Shirley Reed | Page 2

Polite and friendly staff with good and honest service workers , Fair value for service.appt kept on time. workers , Fair value for service.appt kept on time. More

by Bigd Verified Customer Verified Customer

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Shirley Reed is a trusted resource in maintaining our vehicle. Her team of technicians are well trained and accurate with assessments and repairs. vehicle. Her team of technicians are well trained and accurate with assessments and repairs. More

by LEN.HOLETS Verified Customer Verified Customer

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I already response on their survey format last week. Told Shawn I thought $95 for an oil change was excessive & not to touch the tires as they screwed me over back in November. More details were provide Told Shawn I thought $95 for an oil change was excessive & not to touch the tires as they screwed me over back in November. More details were provided on their survey form. More

by jimheeren116 Verified Customer Verified Customer

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Replaced two tires and four air pressure sensors. It was done in an hour and a half. That was great. It was done in an hour and a half. That was great. More

by jdunifon Verified Customer Verified Customer

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Excellent customer service, and vehicle service every time I visit or have an issue with my vehicle. Highly recommend!! time I visit or have an issue with my vehicle. Highly recommend!! More

by rdnbar Verified Customer Verified Customer

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This is my second vehicle that I purchased from DeHaven Chevrolet. Service has been excellent on both over nearly 15 years. Chevrolet. Service has been excellent on both over nearly 15 years. More

by indomitable Verified Customer Verified Customer

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I have always been pleased with the service but was disappointed with the 3% charge to use my credit card. disappointed with the 3% charge to use my credit card. More

by sports_corner35 Verified Customer Verified Customer

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Worst service department ever. After failing to let me know the service tech was going to be on vacation for my service appointment, we rescheduled it for 2weeks out. I dropped off After failing to let me know the service tech was going to be on vacation for my service appointment, we rescheduled it for 2weeks out. I dropped off my vehicle the night before and told them the second time what the issue was. I also let them know I can’t carry my cellphone at work so I wouldn’t be able to check it until I was on break. When I checked it there was a text from Shirley Reed asking what the issue was ( I already told them the issue 2 times). So I called her. She explained since she didn’t get a reply they didn’t start working on it. She said the technician was working on a different car and that he probably wouldn’t get mine done that day. I was furious because they had the car 1/2 of the day and didn’t even start working on it because they said they didn’t know the issue. They were told the issue twice on different occasions and still didn’t know? This dealership obviously has no communication between service associates. I ended up telling them don’t bother I was going to take it somewhere else. They also said there might be a diagnosis fee to troubleshoot the issue. I was already told it was under warranty. I will never do business with them again. More

by acwrenchturner Verified Customer Verified Customer

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Shirley is always friendly and helpful. Trust Dehaven Chevrolet to take care of NY vehicles. Trust Dehaven Chevrolet to take care of NY vehicles. More

by mljpoodle51 Verified Customer Verified Customer

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The staff was very accommodating. They picked my car up from my home 2 hours away, determined the transmission was still under the extended warranty, and did a great job with the repa They picked my car up from my home 2 hours away, determined the transmission was still under the extended warranty, and did a great job with the repairs and with updates along the way. They then brought the car back to my home. Over all excellent service. More

by Jonathan Mandelbaum Verified Customer Verified Customer

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