Sue Oertle | Page 2

I'm 70 years old and not sure how many vehicles I have purchased in my life time, but I will say that my 2023 GMC Sierra 2500 was the best purchase ever. The Customer Service I received from Sue Oertle w purchased in my life time, but I will say that my 2023 GMC Sierra 2500 was the best purchase ever. The Customer Service I received from Sue Oertle was 5 stars from the time I first spoke to her to the last phone call we had. Sue explained every detail on my new GMC better than any other sales purchase. I have to say that Master GMC and Sue gave me Excellent Service. More

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Everyone from Frank, Eddie, Sue and Keith were absolutely wonderful in the process of me buying my new GMC Sierra 1500 Denali. They really made me feel appreciated. Frank(General Sales Manager) was great in wonderful in the process of me buying my new GMC Sierra 1500 Denali. They really made me feel appreciated. Frank(General Sales Manager) was great in giving me a wonderful price on my trade in, Eddie(Sales Manager) was wonderful in providing excellent discounts and cash incentives, Sue(Sales Person) was excellent in getting accessories transferred from my trade in vehicle, and then showing me and helping me through the process of the infotainment system on the new truck and Keith(Finance Manager) was excellent in the doing and going over the finance options that saved me lots of money on financing. I highly recommend Masters Buick GMC to buy a new or even a used vehicle. More

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I want to thank Sue Oertle for everything she did to assist during my buying process. She took time to ensure all of our questions were answered and at no point did we feel rushed or pressured. When I h assist during my buying process. She took time to ensure all of our questions were answered and at no point did we feel rushed or pressured. When I had a technical question about transferring my tag to FL (I'm set to move soon), she called the DMV and made sure I had all the information. A+! More

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Sue was very professional and very knowledgeable about our current purchase. Looking forward for a lasting commitment on new purchases. We enjoyed every minute. our current purchase. Looking forward for a lasting commitment on new purchases. We enjoyed every minute. More

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We have been loyal customers with Master for years. While the computer chip shortage was a challenge, the Master Team kept us informed as to the status of our new truck. When our GMC 2500HD Denali fina While the computer chip shortage was a challenge, the Master Team kept us informed as to the status of our new truck. When our GMC 2500HD Denali finally arrived, the Master Team called us excitedly and made the purchase/delivery process so easy! Thanks again! More

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Phillip and Carl went out of their way to make sure I was accommodated at Master GMC, thank you again for your service. Also, kudo's to the parts manager, he went above and beyond to find accessories for a n accommodated at Master GMC, thank you again for your service. Also, kudo's to the parts manager, he went above and beyond to find accessories for a new truck that we ordered. Proud to be GMC owners! More

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Our family trusts Master so much we bought our last vehicle sight unseen. Even though there are few cars available, they met every deadline and kept us informed about each step. They’ve answered every vehicle sight unseen. Even though there are few cars available, they met every deadline and kept us informed about each step. They’ve answered every question we had and made buying a smooth easy pleasant process. Appreciate all the help from Gene! Made us feel appreciated too. Great job from start to finish, and are still there when we have questions! Thank you to everyone at Master GMC! More

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Fantastic dealership! Customer service is phenomenal. Mrs sue Is great, such a sweet caring lady. She wasn’t pushy. She listened to what I wanted in my vehicle and showed me different color options. We like sue Is great, such a sweet caring lady. She wasn’t pushy. She listened to what I wanted in my vehicle and showed me different color options. We like them so much we are buying my fiancés car from them also! More

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Sue Oertle is an absolute fantastic sales person. She took excellent care of us throughout the whole process. We look forward to dealing with her in the future. d took excellent care of us throughout the whole process. We look forward to dealing with her in the future. d More

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was able to fit me in for oil change and tire rotation with little to no notice Love these guys and they are efficient and friendly with little to no notice Love these guys and they are efficient and friendly More

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