Steve Cardenas
Steve Cardenas at Advantage Chevrolet of Hodgkins

Steve Cardenas | Page 3

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

Contact Me
4.7
37 Reviews

Dealership Experience

1 yr, 4 mos

Languages Spoken

English English

Spanish Spanish

4.7

37 Reviews

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37 Reviews of Steve Cardenas

November 26, 2025

Dealership Rating
Employee Rating

I went in for a diagnostic due to a check engine light. Was out in less than an hour. The service advisor was nice and helpful. Every time I come for service they’re helpful. More

by brayanjimbo3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel

Nov 26, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your kind review, Brayan! I'm thrilled to hear that your experience at Advantage Chevrolet of Hodgkins was quick and that our service advisor provided helpful assistance. We appreciate your continued trust in us for your service needs and look forward to seeing you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 23, 2025

Dealership Rating
Employee Rating

Advantage Chevrolet gives great service on my 2020 Chevy Equinox. Last servicing was very great. More

by martyhefler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 24, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review, Marty! I'm thrilled to hear that you had a great experience with the service on your 2020 Chevrolet Equinox at Advantage Chevrolet of Hodgkins. I appreciate your support, and we look forward to serving you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 19, 2025

Dealership Rating
Employee Rating

Very professional. Got me in and out in very good time. Very clean shop and waiting room. More

by rcadena76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

Nov 20, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! I'm pleased to hear that you had a professional experience and appreciated the cleanliness of our shop and waiting room. We look forward to welcoming you back to Advantage Chevrolet of Hodgkins in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 13, 2025

Dealership Rating
Employee Rating

They're always very thoughtful and understand how to talk to people without being pushy. I think showing the video of the inspection goes a long way with consumers so they get a first hand look at what's goi More

by ramon6133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel

Nov 14, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your review, Ramon! I'm glad to hear that you found our team at Advantage Chevrolet of Hodgkins thoughtful and attentive. We believe that transparency, such as sharing inspection videos, helps build trust with our customers. We appreciate your feedback and hope to see you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 13, 2025

Dealership Rating
Employee Rating

I was well informed about the repair. The repair was done in a reasonable amount of time. More

by slamleft23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your positive feedback! I'm glad to hear that you were well informed about the repair and that it was completed in a timely manner. I appreciate you choosing Advantage Chevrolet of Hodgkins, and we look forward to serving you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 12, 2025

Dealership Rating
Employee Rating

Wait time was longer than I was told and however when I went to follow up suddenly they were done in 10 minutes More

by meghan.mchale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us, Meghan. I understand that wait times can be frustrating, and we appreciate your feedback. If you have any further concerns or need assistance, please feel free to reach out to us at Advantage Chevrolet of Hodgkins. We are here to help and ensure a better experience in the future. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 11, 2025

Dealership Rating
Employee Rating

I bought a new set of tires from Advantage. One of them did not hold air. I returned to the dealer to learn that the problem was not with the tire, but with the valve which was damaged when t More

by ahruby
Recommend Dealer
Yes
Nov 12, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us. I appreciate your feedback and understanding regarding the situation with your tire and valve. I'm glad to hear that we were able to resolve the issue without any additional charges. Your time is valuable, and we strive to provide the best service possible at Advantage Chevrolet of Hodgkins. If you have any further concerns or need assistance, please feel free to reach out to us. We hope to see you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 04, 2025

Dealership Rating
Employee Rating

Grateful for the great service, we always get when we come in! Will continue to use Advantage, for my service and sales needs. More

by vtromiczak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! I truly appreciate your kind words and am thrilled to hear that you consistently receive great service at Advantage Chevrolet of Hodgkins. We look forward to assisting you with your service and sales needs in the future. Your support means a lot to us! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 03, 2025

Dealership Rating
Employee Rating

not ready to yet,not finished,still waiting for my repair..will call again for another service appointment will call when i have time!! More

by kingray0000001
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No

Other Employees Tagged: Fabian Murillo

Nov 04, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience. I understand that timely updates and communication about repair status are important. At Advantage Chevrolet of Hodgkins, we want every customer to feel informed and supported throughout the repair process, and your feedback helps us review how we provide updates. If you’d like to talk more about your repair, please feel free to reach out to me directly. Your insight helps us move forward. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 03, 2025

Dealership Rating
Employee Rating

Went in for an oil change and tire balance. Was in and out super quick. More

by JST1MRE1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 03, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your fantastic review! I'm glad to hear that your oil change and tire balance at Advantage Chevrolet of Hodgkins was quick and efficient. I appreciate your support, and we look forward to seeing you again for your next service! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

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