Meaghan Hill

Everyone was very helpful and kind. Bryson took us on a test drive and we liked the seltos. He helped us find the perfect car. Bryson took us on a test drive and we liked the seltos. He helped us find the perfect car. More

by zukes67 Verified Customer Verified Customer

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Takes to long to buy, the offer on my car was insulting & car costs too much & my car is makes noises that is concerning. car costs too much & my car is makes noises that is concerning. More

by fabbitwoot Verified Customer Verified Customer

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Dustin has been great to work with. The finance guy, on the other hand, was trying to sell us on all of this extra insurance that was unnecessary. Even though we told him we weren’t i The finance guy, on the other hand, was trying to sell us on all of this extra insurance that was unnecessary. Even though we told him we weren’t interested he just kept pushing and kept trying to sell us the same stuff. This went on for at least 20-30 mins until I asked for a break. He almost cost Dustin the sale! We finally were very blunt with him and he finally dropped it and proceeded with the process of us completely the sale. My only suggestion is that the finance people know there audience better and understand when “no” is going to mean “no” for a customer. I have been very pleased with my overall experience with Kia especially because I really only have to go to Dustin if I have any issues and he has been extremely diligent about following up and completing things in a timely manner. We had a couple hiccups at the beginning of the sale and Dustin and the Kia team were very active and timely in righting the wrong and making sure we were completely satisfied going forward. I would definitely recommend this Kia branch to buyer’s and we love our 2026 Kia hybrid Carnival. Which has, so far, lived up to the hype and high ratings that consumer reports published when comparing it to all other minivans.!! More

by mel_gigot.jw77 Verified Customer Verified Customer

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Awesome! Dustin found me a vehicle that would work for what I needed and I got approved! The finished team was very friendly and there ro help along the way Dustin found me a vehicle that would work for what I needed and I got approved! The finished team was very friendly and there ro help along the way More

by rlmartin81 Verified Customer Verified Customer

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Great experience top to bottom. I don't like overly long buying processes, I was in a hurry to get my car and they made it happen as quickly as possible. I don't like overly long buying processes, I was in a hurry to get my car and they made it happen as quickly as possible. More

by liteconsultingllc Verified Customer Verified Customer

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I am very pleased with Oakes Kia. I have purchased three cars from there in the last six months. The last one I purchased was a replacement for a smaller car that I just wanted a big I have purchased three cars from there in the last six months. The last one I purchased was a replacement for a smaller car that I just wanted a bigger car and purchased a carnivalminivan. Lyric, Chuck, and Meaghan are outstanding. They are not high-pressure and they provide the outstanding customer support that I’m sure Kia expects from them. I feel really comfortable when I’m buying a car dealing with these three as I know that I’m getting a fair deal and they’re not giving me any malarky. I will highly recommend Oakes Kia to other individuals and ask that they see Chuck, Lyric and Meaghan. Truly outstanding group of people to work with and I’ve gone and had service their twice for oil changed already and that has been excellent also. More

by Leo R Verified Customer Verified Customer

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Once we made a decision about buying 2 new cars instead of one pre owned they made it easy and as quick as possible. of one pre owned they made it easy and as quick as possible. More

by jcnickels Verified Customer Verified Customer

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Everyone was so pleasant to work with. They made the car buying g exp easy and enjoyable. Highly recommend. Thank you. They made the car buying g exp easy and enjoyable. Highly recommend. Thank you. More

by mpivarnik Verified Customer Verified Customer

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This dealership was fair and honest and I would recommend them for anyone looking to purchase a new or certified KIA. them for anyone looking to purchase a new or certified KIA. More

by dbriem Verified Customer Verified Customer

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Oakes Kia KC cleared check engine light for miss fires in banks 1,2,3 before the vehicle was sold to us according to Oakes Kia Olathe inspection. After 5k miles and 3 months of driving the vehicle had absolu banks 1,2,3 before the vehicle was sold to us according to Oakes Kia Olathe inspection. After 5k miles and 3 months of driving the vehicle had absolutely no oil on the dip stick, bad fuel injectors and spark plugs. The same service advisor said “the only way the vehicle would end up in this shape this fast would be poor previous maintenance and ownership, this isn’t something that happens in 5k miles “. Unfortunately, the vehicle was routinely serviced at Oakes Kia in kc and was put through a 135/85 point inspection (received conflicting statements from carfax, sales, sales manager, and the gsm). I asked for the report of said inspection a week ago and was told to give them just a moment. The inspection I’ve received is nothing more than stating the work they did don’t the vehicle (oil change, wipes, tire rotation) not the inspection that determines if something is worthy of certification. It took me till Monday the following week to receive that document. So I called and asked for the GM and was directed to Meaghan the GSM. I told her Gahzi was sure to tell me they “don’t keep those inspections on file and would never be required to by the state and I could just scratch trying to get their help as this point”… Meaghan was sure to tell me “that’s a lie, not sure why he told you that, and sorry he kept over promising and under delivering”. She was sure to make me feel like she would get something done for me the first 5 minutes. However 3 days later and she still “can’t” send over said inspection highlighting the either 165 or 82 point inspection after ensuring me it’s right here and I’ll just email it over. Now the doc won’t go to pdf… not sure why they can’t print it/pull the file and send me a photo of it via text or email.. it’s 2026? The blanket lies about needing to keep an inspection that was used to qualify the vehicles a Oakes certified pre-owner and complete lack of progression after one week is beyond disappointing and further makes me question the inspection. As it would anyone. The high pressure, “get it done while they are here” that we experienced when buying is conveniently far from what we are getting now that we have major issues and their sister store stating it was in this condition before our purchase. Unfortunately I can’t go to the dealership and sit face to face with them for hours as I’m in the hospital for the 8th day. $5k of repair bill and a week later I have received 1 phone call, 1 text ( I completely understand your frustration. I am shooting over an email with the recon inspection. I will also get some numbers put together on the K4! -Meaghan), 1 email (I am trying to generate a pdf version of the inspection report and it isn't cooperating. I will be able to get it from my recon manager first thing in the morning to send over. -Meaghan), and 1 phone call (stating how busy she is but just needs 10 minutes to get me what I’m asking for -Meaghan). None of which being the inspection, realistic payment options, or a step in the right direction. I’ve asked to speak with the GM since Friday off last week (it’s Thursday).. he’s been out of the office everyday all day apparently. When I was directed to Meaghan it took 2 days of asking for a phone call and sitting on hold for 30 minute periods because “she was the only manager here and is swamped with customers” (Taylor), “I was in meetings all morning will reach out soon” (Meaghan.. and didn’t), and “she is actually meeting with the GM about it now” (Gavin) Now I’m being told sorry… Meaghan is off today you’ll have to wait. Every customer has been proven to be prioritized over us dispite our patience and understanding of what we will lose in this situation. Most frustrating part… I bought from this store because of the owners history from a small mom and pop store in Lawrence Kansas (my hometown) to the operation that it is and got completely ran through the ringer so far for my trust More

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