

399 Reviews
Write a Review399 Reviews of Shelly Jackowski
April 16, 2025
I’ve been using Shelly as my service advisor for 22 years, through three vehicles and she is fabulous. on this last visit I was speaking to other people who agree. When she went to Rockwall, I followe years, through three vehicles and she is fabulous. on this last visit I was speaking to other people who agree. When she went to Rockwall, I followed her and then followed her back. More
Other Employees Tagged: Scott Henderson
April 14, 2025
Shelly is always great. She takes time To explain the details of the service before it begins. If there are any changes, she lets me know. She is the reason I use this deal She takes time To explain the details of the service before it begins. If there are any changes, she lets me know. She is the reason I use this dealership. More
April 10, 2025
The wait times for service has got worse everytime I come in. I was there for almost 4.5 hours and my service should have taken 1.5 hours. You need more loaner cars. If this continues I will have to find ano in. I was there for almost 4.5 hours and my service should have taken 1.5 hours. You need more loaner cars. If this continues I will have to find another dealership. More
April 09, 2025
Bought my RAV from this place twelve years ago and have had it serviced here every time. I love Shelly, and judging by the crowd around her Monday morning, everyone else loves her, too. had it serviced here every time. I love Shelly, and judging by the crowd around her Monday morning, everyone else loves her, too. More
April 08, 2025
I was surprised to learn that the dealership had been bought by a new company. My last two cars were purchased from Cowboy Toyota and I’ve always been very pleased with the service received and especiall bought by a new company. My last two cars were purchased from Cowboy Toyota and I’ve always been very pleased with the service received and especially with the customer service and expertise. I receive with working with Shelley. She is very knowledgeable And exemplifies really good customer service., Shelley goes over and beyond to make sure that customers are satisfied and pleased with the service received More
March 26, 2025
I love it because they are very helpful & explain what is going on in the vehicle. He showed me beautiful beautiful vehicles. The main thing is all of them was very nice & cared about you. going on in the vehicle. He showed me beautiful beautiful vehicles. The main thing is all of them was very nice & cared about you. More
Other Employees Tagged: Luis Santos, Scott Smith


