Shane Hoffman

Horrible service. Had an appointment for LOF, tire rotation and check engine light. Did not have any communication, I had to call next day to find out vehicle had not Had an appointment for LOF, tire rotation and check engine light. Did not have any communication, I had to call next day to find out vehicle had not yet even been assigned to a Technician. Did not get our vehicle back for two days from drop off and engine light is still on. More

by Mfrost1 Verified Customer Verified Customer

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Everyone was courteous, work was performed well as usual. Been a great experience each time I’ve been there. Been a great experience each time I’ve been there. More

by emerickgreg Verified Customer Verified Customer

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Great customer service, fast. Shuttle driver John is a delight to talk to. Lovely experience Shuttle driver John is a delight to talk to. Lovely experience More

by malshaffer Verified Customer Verified Customer

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Service folks at DeHaven are awesome. Malcolm did a house call on a Saturday after he was off - I had to have my vehicle towed which he arranged that same day. We don't see that very of Malcolm did a house call on a Saturday after he was off - I had to have my vehicle towed which he arranged that same day. We don't see that very often and hope he is rewarded for the excellent service. Shirley Reed has been my service technician for many years and is always helpful with getting the problem fixed and on my way. More

by ron.norton Verified Customer Verified Customer

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Experience was great. Service team took care of my needs and advise me on parts needed. Again great experience. Service team took care of my needs and advise me on parts needed. Again great experience. More

by coreyfreeman04 Verified Customer Verified Customer

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Oil change and tire rotation. Courteous staff on time and complete as expected. Great Jo ! Courteous staff on time and complete as expected. Great Jo ! More

by normangouldjr Verified Customer Verified Customer

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I had an appointment to have my oil changed, and it went okay. I am curious to know if there are notes placed on customers' accounts. okay. I am curious to know if there are notes placed on customers' accounts. More

by zanzy Verified Customer Verified Customer

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Shane did an excellent and professional job during our visit for an oil change & tire rotation. visit for an oil change & tire rotation. More

by SHADOW4131 Verified Customer Verified Customer

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The service was done and Shane was a great service rep. It was a pleasure working with him. It is always nice to work with people who are helpful. It was a pleasure working with him. It is always nice to work with people who are helpful. More

by Ron-FW Verified Customer Verified Customer

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Took longer than I anticipated but the waiting room is comfortable. They did some recall work that I had been waiting on for 2 years so that was appreciated. comfortable. They did some recall work that I had been waiting on for 2 years so that was appreciated. More

by laura_parker7505 Verified Customer Verified Customer

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