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Steven Carroll

Overview Reviews (156) Inventory (530)

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Steven Carroll

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Steven Carroll

Sales Consultant

Oakes Kia

2900 Burlington St
North Kansas City, MO 64116

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4.8

156 Reviews

Overview Reviews (156) Inventory (530)

Dealership Experience

3 yrs, 3 mos

Industry Experience

8 yrs, 9 mos

Specialties & Trainings

Kia Cerified

4.8

156 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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156 Reviews of Steven Carroll

March 19, 2025

Dealership Rating

Employee Rating

The staff was easy going and friendly with no high pressure sales. The dealership is great! pressure sales. The dealership is great! More

by sharon.nunnelee

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dillon Corniels

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Mar 20, 2025 -

Oakes Kia responded

We are grateful for your positive feedback about Oakes Kia. Thanks so much, Sharon!

February 23, 2025

Dealership Rating

Employee Rating

I am a first time buyer, and Steven was amazing to work with! He is super knowledgeable and made it all super easy!! with! He is super knowledgeable and made it all super easy!! More

by Ivie Juarez

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ramzi Alamawi, Taylor Cook

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Feb 23, 2025 -

Oakes Kia responded

Ivie, we're delighted to hear that Steven made your first car-buying experience a breeze at Oakes Kia! Thank you for choosing us and enjoy your new ride!

January 16, 2025

Dealership Rating

Employee Rating

Stephen was absolutely amazing to work with and we highly recommend Oakes Kia! We had a time crunch to get our son a car before he went back to college and Stephen made it so smooth and seamless and we were recommend Oakes Kia! We had a time crunch to get our son a car before he went back to college and Stephen made it so smooth and seamless and we were able to drive away with the car that night (Stephen even stayed 2 hours later than usual to help us). The process was quick and easy and we are so impressed with all the warranties included! Thanks Stephen!!! More

by Scheibel Family

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ramzi Alamawi

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Jan 17, 2025 -

Oakes Kia responded

We're delighted to hear that Stephen made your car-buying experience smooth and seamless at Oakes Kia. It's great to know he went the extra mile for you, ensuring everything was perfect before your son headed back to college. Thank you for recommending us!

January 07, 2025

Dealership Rating

Employee Rating

Everyone was so nice and helpful. Always willing to answer whatever questions I had and help me. Always willing to answer whatever questions I had and help me. More

by Patriciadavidson1969

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Meaghan Hill, Ramzi Alamawi

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Jan 07, 2025 -

Oakes Kia responded

Thanks so much for the awesome review. We look forward to your next visit to Oakes Kia!

December 03, 2024

Dealership Rating

Employee Rating

Steven was an amazing salesmen an very very easy to work with! Thank you recommended! with! Thank you recommended! More

by Phantom

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Dec 03, 2024 -

Oakes Kia responded

Thanks for recommending Steven and Oakes Kia! We hope you enjoy your new ride. Safe travels!

November 30, 2024

Dealership Rating

Employee Rating

Had a great experience, Lacy let me drive ever car that I wanted to and helped me get everything that I wanted in my car. wanted to and helped me get everything that I wanted in my car. More

by tamara.finley

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chip Bashir, Dominick Braswell, Logan Gaynor, Lacey Marquess, Ramzi Alamawi, Charles Henn, Seth Isaacs , Matt Boutte, Mathias Flores

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Dec 02, 2024 -

Oakes Kia responded

We're delighted to hear that Lacy provided you with a great experience at Oakes Kia! It's fantastic that she helped you find everything you wanted in your car. Enjoy the ride, and thanks for choosing us!

November 28, 2024

Dealership Rating

Employee Rating

Great Great! ! Will purchase my next KIA from Steven. He did a great job completing. Thank you very much. ! Will purchase my next KIA from Steven. He did a great job completing. Thank you very much. More

by ffhbnl

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Karen Suarez, Meaghan Hill

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Dec 02, 2024 -

Oakes Kia responded

We're delighted to hear that Steven provided you with a great experience at Oakes Kia! Thank you for your kind words, and we look forward to assisting you with your next KIA purchase.

November 24, 2024

Dealership Rating

Employee Rating

Steven and Ramsey were very helpful in finding me a vehicle that met my needs/wants. Made it easy and understanding. vehicle that met my needs/wants. Made it easy and understanding. More

by Lyssagrotz

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Meaghan Hill, Ramzi Alamawi

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Nov 25, 2024 -

Oakes Kia responded

We're delighted to hear that Steven and Ramsey made your car-buying experience easy here at Oakes Kia. Thanks for choosing us!

November 22, 2024

Dealership Rating

Employee Rating

Deceitful regarding kbb cash offer and actual trade in offer. Offered 5,000 less than the low kbb offer just to play the game, eventually negotiated up to near the kbb offer. offer. Offered 5,000 less than the low kbb offer just to play the game, eventually negotiated up to near the kbb offer. More

by ja

Verified Customer

Trade-in Experience

Purchase Time

Recommend Dealer

Other Employees Tagged: Bruce Reves, Bob Lackland, Seth Isaacs

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Nov 22, 2024 -

Oakes Kia responded

It's disappointing to hear about your experience with the trade-in offer. We strive for transparency and fairness in our dealings, so it's concerning that this wasn't reflected during your visit. If you'd like to discuss this further or have any other concerns, please feel free to reach out. Thank you, Meaghan Hill - Finance Director - 816-474-2900

October 24, 2024

Dealership Rating

Employee Rating

sold me a piece of trash any they won’t help cuz i paid cash cash More

by oberg_charles2

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Carlos Amezcua, Chip Bashir, Dillon Corniels, Dominick Braswell, Logan Gaynor, Lacey Marquess , Taylor Adams, Matt Boutte, Savon Childs

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Oct 25, 2024 -

Oakes Kia responded

I am sorry to see the low rating, as we take customer service very seriously. If you're willing, I would love to get a bit more information about your visit to see if there is anything I can do to help. Would you please reach out to me directly? Thank you, Meaghan Hill - Finance Director - 816-474-2900

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