Steve Wenham | Page 17

These folks deliver what they promise. This dealership is fair and honest. Their department heads are truly committed to making your worst fears easily managed, understood and fair priced. This dealership is fair and honest. Their department heads are truly committed to making your worst fears easily managed, understood and fair priced. I’m not only a Toyota fan, but a truly Roseville Automall Toyota fan. More

by Roy Howe Verified Customer Verified Customer

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Toyota Service Center We just relocated to the Rocklin area. We needed to take our 2016 Prius in for the 30k maintenance. My husband and I were extremely impressed at the s We just relocated to the Rocklin area. We needed to take our 2016 Prius in for the 30k maintenance. My husband and I were extremely impressed at the service we received. In and out in 2.5 hours. Exceeded our expectations. More

by carol_irving Verified Customer Verified Customer

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The Definition Of Customer Service Steve is fantastic! He went out of his way to keep me updated about the status of my vehicle. Steve even went as far as calling me on his day off. I n Steve is fantastic! He went out of his way to keep me updated about the status of my vehicle. Steve even went as far as calling me on his day off. I never had any worries because I felt like Steve would take care of everything without me having to ask any questions or feel concerned and he did just that. Steve was polite and very thorough as well as detailed about everything that was done to fix my car. This is the type of service that defines what service really is and about. Steve is the perfect example of what it is to be treated like an important person. I think a few more minutes I would of felt like family. Thank you Steve for the wonderful experience of being a customer. More

by H.MARCUS86 Verified Customer Verified Customer

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Great! All the sales and service staff really value customer service. I continue to feel well taken care of. I Would recommend my friends and family. All the sales and service staff really value customer service. I continue to feel well taken care of. I Would recommend my friends and family. More

by K_GEDDA Verified Customer Verified Customer

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Oil change and broken truck tailgate My truck tailgate was fixed and it works perfectly now. What more can I say.. I was happy with the service I received. The end! My truck tailgate was fixed and it works perfectly now. What more can I say.. I was happy with the service I received. The end! More

by lguter Verified Customer Verified Customer

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Efficient Great service. Offered a free wash in addition to the maintenance service. Definitely Go back for other work if necessary. Please send any promotion Great service. Offered a free wash in addition to the maintenance service. Definitely Go back for other work if necessary. Please send any promotional items to encourage re-visits. More

by HIKERSRUS Verified Customer Verified Customer

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Quick!! Just had my first 5000 mile service, I'm from Oregon but was in town for work in roseville, In and out quick! Free car wash! Just had my first 5000 mile service, I'm from Oregon but was in town for work in roseville, In and out quick! Free car wash! More

by joshua.j.simon Verified Customer Verified Customer

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2018 Tundra recall service I brought my 2018 Tundra in for 2 notices of recall. One was promptly corrected, however I was told the other recall notice had expired. I purchased I brought my 2018 Tundra in for 2 notices of recall. One was promptly corrected, however I was told the other recall notice had expired. I purchased this vehicle in Dec 2017, and received the first recall notice (the one that “expired” in late March 2018. How does a recall “expire” is such a short amount of time? More

by bsilva1s26 Verified Customer Verified Customer

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Horrible I have been a customer for almost 3 years with a purchase of 2 separate Toyota Corollas. It has been down hill service since my last purchase nearly 2 I have been a customer for almost 3 years with a purchase of 2 separate Toyota Corollas. It has been down hill service since my last purchase nearly 2 years ago. My last visit was the last draw for any type of car service. I had to cancel all warranties because the operation in the service department has too many fall throughs within the employees. I'm not a person to get upset easily but this has been an ongoing chain of horrible events. I myself will never reccomend Roseville Toyota to anyone. More

by MARIEE_RODRIGUEZ Verified Customer Verified Customer

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Got what I needed, except what I went for.. My experience was ok. I went to have a noise inspected and was called and told the noise was fixed. Yaay! When I went to pick up my car, I asked for a My experience was ok. I went to have a noise inspected and was called and told the noise was fixed. Yaay! When I went to pick up my car, I asked for a car wash and was told I couldn't because of the crack in the windshield, there was no crack in the windshield when I dropped it off. So they end up having to replace it but didn't want to give me a rental initially while they "investigated" what happened. They end up giving me one, with a little pressure. After the car was fixed and I picked it up, the original noise that I was hearing was still there and my car still wasn't washed...😐 In most every way, they ended up doing what needed to be done, customer service wise but they had to backtrack to cover their butts. So I ended up with a new windshield, win, but that's about it...🤷🏾??? More

by RACHANEE.JACKSON Verified Customer Verified Customer

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