Shane Lough
Shane Lough at Bozard Ford Lincoln

Shane Lough | Page 2

Financial Services Manager

Bozard Ford Lincoln

540 Outlet Mall Blvd
St. Augustine, FL 32084

5.0
141 Reviews
5.0

141 Reviews

Write a Review

141 Reviews of Shane Lough

April 27, 2026

Dealership Rating
Employee Rating

I leased a F150 Lightning , everything went well until I had questions after the purchase they followed up from the service side & the sales side I responded too both service never replied back and sales re More

by jjbm30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Brett Himes

Apr 28, 2026

Bozard Ford Lincoln responded

We’re very sorry your experience did not go as expected. It is clear that communication from both sales and service after the sale was not where it should have been, and we apologize for that. We would appreciate the opportunity to better understand what happened and address any questions or concerns you may still have. Please reach out to our Fixed Operations Director, Matt Norris, at mnorris@bozard.com so we can work toward a resolution.

April 20, 2026

Dealership Rating
Employee Rating

Philip was very easy to work with. He was knowledgeable about the vehicle and didn't try to oversell me. More

by hapharrison60
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Philip Morshead

Apr 20, 2026

Bozard Ford Lincoln responded

We’re delighted Philip provided an easy and knowledgeable experience with your Lincoln. Thank you for the five-star review and for choosing us. Please let us know if you have any questions or need assistance in the future.

April 20, 2026

Dealership Rating
Employee Rating

Best experience buying a car my husband and I ever had. No hard sell or trying to push unwanted warranties More

by stoutsjewell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Andersen

Apr 20, 2026

Bozard Ford Lincoln responded

We’re delighted that you and your husband found the purchase process relaxed and pressure-free. Thank you for purchasing your new Ford Ranger with us. Enjoy every moment behind the wheel.

April 18, 2026

Dealership Rating
Employee Rating

Pleasant visit, everyone was helpful and courteous. My wife and I greatly appreciated Ford's approach without all the pressure. Tyler was a great example!!! More

by donnrobinstough
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Dotson

Apr 18, 2026

Bozard Ford Lincoln responded

It’s wonderful to hear that your visit was pleasant and our team was both helpful and courteous. We’re glad our low-pressure approach resonated, and Tyler exemplified that service standard. Congratulations on your new Ford and enjoy the journey ahead.

April 17, 2026

Dealership Rating
Employee Rating

Incredibly nice and helpful employees. Great selection and prices. Spacious and clean dealership space. Will be back. More

by Arcmn4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gregg Steinberg

Apr 17, 2026

Bozard Ford Lincoln responded

Thank you for sharing how our friendly and helpful staff enhanced your experience and guided you to the perfect Ford Expedition Max. It’s wonderful to hear that our selection, pricing, and showroom cleanliness met your expectations. We look forward to welcoming you back soon.

April 01, 2026

Dealership Rating
Employee Rating

Excellent customer service from initial greeting at the dealership to the time I picked up the truck. Very informative with all information on each truck that I looked at and stayed engaged with all the qu More

by Magnoliadawn068
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Spencer Santiago

Apr 01, 2026

Bozard Ford Lincoln responded

We appreciate your five-star feedback. It’s great to hear that Spencer’s clear updates on your new Ford F-150 and his attentive answers made everything smooth. Knowing we eased what can be a stressful process means a lot to us.

March 20, 2026

Dealership Rating
Employee Rating

My husband and I had a wonderful experience with the purchase of our car. Our sales advisor Mikey Thane was very knowledgeable, professional and patient. We never felt pressured and he accommodated us i More

by maria.castelli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mikey Thane

Mar 20, 2026

Bozard Ford Lincoln responded

We’re delighted Mikey’s expertise and patience made purchasing your Ford Escape Hybrid smooth. It’s great to know you felt no pressure at any step of the process. Thank you for recommending us to friends and family.

March 16, 2026

Dealership Rating
Employee Rating

The experience was great. No hassle, no games—everything was upfront and honest from the start. More

by Anthony Marra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Philip Morshead

Mar 16, 2026

Bozard Ford Lincoln responded

We’re delighted the Ford Maverick purchase was smooth and transparent from start to finish. Congratulations on your new vehicle and enjoy every mile.

March 06, 2026

Dealership Rating
Employee Rating

Mikey Thane is an outstanding sales professional. He was very patient, thorough and took all the time needed to ensure we chose the right vehicle for our needs. Mikey consistently went above and beyo More

by LondonGirl01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Larry Travis Jr, Mikey Thane

Mar 06, 2026

Bozard Ford Lincoln responded

How wonderful to hear Mikey’s patient guidance and clear communication made choosing your Ford F-150 a smooth experience. Congratulations on your new truck, and thank you for trusting our team. We look forward to supporting you on future visits.

March 06, 2026

Dealership Rating
Employee Rating

Steve Utley and Mikey Thane were great to deal with. They made the transaction so smooth & easy. Both were knowledgeable and shared features of the vehicles we looked at. If you are looking for a new More

by LindseyL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Reinard, Mikey Thane , Steven Utley

Mar 06, 2026

Bozard Ford Lincoln responded

We’re glad Mikey’s expertise and feature explanations helped you find the right Ford Bronco. Thank you for recommending our team for such a smooth buying experience. We look forward to assisting you again in the future.

2
...

Dealership Inventory (1420 Vehicles)

new 2026 Ford Bronco car, priced at $58,006
2026 Ford Bronco
new
Avalanche Gray exterior
Automatic
Four-wheel Drive
new 2025 Ford F-150 car, priced at $98,725
2025 Ford F-150
new
Iconic Silver Metallic exterior
Automatic
Four-wheel Drive
used 2022 Kia Sorento car, priced at $23,725
2022 Kia Sorento
used
Glacial White Pearl exterior
Automatic
Front-wheel Drive
new 2026 Ford Maverick car, priced at $33,958
2026 Ford Maverick
new
Oxford White exterior
Automatic
All-wheel Drive
new 2026 Ford Bronco Sport car, priced at $39,505
2026 Ford Bronco Sport
new
Azure Gray Metallic Tri-Coat exterior
Automatic
Four-wheel Drive
new 2026 Ford Transit-250 car, priced at $49,032
2026 Ford Transit-250
new
Oxford White exterior
Automatic
Rear-wheel Drive