Born and raised in the Midwest. United States military brought me to California. I met my lovely wife, Kathi, and have two phenomenal kids. In my over 30 years I’ve really only worked for three dealerships dedicating myself to customer service and my family. I enjoy golfing and my family, and exercise
Read moreDealership Experience
4 yrs, 3 mos
Industry Experience
34 yrs, 6 mos
Specialties & Trainings
And finding positive and creative solutions for all client situations in reference to car needs
Treating people right?
in being the best professional sales consultant
View more specialties & trainings25 Reviews
Write a Review25 Reviews of Steve Tracy
July 16, 2024
We have been going there for years. Communication and overall service is great. Very satisfied! Communication and overall service is great. Very satisfied! More
Other Employees Tagged: Cain Carter, Omead Anwar
July 13, 2024
Great service and options for new vehicles. Very responsive to questions and concerns. Could have gone without the Key Locater included with purchase, but was ‘mandatory’ Very responsive to questions and concerns. Could have gone without the Key Locater included with purchase, but was ‘mandatory’ More
Other Employees Tagged: Dain Bryant
July 05, 2024
The sales person only quoted MSRP while showing different cars, but when it came to negotiation time, all cars were priced well over MSRP. Additionally, there was the relentless pushing of warranties and add cars, but when it came to negotiation time, all cars were priced well over MSRP. Additionally, there was the relentless pushing of warranties and additional options in the finance office. Frankly, my goal was to minimize time in the dealership. One month later, I was back in the dealership due to a check engine light. My new car has been in service for two weeks due to the cyber attack. All in all, a frustrating experience. One positive note is my service advisor who is doing his best. More
Other Employees Tagged: Dianne Ponce, Dain Bryant
June 25, 2024
After 16 years I was ready to replace my old Audi. I found my experience to be customer friendly. Christian, Steve and I believe Alex worked with me to get me into the car I wanted in a way I could a I found my experience to be customer friendly. Christian, Steve and I believe Alex worked with me to get me into the car I wanted in a way I could afford and felt comfortable doing it. My experience was so Good and my friend loved my car so much, she went in a couple weeks latter and got herself a brand new Audi. Thanks fellas! And, Kyle too for getting me in my new Audi. Cheers! More
Other Employees Tagged: James French, Christian Ibanez
June 16, 2024
Diane was a great communicator and listened to what I needed. My trade in was priced fairly. The Audi GT is wonderful. needed. My trade in was priced fairly. The Audi GT is wonderful. More
Other Employees Tagged: Dianne Ponce
June 01, 2024
Everyone at Neilo Audi was nice and professional. A smooth experience and I felt very comfortable. A smooth experience and I felt very comfortable. More
Other Employees Tagged: Christian Ibanez
May 22, 2024
Great service and great range of product offerings. Audi does a great job of providing value. Audi does a great job of providing value. More
Other Employees Tagged: Jacqueline Westlake, Brandon Flynn, Cain Carter, Dain Bryant, Hector Guadamuz
May 15, 2024
Dianne was fine. Slightly hard to get a hold of and a response from, but otherwise friendly. Steve Tracy was pushy and disregarded my concerns and was like the “used Slightly hard to get a hold of and a response from, but otherwise friendly. Steve Tracy was pushy and disregarded my concerns and was like the “used car salesman” persona. The practice of listing cars before they’re available to drive or even see in person is fraudulent and deceitful. More
Other Employees Tagged: Dianne Ponce, Cain Carter
May 15, 2024
Cain Carter is great, Very easy to do business with. Able to put you into the Audi you need to drive. Able to put you into the Audi you need to drive. More
Other Employees Tagged: Cain Carter, Omead Anwar
May 09, 2024
Great service she was very helpful ,friendly and made me feel at home.I feel very at home with this company and would strongly recommend feel at home.I feel very at home with this company and would strongly recommend More
Other Employees Tagged: Jacqueline Westlake, Ramez Salman, Andrew Lyon