Gene Baxley

I went to the dealership to pick up my brand new 2023 Yukon xl. I drove all the way from upstate New York, thinking the deal was done but as soon as I got there, it was a BAIT AND SWITCH job. This is Yukon xl. I drove all the way from upstate New York, thinking the deal was done but as soon as I got there, it was a BAIT AND SWITCH job. This is gonna be one of the worst dealerships in the country as far as customer service and truthfulness goes. BUYER BEWARE More

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I had a great experience with this dealership. Everyone was very welcoming and professional. My car was delivered ontime. I would definitely come back to them for my car needs. 10/10 would definit Everyone was very welcoming and professional. My car was delivered ontime. I would definitely come back to them for my car needs. 10/10 would definitely recommend. More

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Return customer multiple times for new Denali trucks. ..great trucks but always comeback here because of the great people! ..great trucks but always comeback here because of the great people! More

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The service department was very helpful and friendly. My car maintenance was taken care in a timely manner. Waiting facility was nice and comfortable. My car maintenance was taken care in a timely manner. Waiting facility was nice and comfortable. More

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The sales person was top notch. Given the current environment of vehicle availability he did an excellent job of keeping us informed. The whole process was a pleasure. Given the current environment of vehicle availability he did an excellent job of keeping us informed. The whole process was a pleasure. More

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We have been loyal customers with Master for years. While the computer chip shortage was a challenge, the Master Team kept us informed as to the status of our new truck. When our GMC 2500HD Denali fina While the computer chip shortage was a challenge, the Master Team kept us informed as to the status of our new truck. When our GMC 2500HD Denali finally arrived, the Master Team called us excitedly and made the purchase/delivery process so easy! Thanks again! More

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It was a very relaxing, easy and joyful experience working with the sales team at Masters GMC. I would highly recommend this dealership to anyone looking to but a new or used vehicle. working with the sales team at Masters GMC. I would highly recommend this dealership to anyone looking to but a new or used vehicle. More

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Everyone was very friendly! Went in on Christmas Eve and left with a truck! Thankful for everyone who helped make it happen! left with a truck! Thankful for everyone who helped make it happen! More

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Our family trusts Master so much we bought our last vehicle sight unseen. Even though there are few cars available, they met every deadline and kept us informed about each step. They’ve answered every vehicle sight unseen. Even though there are few cars available, they met every deadline and kept us informed about each step. They’ve answered every question we had and made buying a smooth easy pleasant process. Appreciate all the help from Gene! Made us feel appreciated too. Great job from start to finish, and are still there when we have questions! Thank you to everyone at Master GMC! More

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They knew we were driving a long way to look at a truck and they held it for us until we could get there. The entire process was easy and the staff was very hospitable. and they held it for us until we could get there. The entire process was easy and the staff was very hospitable. More

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