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Rob Young

Overview Reviews (63) Inventory (129)

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Rob Young

Service Advisor

Regal Acura

2615 Lakeland Hills Blvd
Lakeland, FL 33805

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4.6

63 Reviews

Overview Reviews (63) Inventory (129)

4.6

63 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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63 Reviews of Rob Young

April 30, 2026

Dealership Rating

Employee Rating

Been a customer since 2012 not many negative visits so I’m satisfied with Regal Acura I’m satisfied with Regal Acura More

by adowningsouthward

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ray Taylor, Chrissy Hartman, Shalymov Isaac

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May 01, 2026 -

Regal Acura responded

Thank you for choosing us! We'll see you next time. Safe travels! - The Regal Acura Team

February 05, 2026

Dealership Rating

Employee Rating

They were very helpful and kept me up to date. On the progress of the work being done. On the progress of the work being done. More

by lfkpsu1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Rob Young

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Feb 05, 2026 -

Regal Acura responded

It’s great to hear our updates helped keep your Acura MDX service on track. We appreciate the five-star rating and the chance to assist you. We look forward to serving you again.

February 05, 2026

Dealership Rating

Employee Rating

I receive great customer service. The appointment and wait time work out very well for me. The appointment and wait time work out very well for me. More

by MAURNLS

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 05, 2026 -

Regal Acura responded

It’s great to hear you received excellent service for your Acura ILX. We’re glad the appointment scheduling and wait time worked so well. We look forward to assisting you on your next visit.

January 30, 2026

Dealership Rating

Employee Rating

Rob was amazing Excellent service, would definitely go back Rob was on top of everything back Rob was on top of everything More

by Lisa.olsen66

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Rob Young

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Jan 30, 2026 -

Regal Acura responded

Thanks for sharing about your experience with Regal Acura. We appreciate your business and hope to see you again soon! Johnny Mullins - Service Manager - 863-356-4439

January 22, 2026

Dealership Rating

Employee Rating

We bought our Acura new from Troy Carter in 2015 and we have had all the service and oil changes done at this dealership. We have worked with Chrissy Hartman for almost all the time and she is always so ve have had all the service and oil changes done at this dealership. We have worked with Chrissy Hartman for almost all the time and she is always so very nice and she is a great asset to Regal Dealership. More

by AHINES9

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chrissy Hartman

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Jan 22, 2026 -

Regal Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Regal Acura. We look forward to having you as one of our valued customers for many more years to come! Johnny Mullins - Service Manager - 863-356-4439

January 21, 2026

Dealership Rating

Employee Rating

Happy greeting when pulled in and very personal. Waiting room nice and quiet and a tv to watch Waiting room nice and quiet and a tv to watch More

by BNEMMONDS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 21, 2026 -

Regal Acura responded

Thank you for choosing Regal Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Johnny Mullins - Service Manager - 863-356-4439

January 20, 2026

Dealership Rating

Employee Rating

Top tier Service Advisor and appointed Service Technician, all problems diagnosed and cost estimates given for Service requirement protocols!! Technician, all problems diagnosed and cost estimates given for Service requirement protocols!! More

by mikeyt54

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 20, 2026 -

Regal Acura responded

We love to hear this, Mikey! Thank you for choosing Regal Acura and for sharing your feedback with us. We look forward to seeing you next time!

December 31, 2025

Dealership Rating

Employee Rating

Fast service department, prices are in line for dealer Will be back again for next service Will be back again for next service More

by GCCARRJR

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Rob Young

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Jan 01, 2026 -

Regal Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Regal Acura. Johnny Mullins - Service Manager - 863-356-4439

December 31, 2025

Dealership Rating

Employee Rating

Good courteous service Good courteous service. Rob explained well the items that needed service and pricing was ok Rob explained well the items that needed service and pricing was ok More

by KBAMBACH

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Rob Young

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Dec 31, 2025 -

Regal Acura responded

Thanks for sharing your thoughts about your experience with Regal Acura. We appreciate your business and hope to see you again soon! Johnny Mullins - Service Manager - 863-356-4439

November 01, 2025

Dealership Rating

Employee Rating

The staff at Regal is great! They are always helpful. Rob Young kept me informed about the status of my car. I appreciated all of his help. They are always helpful. Rob Young kept me informed about the status of my car. I appreciated all of his help. More

by DT2017

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 01, 2025 -

Regal Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Regal Acura. Johnny Mullins - Service Manager - 863-356-4439

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