Shelby Wiley

Everything was great! Awesome service and very friendly people. Would highly recommend. Very helpful and such Awesome service and very friendly people. Would highly recommend. Very helpful and such More

by daveharry91 Verified Customer Verified Customer

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They have reliable service for a variety of vehicle makes and models, and their service plans are excellent. Their staff are friendly, helpful, and always know what you, and they themselves, are talking abou and models, and their service plans are excellent. Their staff are friendly, helpful, and always know what you, and they themselves, are talking about. Among various people at this dealership, across 22 years of my custom, I have never met one who I have a complaint of any kind about. I also like that they don't press upsells of anything, More

by anuchtal Verified Customer Verified Customer

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Was fine they worked to get things corrected. Would bring my ford back . Good luck Would bring my ford back . Good luck More

by tracer2u Verified Customer Verified Customer

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I love the Klaben Team. They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 11 years now. High They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 11 years now. Highly recommended More

by fairyrain826 Verified Customer Verified Customer

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Love the service and highly recommend it! It saves so much time and is a treat not to have to wait in a dealership or garage. It saves so much time and is a treat not to have to wait in a dealership or garage. More

by LIGHTERRI Verified Customer Verified Customer

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Kim Wolfram is a dedicated customer service advocate. When bringing a vehicle for service she makes the process quick and easy. Keeps you in the loop at all phases of service process! Thank you! When bringing a vehicle for service she makes the process quick and easy. Keeps you in the loop at all phases of service process! Thank you! More

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I recently had the pleasure of working with Service Advisor Shelby Wiley at Klaben Ford Service Center, and I couldn’t be more satisfied with the customer service I received. When I first spoke with Sh Advisor Shelby Wiley at Klaben Ford Service Center, and I couldn’t be more satisfied with the customer service I received. When I first spoke with Shelby over the phone and explained my concerns with my truck, Shelby demonstrated an impressive depth of knowledge about my vehicle’s current issues. From the moment I entered the service garage, Shelby showed a great deal of professionalism. She approached me, introduced herself, and began to check my vehicle in. Shelby explained everything in detail, making sure I understood the necessary process of the warranty repair. I also explained my issue with another local dealership, and Shelby never spoke ill of them. She stayed professional. What stood out the most was her commitment to keeping me updated throughout the entire repair process. I greatly appreciated her constant communication, which helped alleviate any concerns I had. Shelby was not only professional but also incredibly friendly, making the experience much easier. Unfortunately, I did not meet the Service Technician Tyler. I will say that my vehicle had almost 200 more miles than when I dropped it off. That clearly tells me that Tyler took the time to investigate my concerns. He also gave, in great detail, his findings and any repairs he completed. Tyler the truck is running GREAT!!! Thank you! If you’re looking for a knowledgeable and attentive service advisor, I highly recommend Shelby Wiley. Thank you, Shelby and Tyler, for your exceptional service! I would be remiss if I did not mention Anthony. Anthony assisted me when I picked my vehicle up. Anthony was extremely friendly and helpful. More

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Klaben is a Top Notch Dealership. The service department is by far the best I've ever worked with. Mike, Shelby, Shelby and the whole crew is very professional and courteous. Thank Yo The service department is by far the best I've ever worked with. Mike, Shelby, Shelby and the whole crew is very professional and courteous. Thank You! More

by JERRY.SCHNEIDER12 Verified Customer Verified Customer

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I love the Klaben Team. They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 11+ years now. Hig They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 11+ years now. Highly recommended More

by fairyrain826 Verified Customer Verified Customer

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Shelby Wiley is always such a pleasure to work with. Very friendly, informative, and super helpful Very friendly, informative, and super helpful More

by tanyamiller50 Verified Customer Verified Customer

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