Shannon Gonzalez
Shannon Gonzalez at Tower Honda of Longview

Shannon Gonzalez

Service Advisor

Tower Honda of Longview

600 E Loop 281
Longview, TX 75605

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4.8
381 Reviews
4.8

381 Reviews

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381 Reviews of Shannon Gonzalez

July 25, 2025

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Employee Rating

All the people was friendly and polite and would go out of their way to help you More

by john972
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pirom Pruski, Gary Carson , Brian Vermillion

July 23, 2025

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Shannon has always been professional, treated me with kindness and has been honesty which I appreciate. Tower Honda has always treated me well over the years. I am a widow and it is comforting to me th More

by DCSMURF
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 19, 2025

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Employee Rating

Excellent intake At appointed time talked to Gary and palom about any other issues with Pilot 45 min later a clean car and itemized service list summary given couldn't have been better Thanks. Sign More

by jenvaluck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 17, 2025

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Shannon was great very knowledgeable and answered all my questions would recommend this service department to all my family and friends! More

by james.cartwright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Carson

July 11, 2025

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Employee Rating

The team was great answered all questions. Very professional. Took care of everything my advisor was awesome!! More

by james.cartwright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Carson, Matthew Valentine

July 11, 2025

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Employee Rating

Excellent service. My car was ready earlier than promised! Fair price for maintenance. Car has almost 124k miles and runs like it's still brand new More

by sherill
Recommend Dealer
Yes

Other Employees Tagged: Shannon Gonzalez

July 07, 2025

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Employee Rating

Shannon provided great communication for all my service needs. I appreciate EVERYONE at Tower Honda and as always the Techs perform excellent services on my for city use 2010 Pilot I hope to keep running f More

by MelBurns
Recommend Dealer
Yes

Other Employees Tagged: Shannon Gonzalez

July 07, 2025

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Employee Rating

Everyone is always so helpful and are able to answer any questions that I may have. More

by shikisha.hundley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pirom Pruski, Gary Carson

July 06, 2025

Dealership Rating
Employee Rating

Service department was very helpful with working me into their schedule in a short notice More

by nate31859
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Carson

July 02, 2025

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Employee Rating

Shannon is the best! She always takes of me when I need service. I have purchased several vehicles from Tower Honda and having the same person in the service department More

by kglinthicum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Walker

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