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Shelley Ritter

Overview Reviews (51) Inventory (341)

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Shelley Ritter

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Shelley Ritter

CX Remote Experience Coordinator

Walker Ford

17556 US Hwy 19 North
Clearwater, FL 33764

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4.7

51 Reviews

Overview Reviews (51) Inventory (341)

4.7

51 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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51 Reviews of Shelley Ritter

November 14, 2024

Dealership Rating

Employee Rating

The sales team made the purchase of our 2024 F-250 Lariat a pleasant event. a pleasant event. More

by abiller

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Kevin Jewel, Joseph Kinney, Jackson Hall

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Nov 18, 2024 -

Walker Ford responded

Hi Abiller, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

October 01, 2024

Dealership Rating

Employee Rating

Great service as always from Walker ford. I’ll be back again for my future services. I’ll be back again for my future services. More

by KSIMPSON1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ryan Holcomb, Brian Kirk, Daniel Victory, Mike Murray, Steve McHenry, Donald Mast, Gatlin Hatcher, Brooks Falzone

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Oct 04, 2024 -

Walker Ford responded

Hello, we are happy we could make your experience a positive one! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 13, 2024

Dealership Rating

Employee Rating

Shelley was confused about the oil type and didn't resolve the issue. So I called Ferman Ford and they did the oil change without any issues. resolve the issue. So I called Ferman Ford and they did the oil change without any issues. More

by TDEIN0723

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

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Sep 21, 2024 -

Walker Ford responded

Hi, we are so disappointed to learn of this situation you have described. Please give us a call at (727) 535-3673 and we will do our best to make this better. We hope to hear from you soon.

August 23, 2024

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Employee Rating

Walker Ford is my go to for servicing my 2018 F150 diesel. Shelly and her mobile service team are the best! diesel. Shelly and her mobile service team are the best! More

by smitty9006

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Steve McHenry

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Sep 21, 2024 -

Walker Ford responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! Safe travels!

August 03, 2024

Dealership Rating

Employee Rating

Everything went like clockwork. Very satisfied with the service and everyone involved, they are a very professional group. Very satisfied with the service and everyone involved, they are a very professional group. More

by RAJMVW

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Anthony Anderson

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Aug 05, 2024 -

Walker Ford responded

Thank you for your kind words! We're thrilled to hear everything went smoothly and you are satisfied with our service.

August 03, 2024

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Employee Rating

Staff was very helpful and accommodating. All service was prompt and tech Jacob was polite All service was prompt and tech Jacob was polite More

by TERECHMJ

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 05, 2024 -

Walker Ford responded

Thank you for your kind words about our team! We're glad to know you had a prompt and polite service experience.

July 20, 2024

Dealership Rating

Employee Rating

Incompetent customer service, needed to provide my VIN # 3 times, hopefully my vehicle in database now. 3 times, hopefully my vehicle in database now. More

by A

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Ryan Holcomb, Mike Murray

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July 09, 2024

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Employee Rating

The service was great I will recommend Walker Ford to anyone looking for a vehicle. anyone looking for a vehicle. More

by walker ford

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Anthony Anderson

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Jul 10, 2024 -

Walker Ford responded

Thank you for the wonderful review and for recommending Walker Ford. We're so glad you had a great experience with us!

May 14, 2024

Dealership Rating

Employee Rating

Very nice and quickly returned the vehicle all serviced and cleaned. The valet is a valuable service to our company and we will continue to use their service. The valet was friendly, courteous and profes and cleaned. The valet is a valuable service to our company and we will continue to use their service. The valet was friendly, courteous and professional. More

by LAUREL.LEMOS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Anthony Anderson

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May 15, 2024 -

Walker Ford responded

We're thrilled to hear that your recent service experience was excellent and that your vehicle was returned to you quickly, serviced, and cleaned. We appreciate you mentioning the value of our valet service – it's our pleasure to offer this convenience to our customers.

May 09, 2024

Dealership Rating

Employee Rating

Everyone is very helpful. The valet is a huge plus and makes getting service more accessible and convenient. The valet is a huge plus and makes getting service more accessible and convenient. More

by LISAJD64

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Anthony Anderson

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May 15, 2024 -

Walker Ford responded

Thank you for taking the time to leave us a review! We're committed to providing exceptional service at every visit. Please don't hesitate to schedule your next appointment online or give us a call!

Dealership Inventory (341 Vehicles)

2021 Ford Escape | used

$25,988

2021 Ford Escape

used

Star White exterior

Automatic

All-wheel Drive

$25,988

View Vehicle Details

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2024 Ford F-150 | new

$48,488

2024 Ford F-150

new

Avalanche exterior

Automatic

Four-wheel Drive

$48,488

View Vehicle Details

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2023 Ford Explorer | new

$42,030

2023 Ford Explorer

new

Blue Metallic exterior

Automatic

Rear-wheel Drive

$42,030

View Vehicle Details

View Details

2024 Ford F-150 | new

$39,736

2024 Ford F-150

new

Oxford White exterior

Automatic

Rear-wheel Drive

$39,736

View Vehicle Details

View Details

2025 Ford Explorer | new

$58,811

2025 Ford Explorer

new

Blue exterior

Automatic

Four-wheel Drive

$58,811

View Vehicle Details

View Details

2024 Ford F-250 | new

$47,514

2024 Ford F-250

new

Oxford White exterior

Automatic

Rear-wheel Drive

$47,514

View Vehicle Details

View Details

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Shelley Ritter

CX Remote Experience Coordinator

Walker Ford

51 Reviews of Shelley Ritter

Dealership Inventory (341 Vehicles)

Had a great experience?Spread the word.

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