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Stevorn Richards
Stevorn Richards at City Limits Nissan
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Stevorn Richards

Sales Advisor

City Limits Nissan

4914 S I-35 Frontage Rd
Austin, TX 78745

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4.8
5 Reviews
4.8

5 Reviews

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5 Reviews of Stevorn Richards

September 24, 2024

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Employee Rating

My experience with the sales staff was good and I am happy with the vehicle I bought . However , the finance department did not give me the credit for one of the vehicles I traded in and I ended up payi More

by DRDTURNER04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Geoffrey McClard

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Sep 24, 2024

City Limits Nissan responded

Thank you so much for leaving us a review, and for your feedback! It appears there is some confusion about your trade in vehicles, you decided to only trade one vehicle in with us and to sell the other privately which is why you were only given credit for one. We were, however, able to give you more for that trade than we initially thought. That is why the price we agreed upon initially ended up changing. If you'd like to contact us at 512-444-1400 we'd be happy to go over everything with you more thoroughly. We look forward to hearing from you, and hope you have a great week! Thank you, Luis Acosta General Manager

September 19, 2024

Dealership Rating
Employee Rating

Great service salesman was very nice and knowledgeable on the car I would definitely come back again More

by jonathan Garcia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Acosta

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Sep 19, 2024

City Limits Nissan responded

Thank you so much for your kind words, I will be sure to pass them along to the team. Welcome to the City Limits Nissan family and we look forward to your next visit with us! Thank you, Luis Acosta General Manager

August 23, 2024

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Employee Rating

I’m a returning Nissan customer been in the family for 12 yrs now at this location and every time I need a new car , service or I just stop by to say hello I always get treated like family. Thank you Nissan More

by BEAUTYRUSHSF
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Erwin, Saul Vela, Daniel Sanchez

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Aug 23, 2024

City Limits Nissan responded

Reviews like this really keep us motivated to go above and beyond for our guests, thank you so much for your kind words and I will be sure to pass them along to the team! Have a great day! Thank you, Luis Acosta General Manager

August 05, 2024

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Employee Rating

Great work. Fast service!! And kind staff! Will definitely come back for my next service More

by ANGELICACONTRERAS722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sergio Dehoyos, Luis Acosta, Jason Laguna, Willis Prieto, Donovan Martinez, Geoffrey McClard , Caden McLelland, Jim Smajdeck, Julian Vasquez

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Aug 15, 2024

City Limits Nissan responded

I'm so happy to hear you had a great Service visit with us, and will pass your kind words on to the team! We look forward to seeing you again soon, and hope you have a great weekend. Thank you, Luis Acosta General Manager

July 31, 2024

Dealership Rating
Employee Rating

Every experience I’ve ever had with Nissan has been wonderful and pleasant. Great customer service and friendly staff. More

by tone99c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 01, 2024

City Limits Nissan responded

We genuinely strive to provide a truly exceptional experience for every guest, every time, and I'm so glad to hear that this has been your experience with us. Thank you, and have an excellent weekend! Luis Acosta General Manager

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