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Ray Taylor
Ray Taylor at Regal Acura

Ray Taylor

Service Advisor

Regal Acura

2615 Lakeland Hills Blvd
Lakeland, FL 33805

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4.6
178 Reviews
4.6

178 Reviews

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178 Reviews of Ray Taylor

April 30, 2026

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Employee Rating

Been a customer since 2012 not many negative visits so I’m satisfied with Regal Acura More

by adowningsouthward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chrissy Hartman, Rob Young, Shalymov Isaac

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May 01, 2026

Regal Acura responded

Thank you for choosing us! We'll see you next time. Safe travels! - The Regal Acura Team

April 02, 2026

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Employee Rating

Everyone was very helpful , I came for an oil change and they took care of me right away , and they even washed my car . I really appreciated that More

by LindaPeriquito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 02, 2026

Regal Acura responded

We’re glad Ray and our team could provide a prompt oil change and give your Acura RDX a fresh wash. Thank you for taking the time to share your experience. Johnny Mullins - Service Manager - 863-356-4439

March 05, 2026

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Employee Rating

Always a great experience , Ray is the best Friendly and efficient , overall a great experience More

by Gunilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ray Taylor

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Mar 06, 2026

Regal Acura responded

Thank you for sharing your experience with your Acura RDX service. We’re glad Ray’s friendly and efficient approach made everything run smoothly. We appreciate your trust and look forward to welcoming you back. Johnny Mullins - Service Manager - 863-356-4439

February 25, 2026

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Employee Rating

Always friendly and helpful - I can always count on Ray to take great care of me. More

by sairales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 25, 2026

Regal Acura responded

Thank you for leaving us this five-star review and for your kind words about Ray from our service team at Regal Acura! We'll see you next time!

February 13, 2026

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Employee Rating

The employees and service were very good. Enjoyed interacting with the team members. Appreciated the help. More

by vg35115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Hall , I was helped by Jorge but his name does not appear. Also Emilio with the courtesy van. Both awesome

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Feb 13, 2026

Regal Acura responded

Thank you for sharing your positive experience with our team. We’re delighted to hear the Acura Integra service met your needs and that you enjoyed interacting with our staff. Please reach out when you need us again. Johnny Mullins - Service Manager - 863-356-4439

January 25, 2026

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Employee Rating

Excellent communication and customer service Ray always takes the time to explain everything and let me know what my options are More

by TINABURBICK
Recommend Dealer
Yes

Other Employees Tagged: Ray Taylor

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Jan 26, 2026

Regal Acura responded

Hi Tina! Thank you for sharing your positive feedback about Ray and our team! We appreciate your business and five-star review! -Regal Acura

January 14, 2026

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Employee Rating

Great service advisor super helpful went above and beyond the call of duty assisting me with everything and my warranty More

by kraus0168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shalymov Isaac , Debbie the driver 10 stars

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Jan 14, 2026

Regal Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Johnny Mullins - Service Manager - 863-356-4439

November 04, 2025

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I waited well past my appointment time for them to finish. I arrived 10 minutes early to insure I was there by my appointment time. I waited almost two hour for them to finish. In that time at least t More

by DLYNN724
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 04, 2025

Regal Acura responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Johnny Mullins - Service Manager - 863-356-4439

August 29, 2025

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Employee Rating

Too many sales people talking on their speaker phone trying to make deals. Very annoying. More

by dianejean21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Sep 03, 2025

Regal Acura responded

Diane, thank you for the feedback; we will make sure it gets addressed with our team so we can make improvements in this area moving forward. Please feel free to reach out directly if you have any additional questions or concerns. Respectfully, Johnny Mullins - Service Manager - 863-356-4439

July 03, 2025

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Employee Rating

Service at Regal has always been quick and reasonably priced. I have always had all automobiles served there. More

by hemarob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 03, 2025

Regal Acura responded

Hi! We're delighted to hear that your experience with Regal was smooth and convenient! Our team is always here to make things as easy as possible for you.

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