Shane Lough
Shane Lough at Bozard Ford Lincoln

Shane Lough

Financial Services Manager

Bozard Ford Lincoln

540 Outlet Mall Blvd
St. Augustine, FL 32084

5.0
140 Reviews
5.0

140 Reviews

Write a Review

140 Reviews of Shane Lough

June 01, 2026

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Employee Rating

This team was simply amazing from stepping to the parking lot, to test driving, to purchasing what we wanted ... simply put, AWESOME! More

by stefanieflemmens
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Recommend Dealer
Yes

Other Employees Tagged: Dave Stalvey, Carter Eldridge , Ryan

Jun 05, 2026

Bozard Ford Lincoln responded

Stefanie, thank you for sharing your experience with us! We're happy to hear it went well working with Dave, Shane, and our team, and truly appreciate your feedback.

Jun 01, 2026

stefanieflemmens responded

Thank you team - you have all been phenomenal!

May 29, 2026

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Great selection, Awesome Team, Convenient Location, Carter was our top notch salesman and made it an enjoyable experience for both of our purchases. He showed us all of our options and helped navigate More

by dennyflemmens
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Recommend Dealer
Yes

Other Employees Tagged: Carter Eldridge

May 30, 2026

Bozard Ford Lincoln responded

It’s wonderful to hear that Carter provided outstanding support during your purchase of two new Ford Rangers. We’re glad our selection and location made the process smooth and that he checked in afterward to answer your questions. Thank you for choosing us, and we look forward to assisting you again.

May 29, 2026

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Steve and Bozard Ford made our car buying experience so easy! Everyone that helped us were so nice. More

by l.mcglocklin
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Recommend Dealer
Yes

Other Employees Tagged: Tom Reinard , Steve Utley

May 30, 2026

Bozard Ford Lincoln responded

It’s wonderful to hear that purchasing your new Ford Explorer was effortless and that our team was so welcoming. Thank you for choosing us for your Explorer. We hope you enjoy every mile ahead.

May 21, 2026

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Jeremy and Brett were very attentive and easy to work with. They went above and beyond to make the buying experience easy and pleasant. More

by jeremybhan
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Recommend Dealer
Yes

Other Employees Tagged: Brett Himes , Jeremy Criscione

May 21, 2026

Bozard Ford Lincoln responded

We appreciate you sharing your experience with Brett’s attentive service. It’s great to know he helped make your new Ford Bronco purchase so pleasant. Thank you for choosing us and we look forward to seeing you again.

May 19, 2026

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This dealership was one of the best experiences my wife and have had in the recent years. Staff was great all the way around and so much inventory to choose from! More

by Chris
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Recommend Dealer
Yes

Other Employees Tagged: Mikey Thane

May 19, 2026

Bozard Ford Lincoln responded

It’s fantastic to hear that you and your wife enjoyed such a positive visit. We’re glad our attentive staff and wide selection led you to the ideal new Ford F-150. We look forward to serving you again.

May 14, 2026

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Awesome staff and very easy to work with. They dealt me a fare and honest hand on my new truck and I will be a returning customer! Spencer was very communicative with me through out the whol More

by Wsmith8893
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Recommend Dealer
Yes
May 14, 2026

Bozard Ford Lincoln responded

Delighted to hear that Spencer kept you informed and that our team provided a straightforward experience. Enjoy your Ford F-250, and we look forward to working with you again.

May 14, 2026

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John Long and the Bozard team were very helpful and made my truck buying experience smooth and easy. I look forward to more great services from Bozard Ford. More

by richbsd
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: John Long

May 14, 2026

Bozard Ford Lincoln responded

Thank you for sharing your positive experience with your Ford F-150 purchase. We’re pleased to hear the process was smooth and easy. We look forward to helping you again in the future.

May 07, 2026

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Bozard Ford is great place to buy vehicle as for me and my family, Tom Reinard Bozard Ford New vehicle sales director, Shane Lough Financial Services Manage & Michael Stephens Internet Sales Manager, are More

by BIZZOZZA
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Recommend Dealer
Yes

Other Employees Tagged: Tom Reinard, Michael Stephens

May 07, 2026

Bozard Ford Lincoln responded

We’re so glad Tom, Shane, and Michael made you feel part of the family during your purchase of the new Ford F-350 Lariat Super Duty. Congratulations on your 2026 F-350. Please let us know how we can assist with your brother’s deal, as we’re honored to help your friends and family.

May 02, 2026

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I would like to thank Tom Reinard Bozard Ford New vehicle sales director, Shane Lough Financial Services Manager & Michael Stephens Internet Sales Manager, for making this deal happen for me on my new 2026 F More

by BIZZOZZA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Reinard, Michael Stephens

May 03, 2026

Bozard Ford Lincoln responded

Thank you for choosing us again for your third new 2026 Ford F-350 Lariat FX4 Super Duty. Tom, Shane and Michael are thrilled to have you and your family on board since October of last year. We look forward to assisting you again in the future.

April 27, 2026

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I leased a F150 Lightning , everything went well until I had questions after the purchase they followed up from the service side & the sales side I responded too both service never replied back and sales re More

by jjbm30
Sales Price Transparency
Purchase Time
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Recommend Dealer
No

Other Employees Tagged: Brett Himes

Apr 28, 2026

Bozard Ford Lincoln responded

We’re very sorry your experience did not go as expected. It is clear that communication from both sales and service after the sale was not where it should have been, and we apologize for that. We would appreciate the opportunity to better understand what happened and address any questions or concerns you may still have. Please reach out to our Fixed Operations Director, Matt Norris, at mnorris@bozard.com so we can work toward a resolution.

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