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Steve Stephens
396 Reviews
It's 1983 and I'm still in High School. I started working with my Father who was a Used Car Manager for Cobbledick Buick in Shaker Hts as a lot porter. After graduation, I took on a full-time role with the dealership allowing me to work in Service/Parts/Body shop/New & Used Cars. Ultimately began my career in Sales. In 1993 I started at Klaben Ford. I was able to build a strong customer base and moved up to a management role in the leasing department. In 2005 I moved across the street to Klaben Chrysler Jeep Dodge. I found the change exciting that has now led me to be a store manager. I’ve been with Klaben Auto Stores for over 25 years. A family-owned store completely committed to 100% customer satisfaction involved with our local communities, I’ll be here for another 25 years, God willing. I’m blessed to have my wife, our 4 Children, and 4 Grandkids..so far! and a super staff I work with every day. 330-673-3139 ext. 505
Read moreDealership Experience
32 yrs, 5 mos
Industry Experience
42 yrs, 6 mos
396 Reviews
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396 Reviews of Steve Stephens
March 30, 2026
Casey Shaw was extremely helpful during the entire process of our lease and lease buyout. We will happily return when shopping for our next vehicle process of our lease and lease buyout. We will happily return when shopping for our next vehicle More
by scottjteaford
Verified CustomerOther Employees Tagged: Casey Shaw
March 19, 2026
Justin is great to work with and takes the time to explain everything about your new vehicle. He made the entire process easy and low stress!! explain everything about your new vehicle. He made the entire process easy and low stress!! More
by sandib1031
Other Employees Tagged: Justin L. Bolen, Gregory Sack
March 19, 2026
Justin is very professional and helpful. He made the car purchasing experiencing easy and enjoyable. If you do not have a "car guy" I would suggest you give Justin a call. He made the car purchasing experiencing easy and enjoyable. If you do not have a "car guy" I would suggest you give Justin a call. More
by Andrew J
Other Employees Tagged: Justin L. Bolen
March 02, 2026
Justin Bolen is great and I have been buying cars for 25 years with Justin and he has always treated me like family thanks years with Justin and he has always treated me like family thanks More
by Steinman1.cs
Other Employees Tagged: Justin L. Bolen
March 01, 2026
Transparency and honesty was made clear through several conversations making the customer a priority in the buying process conversations making the customer a priority in the buying process More
by cherikohl
Other Employees Tagged: Richard Klaben, Christopher Hamilton, Joby Bacher
February 20, 2026
Everyone was very nice and on the job. We would recommend Klaben, Dodge, Ram and Jeep to everyone. We would recommend Klaben, Dodge, Ram and Jeep to everyone. More
by Beachnut4sure
Other Employees Tagged: Joby Bacher , Chris Moldas
February 10, 2026
I’ve been coming to Klaben for over a decade and receive the absolute BEST service possible each and every time! Justin and Steve make the whole car buying process seamless, painless and just a great experi the absolute BEST service possible each and every time! Justin and Steve make the whole car buying process seamless, painless and just a great experience overall! And my newest lease of the Grand Cherokee has me driving in pure luxury!! More
by RWells
Other Employees Tagged: Justin L. Bolen, Joe Hilliard, Joby Bacher
February 05, 2026
These guys are the best! Justin gave us an outstanding sales experience. Absolutely love my 2026 Compass! Thanks again! Justin gave us an outstanding sales experience. Absolutely love my 2026 Compass! Thanks again! More
by socasio.96
Other Employees Tagged: Justin L. Bolen, Joe Hilliard, Joby Bacher
February 01, 2026
Really like the changes Klaben has done. Keeps the customer updated with their car and how they call and will give you a ride Keeps the customer updated with their car and how they call and will give you a ride More
by Dawn E Rodgers
Other Employees Tagged: Justin L. Bolen, Joe Hilliard , Brian Franklin
January 10, 2026
Great service. Easy and accommodating. My second lease through Casey. Each time I spent less than an hour in the dealership. Easy and accommodating. My second lease through Casey. Each time I spent less than an hour in the dealership. More
by Brian.j.dean
Other Employees Tagged: Joe Hilliard , Casey Shaw
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