Toor and his team fixed my tundra and I couldn’t have
been more happy about it. Toor kept me updated through the process. I’m Grateful.
been more happy about it. Toor kept me updated through the process. I’m Grateful.
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by jordandarius
Verified Customer
Verified Customer
Service Price Transparency
Apr 26, 2026 -
Norm Reeves Toyota Dallas responded
Thank you for letting us know how pleased you are with your Tundra’s service and that our team kept you informed throughout. We’re here whenever you need assistance again.
LaTris Price-Customer Relations Manager-latris.price@normreeves.com
Narveen helped me understand the best next steps to fix
my vehicle's issue. THANKS!
my vehicle's issue. THANKS!
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by vt1984vt
Verified Customer
Verified Customer
Service Price Transparency
Apr 26, 2026 -
Norm Reeves Toyota Dallas responded
Thank you for the five star review. Harveen is glad the guidance on the next steps for your Toyota was clear and helpful. We appreciate you trusting us with your service needs.
LaTris Price-Customer Relations Manager-latris.price@normreeves.com
Great access good service maintenance clean place
recommend definitely for all the service needs of families
recommend definitely for all the service needs of families
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by praissy
Service Price Transparency
Apr 06, 2026 -
Norm Reeves Toyota Dallas responded
We love to see your recommendation! Thanks for choosing Norm Reeves Toyota Dallas Service Center and highlighting our clean facility and great service. See you next time!
Harveen is very courteous and helpful and always prompt
with information concerning my vehicle. Very happy with the service.
with information concerning my vehicle. Very happy with the service.
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by j.dal
Verified Customer
Verified Customer
Service Price Transparency
Apr 04, 2026 -
Norm Reeves Toyota Dallas responded
We appreciate hearing that Harveen was courteous, helpful, and kept you informed about your Lexus RX 350. It’s wonderful to know you’re very happy with the service. Thank you for the 5-star review.
LaTris Price-Customer Relations Manager-latris.price@normreeves.com
Well, I have been dealing with Harveen for some time now
and he knows what I'm expecting.
and he knows what I'm expecting.
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by dadx1son
Verified Customer
Verified Customer
Other Employees Tagged:
Harveen Toor
Apr 02, 2026 -
Norm Reeves Toyota Dallas responded
We’re glad we could go that extra mile for you! Thank you for choosing us! – Norm Reeves Toyota Dallas
Harveen Toor was friendly and informative provided full
transparency of services being done on my car.
transparency of services being done on my car.
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by stevegr86
Service Price Transparency
Mar 16, 2026 -
Norm Reeves Toyota Dallas responded
Thank you for the five-star review. We’re glad Harveen was informative and transparent about the work on your Toyota. If you need any further assistance, please let us know.
LaTris Price-Customer Relations Manager-latris.price@normreeves.com
Shelly provided great service!
In and out very fast. Very attentive and kept me in the loop about what was going on with my vehicle.
In and out very fast. Very attentive and kept me in the loop about what was going on with my vehicle.
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by olga_puente
Verified Customer
Verified Customer
Service Price Transparency
Mar 18, 2026 -
Norm Reeves Toyota Dallas responded
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.
LaTris Price-Customer Relations Manager-latris.price@normreeves.com
Harveen Toor handled my car service with honesty and
professionalism. It didn’t even need work! He saved me time, money, and stress. Highly recommended!
professionalism. It didn’t even need work! He saved me time, money, and stress. Highly recommended!
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by cadlux6
Verified Customer
Verified Customer
Service Price Transparency
Mar 10, 2026 -
Norm Reeves Toyota Dallas responded
We’re thrilled Harveen handled your Toyota Camry service with honesty and professionalism. It’s rewarding to have saved you time, money, and stress when no repairs were needed. Thank you for recommending us!
LaTris Price-Customer Relations Manager-latris.price@normreeves.com
Easy to make the appointment.
I was seen on time and the service was done efficiently, while I waited. My only suggestion would be for the service provider to be more friendly, al
I was seen on time and the service was done efficiently, while I waited. My only suggestion would be for the service provider to be more friendly, although he was just ok. Would have liked to hear 'we appreciate your business, we look forward to seeing you again. Your car will be due in 10,000 miles or in one year, whichever comes first. In the meantime please call me any time if you have questions about your car', etc. This is what separates an ok service experience to a wow service experience that you might expect at a Sewell dealership, and it cost you nothing.
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by Whatdever
Verified Customer
Verified Customer
Other Employees Tagged:
Harveen Toor
Feb 17, 2026 -
Norm Reeves Toyota Dallas responded
Thank you! Harveen and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Norm Reeves Toyota Dallas.
LaTris Price, Customer Relations Manager-latris.price@normreeves.com
Good environment, friendly people, good location.
estimated waiting time was great. My job was well done and neat. I’m impressed.
estimated waiting time was great. My job was well done and neat. I’m impressed.
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by guozigus
Verified Customer
Verified Customer
Service Price Transparency
Feb 16, 2026 -
Norm Reeves Toyota Dallas responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Norm Reeves Toyota Dallas. We look forward to having you as one of our valued customers for many more years to come!
LaTris Price-Customer Relations Manager-latris.price@normreeves.com
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5 yrs, 2 mos
customer service expert, communication specialist 
