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Shianne Gardner
Shianne Gardner at Walt Massey Chevrolet Hattiesburg

Shianne Gardner | Page 2

Service Advisor

Walt Massey Chevrolet Hattiesburg

1501 W Pine St
Hattiesburg, MS 39401

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4.9
57 Reviews
4.9

57 Reviews

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57 Reviews of Shianne Gardner

March 16, 2026

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Employee Rating

Walt Massey in Hattiesburg has the best people working there awesome service and fast turnaround More

by Emccoy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marc Kubicki, Patricia Fowler, Gifford Clary, James Foley

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Mar 16, 2026

Walt Massey Chevrolet Hattiesburg responded

Thank you for sharing your experience. We’re thrilled to hear our team at Walt Massey in Hattiesburg provided excellent service with a fast turnaround. We truly appreciate your trust and support!

March 13, 2026

Dealership Rating
Employee Rating

The staff are very helpful and pleasant. Shanna went above and beyond to assist me. More

by afbluesuiter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Rhodes

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Mar 16, 2026

Walt Massey Chevrolet Hattiesburg responded

Thank you for sharing your experience. We’re glad to hear our staff was helpful and pleasant, and we truly appreciate you recognizing Shanna for going above and beyond to assist you. Your support means a lot to our team!

March 02, 2026

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Employee Rating

The Service Department at Walt Massey Hattiesburg is second to none! Professional, Reliable, and Personable are just a few words that come to mind when thinking of these folks. More

by les1189
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patricia Fowler, James Foley , Betty Cole, (5 Star)

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Mar 02, 2026

Walt Massey Chevrolet Hattiesburg responded

It is wonderful to hear that the service department consistently meets such high standards of professionalism and reliability. Providing a personable experience is always a top priority for the team. We truly appreciate the kind words and the continued trust. Thank you for choosing us for your vehicle needs!

February 23, 2026

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Employee Rating

Excellent service all around! Could not ask for better quality! Excellent, convenient, professional, top tier, quality More

by cms250f
Recommend Dealer
Yes

Other Employees Tagged: Shianne Gardner

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Feb 24, 2026

Walt Massey Chevrolet Hattiesburg responded

Thank you for the amazing feedback! We’re thrilled to hear you had excellent, convenient, and top-tier service. Your kind words about our quality and professionalism truly mean a lot to us. We appreciate your trust and support!

February 21, 2026

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Employee Rating

They got me in on time and kept me informed. I did not have to wait long and the problem was fixed. Everything went smoothly and they are very courteous. More

by kjlambert70
Recommend Dealer
Yes

Other Employees Tagged: Shianne Gardner

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Feb 24, 2026

Walt Massey Chevrolet Hattiesburg responded

Thank you for sharing your experience. We’re glad to hear everything went smoothly, from getting you in on time to keeping you informed and resolving the issue quickly. We truly appreciate your trust in our courteous service team!

February 06, 2026

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Employee Rating

great service kept me informed let me know my future goals and services in time More

by m.myers28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Bond, David Goldman, Heather McGee, Patricia Fowler, BJ Fokakis, James Foley, Jessica Gauthier, Paul Johnson , Tommy Davis

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Feb 09, 2026

Walt Massey Chevrolet Hattiesburg responded

Thank you for your feedback. We’re glad to hear our team kept you informed and provided guidance on future maintenance and services. We truly appreciate your trust in us!

January 26, 2026

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Employee Rating

Great service great experience I will recommend to everyone I can to use this great facility More

by giffordclary
Recommend Dealer
Yes

Other Employees Tagged: Shianne Gardner

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Jan 28, 2026

Walt Massey Chevrolet Hattiesburg responded

Thank you for your feedback. We’re thrilled to hear you had a great experience and received excellent service. We truly appreciate your recommendation and your trust in our team!

January 25, 2026

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Employee Rating

Aside from giving me a different tire than the one your dealership previously blew out and didn't match the same tire you ruined. You did actually cover a warranty no questions asked so I guess we're squar More

by marongekip
Recommend Dealer
Yes

Other Employees Tagged: Shianne Gardner

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Jan 26, 2026

Walt Massey Chevrolet Hattiesburg responded

Thank you for sharing your feedback. We’re glad we were able to honor the warranty and address the issue promptly. We appreciate your honesty and your trust in us, and we’ll continue working to provide the best service possible.

January 24, 2026

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Employee Rating

Dealer try to rip me off. Saying my fuel pump is out and trying to charge me $3200 to fix it. Tow it home and another mechanic fix it for a few hundreds bucks!! Fuel pump stil More

by Nicknguyen850
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Patricia Fowler, James Foley

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Jan 26, 2026

Walt Massey Chevrolet Hattiesburg responded

We’re sorry to hear this was your experience and appreciate you bringing it to our attention. Our General Manager, Marc Kubicki, would like to speak with you personally to better understand what happened and will reach out to you asap to discuss a resolution. You can also reach him at (601) 530-0627.

January 22, 2026

Dealership Rating
Employee Rating

Shianne is very professional and love her customers Shianne is very professional and love her customers . She greeted me with a smile and explained what I was getting done More

by Parkmankendrick
Recommend Dealer
Yes

Other Employees Tagged: Shianne Gardner

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Jan 22, 2026

Walt Massey Chevrolet Hattiesburg responded

Thank you for your kind feedback. We’re glad to hear Shianne was professional, welcoming, and took the time to explain everything clearly. We truly appreciate your trust in us.

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