Steve Bullock | Page 12

Recall Scheduled a time to address recall of my CRV. Was told it would be 2 hours and it was done within the 2 hour estimate, including a car wash. Scheduled a time to address recall of my CRV. Was told it would be 2 hours and it was done within the 2 hour estimate, including a car wash. More

Report | Print

Coupon issues yet again The Positive: Arrowhead Honda is undergoing massive renovations and yet, they are still surprisingly efficient. The Negative: They don't honor coupon The Positive: Arrowhead Honda is undergoing massive renovations and yet, they are still surprisingly efficient. The Negative: They don't honor coupons even though they say they do. It was deja vu all over again. I bring in a Bell Honda oil coupon for 17.95, service guy looks at it and says "Sorry, I can't do that." Here we go again. This happened before and I left a review on Google and Facebook. There's just too much inconsistency with the service guys and the policies they SAY they agree to. To their credit, the last time I wrote a review, the service mgr. responded and remedied the situation. But how many times is this going to happen? I can't stand inconsistency. I'm debating on whether to come back or find a local mechanic who will do my oil for slightly cheaper. More

Report | Print

wonderful service My experience with Arrowhead Honda has always been great. They take great care in maintaining my wife's car, which is my top priority. I know that my My experience with Arrowhead Honda has always been great. They take great care in maintaining my wife's car, which is my top priority. I know that my car is done right the first time, and they offer great customer service. More

Report | Print

Much more then we expected! Steve found a problem that we didn’t know about- I’m sure that saved us from being stranded as we travel to CA often. Steve found a problem that we didn’t know about- I’m sure that saved us from being stranded as we travel to CA often. More

Report | Print

Still efficient during construction Brought my car in for service and even though the service area was under construction I was checked in quickly. Love the online information and servic Brought my car in for service and even though the service area was under construction I was checked in quickly. Love the online information and service advice with pricing. More

Report | Print

Absolutely perfect The best car purchase I’ve ever had. Thank you Austin! There were no games, everything was exactly as promised and the car was beautifully detailed The best car purchase I’ve ever had. Thank you Austin! There were no games, everything was exactly as promised and the car was beautifully detailed for me to pick up. What a wonderful, refreshing experience! More

Report | Print

Service and car shopping. No pressure visit and that is what I like. I also test drove a car as I am thinking about buying a new car and Sam did not pressure me when I told him No pressure visit and that is what I like. I also test drove a car as I am thinking about buying a new car and Sam did not pressure me when I told him that I was still in the looking around phase. More

Report | Print

Best dealership service experience I’ve ever had I had to take my 2019 CR-V in for recall service. My service advisor, Steve Bullock, had taken care of other vehicles my wife & I have owned over the I had to take my 2019 CR-V in for recall service. My service advisor, Steve Bullock, had taken care of other vehicles my wife & I have owned over the past 10+ years while working at another repair shop. I’ve not usually chosen to have cars serviced at dealerships in the past but having a trusted advisor like Steve combined with reasonable prices and prompt, efficient service makes Arrowhead Honda my go to place for future maintenance needs. More

Report | Print

Pleasant experience! Prompt, friendly service! They go beyond to make the experience a pleasant one! Service completed as promised. The customer waiting area is very co Prompt, friendly service! They go beyond to make the experience a pleasant one! Service completed as promised. The customer waiting area is very comfortable and appealing - donuts are great also!! More

Report | Print

Service Advisor I've had Steve Bullock for my service advisor the last few times. I have a 12yo Honda Accord with only 48000 miles on her. He has been very thorough/ I've had Steve Bullock for my service advisor the last few times. I have a 12yo Honda Accord with only 48000 miles on her. He has been very thorough/detailed regarding all necessary repairs so that I'm safe and up to date leaving Honda service. It's very, very important that I trust his recommendations, which I always do!!!! Meredith Parrhysius More

Report | Print