by approx. $100. We couldn't believe it!!! This has NEVER happened to us and when we went back there sure enough our payments were actually lowered by $130. In our minds - we were doing cart wheels and summer saults! Nothing but a wonderful experience for us. We believe the good things happen to good people!!! Thank you again Koons Annapolis!!! Mikey Harris, Viktor Beshidze and Suheil Katan have a wonderful holiday season!!! More

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Everyone really made the whole experience as stress-free as possible. It was my second time buying a car from them and one day there may be a third time! Great group of people up there! Neal was knowledgeab as possible. It was my second time buying a car from them and one day there may be a third time! Great group of people up there! Neal was knowledgeable and friendly and made us feel at ease like family. Thank you Koons teamfor a great experience. Ken and Rita More

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Friendly and Professional Customer Service After researching several different models of crossover vehicles, I was finally able to find the vehicle that fit the needs of my family in the Toyota After researching several different models of crossover vehicles, I was finally able to find the vehicle that fit the needs of my family in the Toyota Highlander. I couldn't have done as easily without the help of the friendly and knowledge staff at Koons Annapolis Toyota. It can be tough trying to find the right vehicle considering that there are a lot of similarities between them all. But Emanuel gave me the pros and cons of each vehicle, which made my decision easy. For example, one vehicle that I was seriously interested in did not offer the same level of fuel efficiency and maintenance protection as the Highlander. He pointed out that I could get the same level of style and electronic features with a few upgrade at a more reasonable price for the short and long-term with owning the Highlander. I truly appreciated that insight of all similar vehicles from him. Emanuel along with Viktor and Suheil finance support with find the right payment plan made my experience a really good one. Thanks again! More

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Neal, Scott and others were THE BEST My wife and I visited Koons Toyota of Annapolis last week. After some troubling experiences with other Toyota dealers, I called Koons Toyota of Annap My wife and I visited Koons Toyota of Annapolis last week. After some troubling experiences with other Toyota dealers, I called Koons Toyota of Annapolis and spoke with Neal Barrett. Right off the bat, I knew this dealer would be the place we would purchase our next vehicle. Neal was nothing short of awesome and helped provide avenues for getting a good discount with our new car purchase. Neal eased our mind that they had plenty of inventory for the model and options we were looking for with a Highlander. The negotiation of the vehicle took less than 30 minutes with Neal and his manager, Scott Snyder, who was extremely willing and ready to listen to our price point and needs. We shook on a price and within 30 mins, we were with the Finance team. Viktor Beshidze and Suheil Katan were outstanding as well. They provided all our options for payments and rates, along with optional add-ons, which we agreed we needed with our new vehicle. They were easy to deal with and were not pressuring us for upsells and truly wanted to know what we needed and whether it was necessary for our needs. I can go on and on, but this is the type of dealer everyone needs to experience to truly enjoy the new car buying experience. We enjoyed the experience so much so, that I've already relayed the wonderful experience to my father, who would like to purchase a new Toyota Camry and we will be visiting Neal and Scott very soon! THANKS AGAIN EVERYONE AT KOONS TOYOTA ANNAPOLIS! Levik & Marina More

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Looking for no pressure,polite dealers,visit Koons.. I recently bought a 2017 Toyota Tacoma from Koons of Annapolis. i have to say the sales person that I dealt with was very patient,very polite,sensitiv I recently bought a 2017 Toyota Tacoma from Koons of Annapolis. i have to say the sales person that I dealt with was very patient,very polite,sensitive to my needs and I was very pleased with the overall outcome from the truck I got as well as the deal that they gave me. More

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They deliver a consistent high level of service every time. Bought an Avalon last year and I was very happy with the deal, process and great car. This year we bought a Highlander, and again very happy with the Bought an Avalon last year and I was very happy with the deal, process and great car. This year we bought a Highlander, and again very happy with the deal, the process and again a very nice car. Koons takes the approach "Take care of the customer and everything else will take care of itself". This is the 6th vehicle I've purchases from Koons Annapolis through the years and I'm very pleased. More

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From a satisfied customer to you Mr. Reynolds came to the Service area waiting room to invite customers to see the new car's deals at the showroom. For me it was a nice surprise for Mr. Reynolds came to the Service area waiting room to invite customers to see the new car's deals at the showroom. For me it was a nice surprise for I was thinking taking a look anyway. Once my car was serviced, I visited the showroom and met with Mr. Reynolds. After a few inquiries about my taste, needs and likes he proceeded to put the keys of a vehicle in my hands and asked to go for a ride. Although the vehicle was a little out of my budget, Mr. Reynolds became Henry with his gentle and accommodating personality and conversationalist ways to make one feel at ease. Henry showed me a few others vehicle until I saw the one. Henry was incredibly professional. knowledgeable, and patient during the whole process. Took the time to explain everything in my new vehicle and now I am the happy owner of a 2017 Sequoia. I must thank Henry, Suheil, and Emmanuel for their teamwork skills to make this happen. I'm proud to say; I love Koons Toyota in Annapolis. When an employee talks good thing about the Company he or she works for, the Company is definitely and absolutely great. More

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MIKEY rocks! Mikey Harris and the rest of the staff provided a simple and painless process from start to finish! We would.highly recommended him! We love our 2017 Mikey Harris and the rest of the staff provided a simple and painless process from start to finish! We would.highly recommended him! We love our 2017 Rav4 Hybrid! More

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Purchase of a new vehicle My experience was incredible. Neal and Scott exhibited superior professionalism and care in making sure that I was able to purchase my new Camry. Th My experience was incredible. Neal and Scott exhibited superior professionalism and care in making sure that I was able to purchase my new Camry. They were accommodating and amazingly helpful. More

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Great Customer Service Simply put, everyone went above and beyond working with me/for me to get me in the truck I wanted for the best rate possible. My salesman, Will, was v Simply put, everyone went above and beyond working with me/for me to get me in the truck I wanted for the best rate possible. My salesman, Will, was very friendly and knowledgable through the entire process. Truly a joy to work with from the test drive on through pulling out of the lot after finishing the paperwork. From there, I can't say enough good things about the finance team! As long as you are realistic about your credit and what you can offer, they will do their part to find you the best financing possible. I recommend Koons to anyone looking for a new car, even if they weren't thinking Toyota initially! More

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