Shelly Jackowski | Page 2

Shelly is always helpful. I needed to get my service done this time and drive out of state for a family emergency. She went above and beyond to be sure my car would be safe fo I needed to get my service done this time and drive out of state for a family emergency. She went above and beyond to be sure my car would be safe for the long drive including having to have someone drive to another dealership to pickup new tires for my car. More

by A Bryant Verified Customer Verified Customer

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The shuttle service is horrible. I sat in the dealership for 1 1/2 hours only to discover the driver had been sent to my home thinking he was to take me to the dealership. My servic I sat in the dealership for 1 1/2 hours only to discover the driver had been sent to my home thinking he was to take me to the dealership. My service advisor finally arranged a ride for me. More

by G. Stone Verified Customer Verified Customer

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Good customer service with Shelly, will come back again, will recommend others the same thing. will recommend others the same thing. More

by vthomas0220 Verified Customer Verified Customer

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Had shuttle issues, which was Norm Reeves fault not Shelly‘s after that the work was done professionally and Shelly made sure everything was taken care of and done to hers, and mine approval. I will co Shelly‘s after that the work was done professionally and Shelly made sure everything was taken care of and done to hers, and mine approval. I will come back to see Shelly again her work, and professionalism is top-notch. My truck is running good, and looks great, thanks. More

by CALWAVE Verified Customer Verified Customer

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Quick service, Shelly was excellent, she is a great example of what a service adviser is and it shows through her customer care. She is an asset to the dealer. example of what a service adviser is and it shows through her customer care. She is an asset to the dealer. More

by Mooreswptx Verified Customer Verified Customer

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Personalized help from Shelly. Over and way above any service representative’s job, she cares for her customers and I’m sure they all give her an 10+ and we were blessed to have he Over and way above any service representative’s job, she cares for her customers and I’m sure they all give her an 10+ and we were blessed to have her. Thank you from both of us. Everyone should strive to be like her or at least have her 1 time and they’d rave over her. She was truly the best service and sincere concern for her customers. More

by Sandra J Reynolds Verified Customer Verified Customer

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Great experience fast service Great experience and great customer service Will definitely come back for car service customer service Will definitely come back for car service More

by m.serrata Verified Customer Verified Customer

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Efficiency, like comp cleaning car with oil changes service and inspection Need to explain why recommend next service in 5 months or 3000 miles I think with synthetic oil, it can last a lot longer service and inspection Need to explain why recommend next service in 5 months or 3000 miles I think with synthetic oil, it can last a lot longer No comment on any things needed eg changing air filter , engine filter or tire pressure More

by jeed913 Verified Customer Verified Customer

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Shelly, is always friendly easy to talk to and very helpful. I always ask for her when I call. She always calls when either something comes up or my vehicle is ready. helpful. I always ask for her when I call. She always calls when either something comes up or my vehicle is ready. More

by rfarley0 Verified Customer Verified Customer

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Excellent service, competent staff. I wouldn't take my car anywhere else. Shelly Jackowski goes above and beyond. I wouldn't take my car anywhere else. Shelly Jackowski goes above and beyond. More

by fcsayre Verified Customer Verified Customer

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