Steve Moline
Steve Moline at Austin Ford Chrysler
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Steve Moline

General Sales Manager

Austin Ford Chrysler

2701 W Oakland Ave
Austin, MN 55912

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4.6
74 Reviews
4.6

74 Reviews

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74 Reviews of Steve Moline

December 09, 2024

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Employee Rating

Newly renovated building with awesome amenities while you wait for service to be completed. Text message updates were appreciated and the explanation of what they did was helpful! The staff were very courteo More

by Theodore
Service Price Transparency
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Recommend Dealer
Yes
Dec 09, 2024

Austin Ford Chrysler responded

Thank you, Theodore! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Austin Ford Chrysler. We look forward to having you as one of our valued customers for many more years to come!

November 12, 2024

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Great service Angie was wonderful and informative New digs were an added bonus will definitely go back More

by t_stencel
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Randi Sherwood, Jonathan Nissly, Lindsey Chapek , Troy Reese

Nov 12, 2024

Austin Ford Chrysler responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Angie here at Austin Ford Chrysler.

November 05, 2024

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How many trips to the service center to figure out what is wrong with the car we just purchased? Too many! How many times do you change the new battery over and over before you find a real technician? Stil More

by BOBANDSHALANE
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Workmanship
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Recommend Dealer
No

Other Employees Tagged: DeLuna,

Nov 09, 2024

Austin Ford Chrysler responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

November 04, 2024

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They made the whole process fun and light hearted. It was a very enjoyable experience! More

by jimfieb
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Recommend Dealer
Yes

Other Employees Tagged: Lindsey Chapek

Nov 04, 2024

Austin Ford Chrysler responded

Jim, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 30, 2024

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I feel like this is the worst dealer in Minnesota I was lie to, Misinformed, they never call me back or try to fix things. I wouldn’t recommend this dealer to anyone. More

by marcos_1282
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Timothy Mossow

Nov 02, 2024

Austin Ford Chrysler responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Nov 22, 2024

marcos_1282 responded

You have all my information. I emailed, text, called Tim and he never got back to me. I even have the dash can video of the last time we spoke. On the phone, telling me that he’s going to talk to the owner and make things right. It’s been a month. Nothing!!

October 17, 2024

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Lindsey is a rockstar. Willing to take time to learn more about the person she is helping to find the right vehicle to fit their needs. Fantastic customer service and willi More

by Dan
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Recommend Dealer
Yes

Other Employees Tagged: Randi Sherwood, Lindsey Chapek

Oct 18, 2024

Austin Ford Chrysler responded

Thank you, Dan, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Lindsey here at Austin Ford Chrysler.

October 04, 2024

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Great customer service. They spent the time making sure all my questions were answered. before I left the lot. More

by mack55_23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Randi Sherwood, Lindsey Chapek

Oct 05, 2024

Austin Ford Chrysler responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 27, 2024

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Didnt get the recall done. Had the Jeep 5 hours and did an oil change. Have to schedule another appointment for the recall. More

by gatorklug54
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Randi Sherwood, Jonathan Nissly, Lindsey Chapek , Troy Reese, Brad Hilton. I didnt work with any of these people that I know of.

Sep 28, 2024

Austin Ford Chrysler responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

September 27, 2024

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They are very friendly very fast you get in and out of there in a big hurry and they explain everything very good More

by mfasbender
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randi Sherwood, Jonathan Nissly, Lindsey Chapek , Troy Reese

Sep 27, 2024

Austin Ford Chrysler responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Austin Ford Chrysler, we look forward to having you as a valued customer for many years to come!

September 26, 2024

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I came in with my truck and they fixed it right away they were awesome More

by floozie41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I don’t know there names they were mechanics

Sep 26, 2024

Austin Ford Chrysler responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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