Steve Smith

Friendly staff and a clean, inviting space, however Ive brought my vehicle in 2x for the same issues and they haven’t provided a resolution yet. The first time I got the response of “we need to order a pa brought my vehicle in 2x for the same issues and they haven’t provided a resolution yet. The first time I got the response of “we need to order a part” which is fine and understandable however when I brought it in the second time, they kept it for 4 days and told me “we need to order a part”. Yes, again. In addition (it’s a brand new vehicle btw) the breaks are making a metallic squeaking noise. Twice they told me that everything was fine and no need to worry it’s “normal” and some hard breaking would fix it, which they claimed they did. 10 minutes later as they were pulling it up it made the same metallic screeching noise. Nice folks, but I’m feeling like I’m getting the run around and they’re wasting my time. Gonna give them one more chance to make it right, we’ll see how it goes. More

by TOMHUNTINGTON Verified Customer Verified Customer

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Well as for buying a new car I will tell you that you won’t feel the pressure of hard sales. Walk on the lot, poke around. Maybe someone will ask if you need help & leave you be. Have questions a viola, won’t feel the pressure of hard sales. Walk on the lot, poke around. Maybe someone will ask if you need help & leave you be. Have questions a viola, experts at your disposal. I was pleasantly surprised when asking about car selections not on the lot I was given the link to off site inventory. Car was cleaned and ready when we arrived. Was a good experience. More

by VIRGILELLSWORTH Verified Customer Verified Customer

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I recently brought my VW in for service at Capo VW, and I couldn’t be more pleased with the entire experience. From the moment I arrived, the staff was welcoming, professional, and clearly committed to provi couldn’t be more pleased with the entire experience. From the moment I arrived, the staff was welcoming, professional, and clearly committed to providing top-notch customer care. The service team took the time to explain what my car needed and answered all my questions without rushing. They kept me updated throughout the process, and the work was completed on time and done right the first time. My car is running perfectly, and it’s clear they take real pride in their work. The waiting area was clean, comfortable, and well-stocked with coffee and snacks—just another sign that they care about their customers’ comfort. Big thanks to the service advisors and technicians at Capo VW! I’ll definitely be coming back for future maintenance and will recommend them to any VW owner looking for reliable, honest service. More

by BigMike Verified Customer Verified Customer

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The guys we worked with were terrific. Steve and Nick. Responded to any questions we had.. Made getting our car a truly painless process. Steve and Nick. Responded to any questions we had.. Made getting our car a truly painless process. More

by BIGTANTRUM Verified Customer Verified Customer

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Steve Smith was extremely helpful. Good experience all around. Will return for future purchases. Good ! Good experience all around. Will return for future purchases. Good ! More

by KBCOLLINS91 Verified Customer Verified Customer

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It took some work, but we finally came to an agreement. I hope it’s the beginning of a long-term relationship. I hope it’s the beginning of a long-term relationship. More

by royboy77 Verified Customer Verified Customer

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Had a great experience buying an ID 4 from Capistrano VW. Steve was extremely helpful and shared lots of information and enthusiasm about the car. He even stayed late to get us oriented to the features and s Steve was extremely helpful and shared lots of information and enthusiasm about the car. He even stayed late to get us oriented to the features and systems. We felt we got a good deal at Capistrano VW. More

by CORINNEF Verified Customer Verified Customer

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I shopped a handful of dealerships of differing brands - no comparison. The others were transactional and focused on their sale; CapoVW was relational focused on my needs. No pressure, welcoming, thoroughly no comparison. The others were transactional and focused on their sale; CapoVW was relational focused on my needs. No pressure, welcoming, thoroughly knowledgeable about the product, with extraordinary responsiveness and follow up. I love the VW product but the dealer staff made a huge difference in my buying decision. Thank you! More

by DMBOYER Verified Customer Verified Customer

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Very helpful and friendly dealership. Took care of my needs in a very fair amount of time. I will definitely recommend capo to friends and family. Took care of my needs in a very fair amount of time. I will definitely recommend capo to friends and family. More

by jimpdowney Verified Customer Verified Customer

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Best experience ever I would recommend capo vw to everyone Thanks again Steve best ever everyone Thanks again Steve best ever More

by MYLES3 Verified Customer Verified Customer

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