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Ray Taylor

Overview Reviews (190)

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Ray Taylor

Service Advisor

Regal Acura

2615 Lakeland Hills Blvd
Lakeland, FL 33805

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4.7

190 Reviews

Overview Reviews (190)

4.7

190 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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190 Reviews of Ray Taylor

July 09, 2026

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Employee Rating

I have been bring my Type S to Shalymov since 2023 and he has been phenomenal and exceeds VIP service!!! has been phenomenal and exceeds VIP service!!! More

by CJ Williams

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Shalymov Isaac

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Jul 09, 2026 -

Regal Acura responded

CJ, thank you for your kind words! We're glad to hear that Shalymov has given your Type S the VIP treatment here at Regal Acura. Safe travels!

July 05, 2026

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Employee Rating

I have worked with Ray as my service advisor for 25 years and have always been 100% satisfied with his work! and have always been 100% satisfied with his work! More

by dwh58

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Troy Carter, Shalymov Isaac

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Jul 05, 2026 -

Regal Acura responded

Thank you for trusting Ray with your Acura MDX service for 25 years. We’re thrilled that he continues to earn your confidence. We look forward to serving you for many more years. Sean Bryant - General Sales Manager - 863-333-0536

June 27, 2026

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Only at the diagnosis stage of service on my 2014 RDX but my impression of Regal is A+ my impression of Regal is A+ More

by kmgagne

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 27, 2026 -

Regal Acura responded

We appreciate the five stars and are glad our diagnostic work on your 2014 Acura RDX made a strong impression. As we continue, please reach out if you have any questions or need further assistance. Sean Bryant - General Sales Manager - 863-333-0536

June 18, 2026

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Employee Rating

As I have already acknowledged my main reason for returning systematically to Regal was that great attention to detail they had showed me in the Past. Sadly if it wasn't for the kind efforts of Ray I returning systematically to Regal was that great attention to detail they had showed me in the Past. Sadly if it wasn't for the kind efforts of Ray I probably would have gone elsewhere where I was being greeted with better consideration for my hard earned money. Well the Jury is out when I return to finalize my Lease with them. Stay tune? More

by zbackar

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ryan Shaw, Sean Bryant , I will never do anything without the outstanding support of Brandon.

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Jun 19, 2026 -

Regal Acura responded

Thank you for taking the time to leave us review. We'll be sure to share your feedback with our crew. We appreciate your business and look forward to serving you in the future. Sean Bryant - General Sales Manager - 863-333-0536

June 13, 2026

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Always a nice experience. Ray Taylor is outstanding and always takes great care of us. Ray Taylor is outstanding and always takes great care of us. More

by Steven Howard

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ray Taylor

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Jun 13, 2026 -

Regal Acura responded

It’s wonderful to hear that Ray took great care of your Acura MDX. We appreciate your kind words and continued trust. We look forward to your next visit. Sean Bryant - General Sales Manager - 863-333-0536

June 11, 2026

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Employee Rating

Excellent service for car maintenance I've been pleased with the service at regal. I have been getting my cars serviced there for over probably 20 years. with the service at regal. I have been getting my cars serviced there for over probably 20 years. More

by MSQUEENBEE

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ray Taylor

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Jun 12, 2026 -

Regal Acura responded

Thank you for trusting the Regal Acura team with the care of your vehicles! We're truly grateful for all of your support over the past 20 years and look forward to serving you for many more!

Jun 11, 2026 -

MSQUEENBEE responded

Excellent service I enjoyed bringing my car there to be serviced. I live in Tampa and I have my car serviced in Lakeland at regal and I’ve been pleased

June 10, 2026

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Employee Rating

I appreciate all that Ray does to help me get back on the road. He makes getting my car serviced a much more pleasant experience. road. He makes getting my car serviced a much more pleasant experience. More

by LESLIEACARRILLO

Verified Customer

Service Price Transparency

Service Communication

Recommend Dealer

Yes

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Jun 10, 2026 -

Regal Acura responded

We're glad to hear Ray took such good care of you during your visit! Thanks for choosing Regal Acura and for sharing your review. See you next time!

June 03, 2026

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Ray fixed my car problem in a short amount of time. And the service was done correctly the first time. And the service was done correctly the first time. More

by barnhardtd222

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 04, 2026 -

Regal Acura responded

I'm glad to hear Ray was able to help you out quickly and efficiently! We aim for consistency and reliability with every service we provide. If there's anything more we can do to enhance your satisfaction, please reach out to me directly. Thank you, Brian Guber - Assistant Service Manager - (863) 904-2106

June 02, 2026

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Employee Rating

Always done right the first time. Full vehicle inspection and free wash offered with service. Full vehicle inspection and free wash offered with service. More

by BEELMAN

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Chrissy Hartman

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Jun 02, 2026 -

Regal Acura responded

It’s great to hear your Acura RDX service was done right the first time and that our full inspection plus wash met your expectations. Thank you for pointing out those details. We look forward to assisting with your RDX again soon. Sean Bryant - General Sales Manager - 863-333-0536

May 31, 2026

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Employee Rating

Ray provided excellent service. He was very professional and courteous. He came across as knowledgeable and friendly. He answered all of our questions. He reviewed all of our servic He was very professional and courteous. He came across as knowledgeable and friendly. He answered all of our questions. He reviewed all of our service needs with us. He went over the prices as well. He took his time and answered all of our remaining questions and concerns. I would highly recommend Ray to family and friends. More

by AWJOHNSON

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 31, 2026 -

Regal Acura responded

We appreciate you highlighting Ray’s professional and thorough approach. We’re glad he took the time to review service needs, pricing, and answer all your questions during your Acura visit. Thank you for recommending him to family and friends. Sean Bryant - General Sales Manager - 863-333-0536