Sue Kelly
Sue Kelly at Lia Honda of Kingston

Sue Kelly | Page 13

Service Advisor

Lia Honda of Kingston

743 E Chester St
Kingston, NY 12401

5.0
353 Reviews
5.0

353 Reviews

Write a Review

353 Reviews of Sue Kelly

February 17, 2023

Dealership Rating
Employee Rating

Very happy with my experience at LIA. My service adviser, Susan Kelly really worked for me. She was very persistent in getting parts for my car’s recall. Really appreciated her efforts. More

by helenapai
Recommend Dealer
Yes
Feb 17, 2023

Lia Honda of Kingston responded

That's great news! We're delighted to know Susan went above and beyond to deliver a thorough and satisfying service visit for you and your Honda. We graciously look forward to making your next appointment just as outstanding. See you then!

February 10, 2023

Dealership Rating
Employee Rating

Mark Wertheim in service was the best at addressing my needs and going the extra mile. More

by rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2023

Lia Honda of Kingston responded

Rose, thanks for recognizing Mark's efforts with the honor of your 5-star review! We're delighted you were so pleased with his accommodating service. Please let us know when Mark and the Lia Honda team can handle any other automotive issues for you. We'll see you next time!

February 10, 2023

Dealership Rating
Employee Rating

Everyone at thins dealership has been kind and they do whatever they can to help you out. More

by Jason S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2023

Lia Honda of Kingston responded

Hey, Jason! Thank you for stopping by to share positive feedback. We can't thank you enough for your kind words on our service team. They really mean a lot! Please let us know when we may assist you again with your automotive needs. It is always our pleasure!

February 09, 2023

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Employee Rating

Great service! They are always so sweet when they check you in and out! Always the best experience! More

by Zackt9211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 09, 2023

Lia Honda of Kingston responded

Thanks so much for the kind review, Zack! Nothing means more to us than knowing how happy you are to visit us for awesome service. We'll strive to emulate this positive experience at your next visit. Until then, we wish you happy travels!

February 08, 2023

Dealership Rating
Employee Rating

Sue Kelley is an amazing person to work with. She is always upbeat, helpful, and looking out for what is best for the customer! More

by Danielle Darling
Recommend Dealer
Yes
Feb 08, 2023

Lia Honda of Kingston responded

Danielle, thank you for your kind review! Susan really is the consummate advocate for her clients and we're glad you've experienced this, as well. We're here for you if ever there is an automotive question or concern with which we may help you. Thank you for always choosing Lia Honda!

January 31, 2023

Dealership Rating
Employee Rating

Sue Kelly, is professional and knowledgeable about the process. The Price was decent the coupons seem to run out fast. Contacted me as soon as work was completed! More

by coleslaw31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Don Mayer

Jan 31, 2023

Lia Honda of Kingston responded

Thanks so much, Coleslaw31! Susan does a fantastic job and we're really happy you and your Honda benefitted from her diligence and conscientiousness. Give us a call whenever we may assist you again. Thank you for choosing Lia Honda!

January 30, 2023

Dealership Rating
Employee Rating

Mark Wertheim made my visit painless due to his efficiency and excellent customer service skills in giving me confidence that the car will be fixed properly and it was! Also he arranged for Lyft s More

by elainemars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 30, 2023

Lia Honda of Kingston responded

Hi, Elaine! Thanks so much for stopping by to share a kind review for Mark. We're delighted to know how helpful and informative Mark was. It is our pleasure to make your service visits accommodating, and we hope to get the chance to do it again some day. Thanks for choosing Lia Honda!

January 25, 2023

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Employee Rating

Routine oil change was quick and thorough. Pictures taken of oil and air filters convinced me to replace them. More

by Redhookbud
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 25, 2023

Lia Honda of Kingston responded

Thank you for sharing your 5-star review of our service team! Technology allows us to communicate effectively to keep you in the loop of what's really going on with your Honda and to make your service experience as convenient and valuable as possible. We're glad you benefitted from this and we hope to emulate this positive experience at your next appointment!

December 29, 2022

Dealership Rating
Employee Rating

Lia Honda always has my back. Susan Kelly has been very good to me. Thank you. More

by Maya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 03, 2023

Lia Honda of Kingston responded

Thanks so much for the 5-star review, Maya! We're delighted to know of your complete satisfaction with the reliable service Susan has always provided for you. It is our pleasure to assist you with your automotive needs. Please let us know when Susan and the Lia Honda team may help you with anything again!

December 13, 2022

Dealership Rating
Employee Rating

Joshua Fletcher was very helpful to me when I recently brought in my Honda in for service. He thoroughly explained the results of the inspections so that I understood what was needed in terms of now and w More

by elainemars
Recommend Dealer
Yes
Dec 13, 2022

Lia Honda of Kingston responded

Thank you so much for your thoughtful review of Joshua and your inspection visit! Your safety and satisfaction are our biggest priorities, so we're happy Joshua ensured a thorough inspection with informative results. Thanks for choosing Lia Honda for your automotive needs!

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