Steve Wenham
Steve Wenham at Roseville Toyota
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Steve Wenham

Service Advisor

Roseville Toyota

700 Automall Drive
Roseville, CA 95661

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3.9
189 Reviews
3.9

189 Reviews

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189 Reviews of Steve Wenham

April 02, 2025

Dealership Rating
Employee Rating

Unless you have a warranty no charge please do not go in . This is the the the most criminal repair center out there, they are trying to charge my wife over $6200 to replace a torque converter on a Toyota F More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 03, 2025

Roseville Toyota responded

Kevin, it's concerning to hear about your experience with the repair center. We strive for transparency and fairness in our pricing, so this feedback is important to us. Please reach out directly if you'd like to discuss this further or explore any other options we might have available for you. Thank you. Mike Ortiz - Service Manager - mikeo@rosevilletoyota.com

October 05, 2024

Dealership Rating
Employee Rating

As always, great service from Steve. Steve explains everything and values your time. Two thumbs up! More

by Pogi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 07, 2024

Roseville Toyota responded

We are grateful for your positive feedback about Roseville Toyota. Thanks so much, Pogi!

July 25, 2024

Dealership Rating
Employee Rating

Roseville Toyota's service SUCKS! I paid for a Lithia Lifetime Oil Change.....tried to make appt but when I said "Lithia Lifetime" they said I would have to be scheduled late in the More

by philip.joyman.hicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 29, 2024

Roseville Toyota responded

Hi Phillip, It is unfortunate to see your dissatisfaction with your recent visit. Our team apologizes for the extended wait time for your vehicle's services. We hope you will allow us the opportunity to regain your confidence in our team, as your business is valued. When the time allows, please consider reaching out to me as I would appreciate discussing your experience in detail. Mike Ortiz - Service Manager - mikeo@rosevilletoyota.com

June 16, 2024

Dealership Rating
Employee Rating

Good dealer as local Toyota choice for sale and service in sacramento metropolitan areas California More

by Joseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2024

Roseville Toyota responded

Knowing we are providing this level of service and care to you is validating for our team! Thank you for your business, from your friends at Roseville Toyota!

May 23, 2024

Dealership Rating
Employee Rating

Best of the best Howard sweeny jamal and lance Duarta Tony Bernasconi Tony Raza put More

by 879brush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 24, 2024

Roseville Toyota responded

Hi, Thanks for the 5-star review. We are happy to hear that you had the best experience at Roseville Toyota. Until next time, enjoy the road ahead!

September 13, 2023

Dealership Rating
Employee Rating

Always always a pleasure dealing is dealing with Chris Martinez and Roseville Toyota. Thank you Stan More

by STANSILVERMAN43
Recommend Dealer
Yes

Other Employees Tagged: Chris Martinez , Cole Anderson, Shane Oneill

Sep 13, 2023

Roseville Toyota responded

Stan, Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon!

August 23, 2023

Dealership Rating
Employee Rating

I always have a great customer service with Steve. From start to end he always explain the things to be done and the results also after the service. More

by Pogi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 24, 2023

Roseville Toyota responded

Pogi, Thank you for leaving us with your wonderful feedback. We are happy to know Steve always takes such great care of you and your vehicle. We will see you again next time here at Roseville Toyota.

January 29, 2023

Dealership Rating
Employee Rating

Had a 8am service apt. Left at 10am without car being serviced. Way Overbooked, unacceptable More

by tfatigato
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2023

Roseville Toyota responded

Hello, I apologize for the high volume of customers during your appointment. We strive to complete every service on time; however, issues may arise that impact or delay your appointment. I’d be happy to speak with you about your visit in further detail at the number below, thank you. Mike Ortiz 916-527-6402 Service Manager

September 17, 2022

Dealership Rating
Employee Rating

Dealership was very organized all the way around and also clean and everybody’s working together and seemed happy More

by Roberto Padilla Sr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 19, 2022

Roseville Toyota responded

Thanks for the wonderful review, Roberto! The Roseville Toyota team works hard to make your experience the best it can be. We're here if you need anything!

May 29, 2022

Dealership Rating
Employee Rating

This service department is very sketch. I recently hand my tires rotated and inspection they do no. Oil change. It started with the nice lady in the driveway attempting to bring to seve More

by jjroberts707
Customer Service
Friendliness
Price
Recommend Dealer
No
Jun 02, 2022

Roseville Toyota responded

Hello, I would appreciate the opportunity to speak with you about you concerns. Please contact me at your earliest, thank you. Cole Anderson 916-527-6211 Service Director

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