Shalymov Isaac
Shalymov Isaac at Regal Acura

Shalymov Isaac

Service Advisor

Regal Acura

2615 Lakeland Hills Blvd
Lakeland, FL 33805

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4.6
37 Reviews
4.6

37 Reviews

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37 Reviews of Shalymov Isaac

June 20, 2025

Dealership Rating
Employee Rating

Shalymov provided great customer service. He kept me informed throughout the day while my car was being serviced, which made the experience smooth and stress-free. I appreciate his communicat More

by JM
Recommend Dealer
Yes

Other Employees Tagged: Ellie- she was very sweet

Jun 21, 2025

Regal Acura responded

JM, we're delighted to hear that Shalymov's communication and professionalism made your experience at Regal Acura seamless and hassle-free. Thank you for sharing this positive feedback!

June 11, 2025

Dealership Rating
Employee Rating

Great service and staff We appreciate the extras Michael Hall was very helpful. Thanks. We will be back!! More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2025

Regal Acura responded

Linda, thank you for the kind words! We're delighted to hear that Michael and our Regal Acura team provided great service. We look forward to welcoming you back in the future!

June 07, 2025

Dealership Rating
Employee Rating

Shalymov is very attentive and took care of my car right away. He is very helpful in giving info regarding what needs to be done with my car in the near future. Thank you! More

by AngieBach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2025

Regal Acura responded

Thank you for sharing your positive experience with us at Regal Honda! We're delighted to hear that our team provided friendly and professional service, keeping you informed throughout the process.

June 04, 2025

Dealership Rating
Employee Rating

My advisor kept me informed of the status and set realistic expectations. It made me feel that he went above and beyond! More

by MJTUCZ0711
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jun 04, 2025

Regal Acura responded

Thank you!

May 29, 2025

Dealership Rating
Employee Rating

The representative helping us was wonderful however, the dealership has been issues since day one. We drive over 45 minutes each way every time we take the car to get serviced and it’s always an issue or mi More

by Rebecca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 30, 2025

Regal Acura responded

Rebecca, I'm sorry to hear about the challenges you've faced with our dealership. We strive for a seamless experience and it's clear we've fallen short here. If you're open to discussing this further, please reach out so we can address your concerns directly. Thank you, Johnny Mullins - Service Manager - (863) 356-4439

May 16, 2025

Dealership Rating
Employee Rating

Service was great although I do have a concern as to if the fluids were topped off with the oil change. This was a free oil change due to the extended warranty and when I came home I had to fill the washer More

by KIMSLIEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2025

Regal Acura responded

Thank you for taking the time to share your concerns. If you wish to discuss your experience further, please reach out to me. Thank you, Johnny Mullins - Service Manager - (863) 356-4439

March 29, 2025

Dealership Rating
Employee Rating

Same great service as I’ve always received at Acura in Lakeland Thank you again More

by Gunilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ray Taylor

Mar 31, 2025

Regal Acura responded

Thank you for being a Regal Acura customer! We look forward to seeing you at your next visit!

March 29, 2025

Dealership Rating
Employee Rating

Same great service as I always receive at the Acura in Lakeland Thank you again More

by Gunilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ray Taylor

Mar 31, 2025

Regal Acura responded

We're grateful for your continued support of the Regal Acura team! Thanks so much for your business and we'll see you next time!

March 15, 2025

Dealership Rating
Employee Rating

Good experienced technicians and solving problems quickly. Highly recommended and will go back for any other service needs. More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ray Taylor, Chrissy Hartman, Rob Young , Cris Aviso, Megan Barnes, Jared Plummer, Jeff Soloj

Mar 17, 2025

Regal Acura responded

Thank you!

February 26, 2025

Dealership Rating
Employee Rating

No good service no communication the customer the no back the dealer no good. Custome More

by lymariebonilla7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ray Taylor, Chrissy Hartman, Rob Young , Megan Barnes

Mar 03, 2025

Regal Acura responded

We welcome the opportunity to resolve these concerns and regain your confidence in us and hope you will reach out when you have the chance. Thank you, Chrissy Hartman - Service Lane Manager - 8635773208

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