Shelby Bishop
Shelby Bishop at Greenway Kia East
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Shelby Bishop

service advisor

Greenway Kia East

8701 E Colonial Dr
Orlando, FL 32817

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4.5
195 Reviews
4.5

195 Reviews

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195 Reviews of Shelby Bishop

January 04, 2025

Dealership Rating
Employee Rating

They no work good every time I need fixing something he never fixing on time and take to much time More

by neyvidal1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 04, 2025

Greenway Kia East responded

We take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.

January 04, 2025

Dealership Rating
Employee Rating

Shelby is very helpful, nice and polite also courteous. Waiting time about 2 hours for oil change and tire rotation More

by kiemflor72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 03, 2025

Dealership Rating
Employee Rating

I bought a 2025 Kia Sportage hybrid in November 30, 2024. Two weeks later, it gave an error when starting the car; there was no communication between the electrical system, and the car did nothing. I had to More

by JOSEJOTERO86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mathew Westberg

Jan 04, 2025

Greenway Kia East responded

Jose - We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly and we will do our best to address the issue.

December 28, 2024

Dealership Rating
Employee Rating

Gina and her team are amazing. Everytime the service is outstanding. The service department is the only reason I still buy Kia More

by dana.tewata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gina Carpio, Carlos Alejo

Dec 30, 2024

Greenway Kia East responded

We're delighted to hear that Gina and the team at Greenway Kia East continue to provide you with outstanding service! It's wonderful knowing our service department keeps bringing you back. Thank you for your loyalty!

December 27, 2024

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The service was excellent and will definitely return. Everyone attended to the servicing of my vehicle with great professionalism. More

by W2JOHN76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2024

Greenway Kia East responded

We're delighted to hear that you had an excellent experience with our team at Greenway Kia East! Thank you for your kind words, and we look forward to welcoming you back in the future.

December 27, 2024

Dealership Rating
Employee Rating

Always helpful and responsive to any issues. My car salesman has gone out of his way to help me with any needs. More

by bostonjonmalone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam

Dec 30, 2024

Greenway Kia East responded

We're delighted to hear that our team at Greenway Kia East has been helpful and responsive to your needs. It's great knowing your car salesman went above and beyond for you! Thanks for sharing this feedback with us.

December 20, 2024

Dealership Rating
Employee Rating

Shelby was nice and straightforward. Getting car serviced was a pleasant experience here. I will use them again. More

by Na
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 20, 2024

Greenway Kia East responded

We're glad to hear that Shelby made your service experience pleasant at Greenway Kia East. Thank you for choosing us, and we look forward to assisting you again in the future!

December 18, 2024

Dealership Rating
Employee Rating

All staff members and sales representatives and managers treated me with great respect and admiration. They help me with all the functionality of the vehicle and setting with the app. Highly recommend this More

by jluvm2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2024

Greenway Kia East responded

We're delighted to hear that our team at Greenway Kia East provided you with respectful and helpful service. Thank you for recommending us, and we're here if you need any further assistance!

December 18, 2024

Dealership Rating
Employee Rating

Shelby was great. I know it is salesman job to offer you a new car but when I might only have money for a new car to me I don’t want to be bothered. Thanks. More

by BLACKJACSPARROW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2024

Greenway Kia East responded

Thank you for sharing your feedback. We apologize for not meeting your expectations.

December 18, 2024

Dealership Rating
Employee Rating

Very caring and genuinely interested in the needs of their customers. Pleasant and respectful staff. The dealership is clean and well maintained. Always a pleasure whenever I have to visit the dealershi More

by PENGPANLONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2024

Greenway Kia East responded

Thank you for sharing your positive experience with us at Greenway Kia East! We're delighted to hear that our team and facilities met your expectations. We look forward to welcoming you back in the future!

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