Shianne Gardner
Shianne Gardner at Walt Massey Chevrolet Hattiesburg

Shianne Gardner

Service Advisor

Walt Massey Chevrolet Hattiesburg

1501 W Pine St
Hattiesburg, MS 39401

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4.9
42 Reviews
4.9

42 Reviews

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42 Reviews of Shianne Gardner

February 06, 2026

Dealership Rating
Employee Rating

great service kept me informed let me know my future goals and services in time More

by m.myers28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 09, 2026

Walt Massey Chevrolet Hattiesburg responded

Thank you for your feedback. We’re glad to hear our team kept you informed and provided guidance on future maintenance and services. We truly appreciate your trust in us!

January 26, 2026

Dealership Rating
Employee Rating

Great service great experience I will recommend to everyone I can to use this great facility More

by giffordclary
Recommend Dealer
Yes

Other Employees Tagged: Shianne Gardner

Jan 28, 2026

Walt Massey Chevrolet Hattiesburg responded

Thank you for your feedback. We’re thrilled to hear you had a great experience and received excellent service. We truly appreciate your recommendation and your trust in our team!

January 25, 2026

Dealership Rating
Employee Rating

Aside from giving me a different tire than the one your dealership previously blew out and didn't match the same tire you ruined. You did actually cover a warranty no questions asked so I guess we're squar More

by marongekip
Recommend Dealer
Yes

Other Employees Tagged: Shianne Gardner

Jan 26, 2026

Walt Massey Chevrolet Hattiesburg responded

Thank you for sharing your feedback. We’re glad we were able to honor the warranty and address the issue promptly. We appreciate your honesty and your trust in us, and we’ll continue working to provide the best service possible.

January 24, 2026

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Employee Rating

Dealer try to rip me off. Saying my fuel pump is out and trying to charge me $3200 to fix it. Tow it home and another mechanic fix it for a few hundreds bucks!! Fuel pump stil More

by Nicknguyen850
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Patricia Fowler, James Foley

Jan 26, 2026

Walt Massey Chevrolet Hattiesburg responded

We’re sorry to hear this was your experience and appreciate you bringing it to our attention. Our General Manager, Marc Kubicki, would like to speak with you personally to better understand what happened and will reach out to you asap to discuss a resolution. You can also reach him at (601) 530-0627.

January 22, 2026

Dealership Rating
Employee Rating

Shianne is very professional and love her customers Shianne is very professional and love her customers . She greeted me with a smile and explained what I was getting done More

by Parkmankendrick
Recommend Dealer
Yes

Other Employees Tagged: Shianne Gardner

Jan 22, 2026

Walt Massey Chevrolet Hattiesburg responded

Thank you for your kind feedback. We’re glad to hear Shianne was professional, welcoming, and took the time to explain everything clearly. We truly appreciate your trust in us.

January 17, 2026

Dealership Rating
Employee Rating

Jessica was so very helpful friendly and knowledgeable. Josh was the best financial manager I have ever had. He knew just what I needed and help me through the process with Jessica’s help. I’m sure I will More

by Bella
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 19, 2026

Walt Massey Chevrolet Hattiesburg responded

Thank you for sharing your experience. We’re glad to hear Jessica was helpful, friendly, and knowledgeable, and that Josh provided outstanding guidance throughout the financing process. We truly appreciate your trust and look forward to assisting you again in the future.

January 09, 2026

Dealership Rating
Employee Rating

Great Very hidden experience. Team was very knowledgeable and environment was great to be in. More

by andrenewton35
Recommend Dealer
Yes

Other Employees Tagged: Shianne Gardner

Jan 14, 2026

Walt Massey Chevrolet Hattiesburg responded

Thank you for your feedback. We’re glad to hear you had a great experience with our service department and that our team was knowledgeable and the environment was comfortable. We truly appreciate you choosing us.

December 23, 2025

Dealership Rating
Employee Rating

Patricia was amazing! She scheduled an pickup and delivery for my daughters car. Excellent service and communication! More

by GmcLady50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patricia Fowler

Dec 29, 2025

Walt Massey Chevrolet Hattiesburg responded

We’re glad to hear Patricia took such great care of you and your daughter. Coordinating pickup and delivery with clear communication is a big part of making service easy, and it’s great to know that stood out. We truly appreciate you trusting us with her vehicle.

December 12, 2025

Dealership Rating
Employee Rating

Professional and courteous The experience was professional, comfortable, and courteous as always. Thank you to the service technician who worked on the vehicle. More

by pdarrington45
Recommend Dealer
Yes

Other Employees Tagged: Shianne Gardner

Dec 15, 2025

Walt Massey Chevrolet Hattiesburg responded

We’re glad to hear your experience was professional, comfortable, and courteous as always. Our service technicians take pride in their work, and it means a lot to know that showed during your visit. Thank you for trusting us with your vehicle.

December 05, 2025

Dealership Rating
Employee Rating

It was a very good experience with WM ! I will be back for my vehicle to be serviced again! Thank you! More

by Tommielew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 07, 2025

Walt Massey Chevrolet Hattiesburg responded

Great to hear you had a very good experience and plan to return for your next service. We appreciate you choosing us and look forward to taking care of your vehicle again next time.

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