Steve Bullock | Page 13

fast, informative, and courteous I brought my car in for an oil change. Service discovered a problem with my A/C and alternator. They also told me that i had an extended warranty t I brought my car in for an oil change. Service discovered a problem with my A/C and alternator. They also told me that i had an extended warranty that paid for all but my deductible, The result is that my car cabin is cooler and they prevented me from a total failure of my alternator at undoubtedly inconvenient time. Every service dept. employee was courteous, They clear described and explained the needed repairs and maintenance. The repairs were done timely and updates regarding progress of the repairs were provided. More

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Couldn't have asked for better service Someday I will buy another Honda because they make an excellent car & because I've had 16 years of excellent service from your Service Department. Someday I will buy another Honda because they make an excellent car & because I've had 16 years of excellent service from your Service Department. More

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Service Had a great experience in the service dept. Got in quickly and service was performed. The cost was less than I had expected and I am happy with their Had a great experience in the service dept. Got in quickly and service was performed. The cost was less than I had expected and I am happy with their service. More

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Job well done Two unrelated issues came up with our 2005 Accord. This is a vehicle we only use occasionally but it needs to be reliable. The services performed got Two unrelated issues came up with our 2005 Accord. This is a vehicle we only use occasionally but it needs to be reliable. The services performed got the car in good working order at a reasonable cost. The shuttle service was also very convenient and the drivers were friendly and professional. More

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Another great job 5th vehicle with this group/team, have always been taken care of professionally and with respect. great place to go if your looking. Service departmen 5th vehicle with this group/team, have always been taken care of professionally and with respect. great place to go if your looking. Service department is great to deal with and have been working with Tom Urbina for years. make everything convenient and smooth More

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Great costumer service. Fast, friendly. Donuts were tasty to I was treated with respect and kindness. They were fast and friendly. Made me feel like a valued costumer. They explained what they did to my car. De I was treated with respect and kindness. They were fast and friendly. Made me feel like a valued costumer. They explained what they did to my car. Definitely will be a returning costumer. More

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I like Arrowhead Honda I've always been satisfied with my dealings with Arrowhead Honda. The personnel in all departments have been helpful, courteous and professional. I ha I've always been satisfied with my dealings with Arrowhead Honda. The personnel in all departments have been helpful, courteous and professional. I have been a customer for over 10 years. More

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Regular maintenance Even though the dealership was remodeling everyone there was warm and friendly. Steve was exceptionally thorough. He explained a few problems , gave Even though the dealership was remodeling everyone there was warm and friendly. Steve was exceptionally thorough. He explained a few problems , gave me the cost and necessity of way it needed to be fixed OR like the battery didnt after they had checked it and thought all was good. I have lived in Az was many years I very much appreciated his advice and got a new battery. Steve was EXCELLENT in every way. More

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Service Excellent service and follow through. Steve guided me from the things that needed service to the cost. He kept me informed as to the status throughout Excellent service and follow through. Steve guided me from the things that needed service to the cost. He kept me informed as to the status throughout the day and arranged a shuttle ride to and from my home. More

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Great experience , but it seems to take a long time to get the whole transaction completed. Dino did a great job of helping me get through to whole deal, and the best , but it seems to take a long time to get the whole transaction completed. Dino did a great job of helping me get through to whole deal, and the best part NO high pressure. More

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