Patricia Fowler

Always friendly. Always responsive. Always knowledgeable. Always caring and make sure I'm taken care of. Always responsive. Always knowledgeable. Always caring and make sure I'm taken care of. More

by boomeray195 Verified Customer Verified Customer

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I was disappointed with my recent service experience. What should have been a simple tire repair ended up taking 2½ days to complete, largely due to a lack of communication. Throughout the process, there What should have been a simple tire repair ended up taking 2½ days to complete, largely due to a lack of communication. Throughout the process, there seemed to be confusion about the status and location of my vehicle. At one point, the service department believed I had my car when it had actually been at the dealership the entire time. Later, I received a call saying my vehicle was ready for pickup, only to arrive and find that it was not actually ready. The poor communication and lack of coordination were frustrating and caused unnecessary inconvenience. This experience has left a bad impression, and we will likely consider other Chevy dealerships for future service needs. I do want to recognize Patricia, the Service Manager, for being kind, professional, and helpful throughout the situation. She made a positive impact despite the issues I encountered. With better communication and internal coordination, the overall customer experience could be greatly improved. More

by elissamae99 Verified Customer Verified Customer

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A great place to get your Vehicle service or purchase a new vehicle at Walt Massey in Hattiesburg new vehicle at Walt Massey in Hattiesburg More

by judycbrown2 Verified Customer Verified Customer

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Good customer service skills to the customer. Good car service skills for the vehicle. Thanks Good car service skills for the vehicle. Thanks More

by Cwill38th Verified Customer Verified Customer

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This is the most friendly dealership I have ever bought vehicles from starting at the sales floor and extending back to the service department. I have bought my last two vehicles from this dealership and p vehicles from starting at the sales floor and extending back to the service department. I have bought my last two vehicles from this dealership and plan to buy from here going forward. More

by jaredsappington Verified Customer Verified Customer

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I like the way they get right to you when you arrive they also listen to what you have to say they also listen to what you have to say More

by gsunflower54 Verified Customer Verified Customer

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Excellent customer service Clean facilities, Experienced staff Scheduling appointments easy Very family oriented waiting room Experienced staff Scheduling appointments easy Very family oriented waiting room More

by ljnicln Verified Customer Verified Customer

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Great customer service, greeted with a smile and everyone is so positive. Quick turn around with servicing my vehicle. is so positive. Quick turn around with servicing my vehicle. More

by ChevyGirl Verified Customer Verified Customer

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Did a great job working on my truck thanks a lot job well done oil change was great done oil change was great More

by Derekmagee84 Verified Customer Verified Customer

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Easy to deal with. Reliable and quick. Takes care of everything every time. Great people Reliable and quick. Takes care of everything every time. Great people More

by Jsutton Verified Customer Verified Customer

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