Steve Smith
Steve Smith at Capistrano Volkswagen
Refer Me

Steve Smith

Sales Manager

Capistrano Volkswagen

32922 Valle Road
San Juan Capistrano, CA 92675

Contact Me
not yet
rated
85 Reviews

Dealership Experience

8 yrs, 10 mos

not yet
rated

85 Reviews

Write a Review

85 Reviews of Steve Smith

August 09, 2021

Dealership Rating
Employee Rating

My sales guy Chuck was great! Never pressure and ready to help and answer questions at any time. It was the best dealer experience I have ever had. Also, Nick came to check in and your finance guy John wa More

by good deal
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Colucci, Chuck Lilly , John Weseloh

Aug 10, 2021

Capistrano Volkswagen responded

Thanks for the feedback! We will make sure that Chuck, John, and Steve know what a great job they are doing.

May 04, 2021

Dealership Rating

The entire experience of leasing a vehicle at Capistrano VW was a pleasure & Mike Stieber made it so from beginning to end. I recommend Mike and the team at the dealership. More

by jim@emmauscm.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Stieber, Kevin Dooris

May 07, 2021

Capistrano Volkswagen responded

Hi Jim, Glad to hear Mike took such great care of you and thank you for the recommendation, please let us know if we may further assist you with any of your vehicle needs. Enjoy your new VW lease! Kate

April 28, 2021

Dealership Rating
Employee Rating

100% satisfied. Great customer service from the sales and management team especially Gary Willenborg. Everyone went above and beyond and made this a nice experience. More

by CAM
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Willenborg

Apr 28, 2021

Capistrano Volkswagen responded

Hi Cam, Thank you for this wonderful review, we are pleased to hear our GM Gary and staff provided you a positive experience. Please let us know if we may be of any further assistance. Kate

April 02, 2021

Dealership Rating

One of the best dealerships I've ever been to. Mike Stieber is very great. He makes you feel so welcome that it feels like family. The professionalism and the honesty with the sense of urgency ensures More

by bugoydye1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Clark

Apr 04, 2021

Capistrano Volkswagen responded

We are very happy to hear Mike provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kate

March 15, 2021

Dealership Rating

Mike was incredible. What a nice guy!!! He made it happen for us, got us exactly what we wanted. Paul seemed like he had better things to do. More

by stacerdero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Stieber, Paul Clark

Mar 15, 2021

Capistrano Volkswagen responded

It's great to hear that Mike was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. If you'd like to provide more information about your experience with Paul, please feel free to reach out directly at customerservice@capovwmazda.com. Thank you again for choosing Capistrano Volkswagen! Congratulations on your new purchase. Kate

February 12, 2021

Dealership Rating

Joey was a pleasure to meet & work with. I would definitely purchase another car from him in the future. I had a very good experience at Capistrano VW. More

by Tasha10e
Friendliness
Price
Recommend Dealer
Yes
Feb 12, 2021

Capistrano Volkswagen responded

Thank you for choosing Capistrano Volkswagen. Your feedback and rating mean a lot to us. We're glad Joey was able to help, and we hope to see you again! Kate

January 29, 2021

Dealership Rating
Employee Rating

I was very impressed with every aspect of this dealerships professionalism. We purchased this car for our daughter and everyone took such good care of her. We will definitely be telling all of o More

by JC18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cory Goodman, Mike Stieber

Jan 31, 2021

Capistrano Volkswagen responded

Wow! Thank you so much for this great five-star review. We thank you for choosing Capistrano Volkswagen and helping to share the word about us. We hope your daughter enjoys her new car. Please let us know if we can be of further assistance. Kate

January 14, 2021

Dealership Rating

Joey was great to work with. he was polite, knowledgeable and worked with my schedule to make the second purchase in 2 days work. Thank you.... More

by WAYNESHELLER
Recommend Dealer
Yes

Other Employees Tagged: Joey Robustelli, Paul Clark

Jan 14, 2021

Capistrano Volkswagen responded

Congratulations on your new vehicle! We are so glad that Joey had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future. Thank you for choosing Capistrano Volkswagen! Kate

January 04, 2021

Dealership Rating

Great experience! Fantastic service, Mike was awesome! Love my new Tiguan and would recommend this dealership to those looking for professionals that know their stuff! Thank you! More

by beachdays181
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Mike Stieber, Paul Clark

Jan 05, 2021

Capistrano Volkswagen responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new Tiguan! Mike and our Capistrano Volkswagen team are glad to have you as a customer. Kate

December 22, 2020

Dealership Rating

Wonderful staff, very willing to work with us and make us feel comfortable with our purchase! Good quality of cars. Would buy from them again! More

by Martha Korhorn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 22, 2020

Capistrano Volkswagen responded

Thank you so much, Martha, for choosing Capistrano Volkswagen! Congrats on your new purchase, and let us know if we can be of any more assistance! Kate

1
...

Dealership Inventory (132 Vehicles)

used 2023 Volkswagen ID.4 car, priced at $28,899
2023 Volkswagen ID.4
used
Opal White Pearl exterior
Automatic
Rear-wheel Drive
used 2022 Volkswagen Atlas car, priced at $28,899
2022 Volkswagen Atlas
used
Platinum Gray Metallic exterior
Automatic
All-wheel Drive
new 2025 Volkswagen ID.4 car, priced at $49,034
2025 Volkswagen ID.4
new
Deep Black exterior
Automatic
All-wheel Drive
used 2023 Volkswagen ID.4 car, priced at $27,899
2023 Volkswagen ID.4
used
Silver Mist Metallic exterior
Automatic
Rear-wheel Drive
new 2025 Volkswagen Taos car, priced at $25,216
2025 Volkswagen Taos
new
Pure White exterior
Automatic
Front-wheel Drive
new 2024 Volkswagen Golf GTI car, priced at $36,915
2024 Volkswagen Golf GTI
new
Moonstone Gray/Black Roof exterior
Manual
Front-wheel Drive