Steve Bullock | Page 11

reason for rating at dealership Service department and Sales personnel I suspected a problem with the idle...when I stopped for traffic, the car would vibrate and it felt like i Service department and Sales personnel I suspected a problem with the idle...when I stopped for traffic, the car would vibrate and it felt like it was going to shut down. The a/c did not appear to be cooling the vehicle as it should and I had found a slight oil drop under the car in my garage. The service department listened to me while I explained my reason for being there and made the necessary repairs. I was able to pick up my vehicle later that day and everything was running very well. The service dept. offered to take me home and pick me up but I had made arrangements prior to my visit and did not need the additional service offered. Also, Nicholas Petito originally sold us the vehicle and he saw us drive up and came out to greet us and when we came back to pick up our vehicle, Nicholas walked over and walked us up to the service department, since it was our first time to take the vehicle into the dealership. I'm just so impressed by the service that Honda offers. More

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windshield replacement Had to jump through a lot of hoops with the insurance company but Arrowhead Honda and Gecko Glass were great facilitators. Job was done as expected. Had to jump through a lot of hoops with the insurance company but Arrowhead Honda and Gecko Glass were great facilitators. Job was done as expected. More

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Great Service Experience The whole experience was so easy. Steve was great. He has exceptional customer service and I look forward to working with him again for any other serv The whole experience was so easy. Steve was great. He has exceptional customer service and I look forward to working with him again for any other service my car needs. He really made me feel that he cared about me and my car. LOVE my new CRV! More

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Excellent service Steve at Arrowhead Honda handled our Honda Pilot with exceptional service. Our car was ready a half-hour ahead of schedule. Would highly recommend fam Steve at Arrowhead Honda handled our Honda Pilot with exceptional service. Our car was ready a half-hour ahead of schedule. Would highly recommend family and friends. More

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great service I always take my car to arrowhead..great service. Staff always professional and friendly. I would recommend to family and friends. Given updated info I always take my car to arrowhead..great service. Staff always professional and friendly. I would recommend to family and friends. Given updated info but no hard sales pressure. More

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Service Called and received immediate attention. Very much appreciated as it was the same issue we previously had a couple weeks prior. Problem was correcte Called and received immediate attention. Very much appreciated as it was the same issue we previously had a couple weeks prior. Problem was corrected in a matte4 of hours. More

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regular maintentence Service fast and received very good service. The service rep was very helpful and knowledgable. I will be returning for future services. I can depen Service fast and received very good service. The service rep was very helpful and knowledgable. I will be returning for future services. I can depend on their services. More

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Great experience with Honda Service and Steve Prompt and courteous service. Work completed on time. I've always had good service; this service was equal to what I have come to expect over the yea Prompt and courteous service. Work completed on time. I've always had good service; this service was equal to what I have come to expect over the years with Arrowhead Honda. More

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Great Service We had prompt, efficient service and Steve is very personable and communicates everything we need to know. He helps us get the things we need without We had prompt, efficient service and Steve is very personable and communicates everything we need to know. He helps us get the things we need without overspending. We bought our Pilot here and always come here for service. We've never been disappointed with their work. All the service reps are great here. We've also dealt with Tom quite a few times. More

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Very good It was excellent experience in general And I waited less than what I was expecting for my car service, Plus, waiting area was clean and comfortable It was excellent experience in general And I waited less than what I was expecting for my car service, Plus, waiting area was clean and comfortable More

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