Shannon Gonzalez
Shannon Gonzalez at Tower Honda of Longview

Shannon Gonzalez

Service Advisor

Tower Honda of Longview

600 E Loop 281
Longview, TX 75605

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4.8
403 Reviews
4.8

403 Reviews

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403 Reviews of Shannon Gonzalez

October 17, 2025

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Employee Rating

Shannon is always professional and very helpful, she greats you with a smile and a nice greeting. More

by a.crist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 12, 2025

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Quick, easy, good communication. Had the vehicle in and out in just a couple of hours. More

by TLAPIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 10, 2025

Dealership Rating
Employee Rating

Thank you for helping me! Having a dead battery at a very busy time is no fun. More

by BDADDYHOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 03, 2025

Dealership Rating
Employee Rating

I was scheduled to come in for a recall on my 24 Honda CR-V. Appointment and customer service was great and I was in and out. More

by arichardson200980
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

October 03, 2025

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Employee Rating

Checking in for service was slow and confused - it was like no one knew what they were supposed to be doing. I'd made an appointment for routine service, but it was like they had no idea why I was there. More

by spitorakjones
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

October 02, 2025

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Employee Rating

Very kind helpful and just wonderful with the customers she tells you what you need on your next visit all around great human being More

by vesha
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Recommend Dealer
Yes

October 02, 2025

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I have received great service so far! Shannon was accommodating and answered all my questions! More

by dmanley33
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Recommend Dealer
Yes

September 29, 2025

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Employee Rating

This is one of the best places I've used for great professional service. They are friendly, knowledgeable, and courteous! I could get my oil changed at an less expensive place, but the service I get j More

by BABYWRITT
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Carson

September 25, 2025

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Employee Rating

Had an unexpected issue that was resolved quickly, and the team was very communicative, as usual. More

by SHAGENBUCHER
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 16, 2025

Dealership Rating
Employee Rating

The service department is awesome! Mr. Gary is very professional, and has an inviting attitude. More

by dlcrawford81
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Carson

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