Steve Wenham | Page 18

Toyota maintenance Good customer service, appointment went smooth, shuttle service is a great addition. Maintenance team discovered problem quickly and fixed issue in a Good customer service, appointment went smooth, shuttle service is a great addition. Maintenance team discovered problem quickly and fixed issue in a timely manner. The team had me test drive my corolla and ensure the problem was resolved. Great service & free car wash. More

by kfm6411 Verified Customer Verified Customer

Report | Print

Gets the job done right I drive toyota because of thier quality and longevity.this dealership goes beyond the norm to make sure each vehicle and thier owners are well cared f I drive toyota because of thier quality and longevity.this dealership goes beyond the norm to make sure each vehicle and thier owners are well cared for. Thank you Rossville Toyota More

by TEFINN Verified Customer Verified Customer

Report | Print

Great service except for. Servicer was exceptional. Steve Wenham did an excellent job. I would have given 5 stars but I did not get the free car wash I was promised. Servicer was exceptional. Steve Wenham did an excellent job. I would have given 5 stars but I did not get the free car wash I was promised. More

by QUARESMA Verified Customer Verified Customer

Report | Print

Very courteous and professional people This dealership is the most professional people I’ve ever met. I’ve always had excellent service from the people that work there. I would highly recom This dealership is the most professional people I’ve ever met. I’ve always had excellent service from the people that work there. I would highly recommend them to my family and friends without hesitation as I’ve never been treat with so much respect than this dealership More

by WHEATLANDCA Verified Customer Verified Customer

Report | Print

Excellent service I was impressed with the organization of the the service department. You drive into the service garage and everything moved like clockwork even to the I was impressed with the organization of the the service department. You drive into the service garage and everything moved like clockwork even to the getting your car when it is finished. The entire staff is friendly and helpful! More

by KATH.WADDELL Verified Customer Verified Customer

Report | Print

One of the better service facilities. Performed the service as agreed and finished well before their estimated completion time. Provided complete responses to my questions in a friendly ma Performed the service as agreed and finished well before their estimated completion time. Provided complete responses to my questions in a friendly manner. I look forward to working with Steve again. More

by VKRULISKY Verified Customer Verified Customer

Report | Print

It was good I took my car in for a regular service. It was just short of 60k. They found a leaky gasket. If I'd taken it in after 60k it wouldn't have been covere I took my car in for a regular service. It was just short of 60k. They found a leaky gasket. If I'd taken it in after 60k it wouldn't have been covered, but it was under warranty. They kept the car an extra day, so I got a free loaner, which was very helpful. That's the end of the warranty, so I'm hoping it is reliable, long term. So, points for doing the right thing, here. Thanks! More

by richoid Verified Customer Verified Customer

Report | Print

Smooth The person at the desk who handled my account (Steve Wenham) was extremely friendly and helpful. The person in line ahead of me was being extremely di The person at the desk who handled my account (Steve Wenham) was extremely friendly and helpful. The person in line ahead of me was being extremely difficult. He was patient with her, empathetic, and was polite and informative with her. After she was finished, he greeted me with a smile - he didn't show any frustration whatsoever. I really appreciated his professionalism and kind nature. More

by Leslie M Verified Customer Verified Customer

Report | Print

Submitted my 2017 Sienna for transmission fix Although Roseville Toyota dealership is about 30 minutes away from where I live, I'd rather spend the time and drive here than coming to Maita Toyota, Although Roseville Toyota dealership is about 30 minutes away from where I live, I'd rather spend the time and drive here than coming to Maita Toyota, which is only a block away. The treatment is totally different, you'll notice it right away as soon as you are on the lot, greeted by every sales man. The Service Advisors are polite, respectful, and accommodating. I took one star off on the Quality of Work because I had to come back a week later, after the transmission replaced, for an update in software. That should have been done after the transmission replaced, to save me the following trip. I will continue coming here as long as I still owns a Toyota. More

by nguyenkeven Verified Customer Verified Customer

Report | Print

Great Customer Service! I was provided detailed information about the service that would be provided as well as why. Im addition, I was given the opportunity to get assistant I was provided detailed information about the service that would be provided as well as why. Im addition, I was given the opportunity to get assistant with any other question I had regarding my vehicle. More

by ladyham Verified Customer Verified Customer

Report | Print