Sue Kelly | Page 12

Mark Wertheim made this visit easy. He was quick, stayed on top of things and explained everything that needed to be done. He was quick, stayed on top of things and explained everything that needed to be done. More

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Sue, the lady in the service department of Lia Honda in Kingston is wonderful, There was a recall on my CRV that I was unaware of and she obtained the parts to be installed the very next day. Considering t Kingston is wonderful, There was a recall on my CRV that I was unaware of and she obtained the parts to be installed the very next day. Considering the shortage of parts now a day, I was very pleased. More

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Excellent service,took care of what was needed and reasonable price and explained and communicated the situation . reasonable price and explained and communicated the situation . More

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Its always nice to deal with one person that knows your car, Robert Munson is great he is very easy to talk to about things i have going on with my car. he doesn't try to belittle me because im a woman, he car, Robert Munson is great he is very easy to talk to about things i have going on with my car. he doesn't try to belittle me because im a woman, he treats me like a equal and is very helpful. he is just a people person :) More

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Always friendly and efficient service. Josh and Sue in service are great and go the extra mile. Josh and Sue in service are great and go the extra mile. More

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The service staff are alway very polite and the shop is always clean. They do an excellent job explaining what is/has gone on and what your options are to resolve it. Plus they wash your car too. These lit always clean. They do an excellent job explaining what is/has gone on and what your options are to resolve it. Plus they wash your car too. These little things make a big difference. More

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Susan Kelly is amazing! She always works really hard to help me understand and give the me best without breaking my pockets. She always works really hard to help me understand and give the me best without breaking my pockets. More

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Professional and knowledgeable. Sue Kelly as my service advisor, always takes the time to make sure that I have a good understanding of what was done. Sue Kelly as my service advisor, always takes the time to make sure that I have a good understanding of what was done. More

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I have not found a more honest dealership in a long time. I have on occasion asked for servicing that I thought I needed but was told not at this time, They could easily have performed the requested service I have on occasion asked for servicing that I thought I needed but was told not at this time, They could easily have performed the requested service and charged me accordingly but they did not. Along with being honest, the service department is excellent and the service team is warm and personable. Rob is excellent and easy to work with and has a full understanding of your vehicle needs. More

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The team at Lia Honda is the best! I'm especially impressed by Mark Wertheim's care for his clients' safety, thoroughness in his work (and getting the best deal possible), and how he m I'm especially impressed by Mark Wertheim's care for his clients' safety, thoroughness in his work (and getting the best deal possible), and how he makes even the most stressful car repair situations more manageable and fun. He practices anticipatory service, like when he was aware of an A/C recall and offered to replace it when I brought the car in in February, before I had to deal with no AC and a potential bottlenecked supply for replacement parts in the middle of summer. He is above and beyond, and with all their associates I've never had a bad service experience here. I will always bring my car here, I totally trust this team to keep her running as best as she can for as long as she can. More

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