Shianne Gardner
Shianne Gardner at Walt Massey Chevrolet Hattiesburg

Shianne Gardner | Page 2

Service Advisor

Walt Massey Chevrolet Hattiesburg

1501 W Pine St
Hattiesburg, MS 39401

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4.8
90 Reviews
4.8

90 Reviews

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90 Reviews of Shianne Gardner

May 25, 2026

Dealership Rating
Employee Rating

Good customer service skills to the customer. Good car service skills for the vehicle. Thanks More

by Cwill38th
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patricia Fowler, James Foley , Courtland

May 26, 2026

Walt Massey Chevrolet Hattiesburg responded

Thank you for your kind words! We’re glad to hear you were pleased with both our customer service and the care provided for your vehicle. We truly appreciate your support and thank you for choosing us!

May 23, 2026

Dealership Rating
Employee Rating

To summarize my experience, the service department was more than helpful very knowledgeable and overall a excellent performance. My truck was serviced quickly and efficiently oil change, tires rotated, an More

by timpowell2003
Recommend Dealer
Yes

Other Employees Tagged: Shianne Gardner

May 25, 2026

Walt Massey Chevrolet Hattiesburg responded

Thank you so much for your kind feedback! We’re thrilled to hear our service department provided such a knowledgeable, helpful, and efficient experience for you. It’s great to know your truck was serviced quickly and thoroughly with your oil change, tire rotation, and inspection completed in a timely manner. We truly appreciate your support and are glad you left happy with your experience!

May 23, 2026

Dealership Rating
Employee Rating

I chose to stay and wait for my service to be done, and I will be do that from now on. The service was great and I experienced welcoming hospitality More

by brenaskasanders
Recommend Dealer
Yes

Other Employees Tagged: Shianne Gardner

May 25, 2026

Walt Massey Chevrolet Hattiesburg responded

Thank you for your kind feedback! We’re thrilled to hear you had such a great experience while waiting for your service to be completed. Providing welcoming hospitality and quality service is very important to us, and we’re glad you felt comfortable during your visit. We truly appreciate your support and look forward to seeing you again!

May 22, 2026

Dealership Rating
Employee Rating

Great experience was able to get into Walt Massey and Hattiesburg Mississippi within a few days. They checked my backup camera and we’re able to replace it the same day great experience. More

by Mchalehelene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 25, 2026

Walt Massey Chevrolet Hattiesburg responded

Thank you for your kind feedback! We’re glad to hear the team at Walt Massey Chevrolet was able to quickly get you scheduled, diagnose the issue with your backup camera, and complete the replacement the very same day. We truly appreciate your support and are happy you had a great experience with our service team!

May 19, 2026

Dealership Rating
Employee Rating

Service Manager Patricia Fowler went above and beyond in resolving a recurring issue. She always calls and updates us on status of the repair. Chris and Rick in the service department also went the extra mi More

by divedr
Recommend Dealer
Yes

Other Employees Tagged: Shianne Gardner

May 19, 2026

Walt Massey Chevrolet Hattiesburg responded

Thank you so much for your wonderful feedback! We’re thrilled to hear Patricia went above and beyond to help resolve your recurring issue and kept you informed throughout the process. Clear communication and genuine care for our customers are incredibly important to us. We’re also glad Chris and Rick provided helpful solutions, recommendations, and the video support to make sure you felt confident moving forward. We truly appreciate your trust in our service team and thank you for recognizing their hard work!

May 16, 2026

Dealership Rating
Employee Rating

This is the most friendly dealership I have ever bought vehicles from starting at the sales floor and extending back to the service department. I have bought my last two vehicles from this dealership and p More

by jaredsappington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2026

Walt Massey Chevrolet Hattiesburg responded

Thank you so much for your kind words and continued loyalty! We’re honored to hear that our team — from sales to service — has provided such a friendly and positive experience for you. It truly means a lot that you’ve trusted us with your last two vehicle purchases and plan to continue choosing us in the future. We sincerely appreciate your support!

May 13, 2026

Dealership Rating
Employee Rating

I like the way they get right to you when you arrive they also listen to what you have to say More

by gsunflower54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 14, 2026

Walt Massey Chevrolet Hattiesburg responded

We’re glad to hear our team made you feel heard and taken care of right away. That kind of attentive service is what we work hard to provide, and we appreciate your feedback!

May 13, 2026

Dealership Rating
Employee Rating

Brought my car in with three issues. I was billed $1800 and changed and none of the three items were fixed. I came back in a few days later and told Cheyenne that I would be back when I More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 14, 2026

Walt Massey Chevrolet Hattiesburg responded

We’re sorry to hear this was your experience and appreciate you bringing it to our attention. Our General Manager, Marc Kubicki, would like to speak with you personally to better understand what happened and will reach out to you asap to discuss a resolution. You can also reach him at (601) 584-8451.

May 11, 2026

Dealership Rating
Employee Rating

Mostly everyone is very nice and helpful. Some could be more friendly. But overall a good car dealership and service department. More

by rogersnddiane2903
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2026

Walt Massey Chevrolet Hattiesburg responded

Thank you for your honest feedback. We’re glad to hear you’ve had an overall positive experience with our dealership and service department and found our team helpful. We also appreciate your comments about friendliness, as we’re always looking for ways to improve the experience for every customer. Thank you again for your support!

May 08, 2026

Dealership Rating
Employee Rating

Excellent customer service Clean facilities, Experienced staff Scheduling appointments easy Very family oriented waiting room More

by ljnicln
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patricia Fowler, James Foley

May 11, 2026

Walt Massey Chevrolet Hattiesburg responded

Thank you for your kind feedback! We’re glad to hear you enjoyed our excellent customer service, clean facilities, experienced staff, and easy scheduling process. Creating a comfortable, family-oriented environment for our customers is very important to us. We truly appreciate your support!

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