Shahat Mohamed
Shahat Mohamed at Heiser Toyota
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Shahat Mohamed

Sales Manager

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.8
776 Reviews

Dealership Experience

10 yrs, 10 mos

4.8

776 Reviews

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776 Reviews of Shahat Mohamed

November 09, 2024

Dealership Rating
Employee Rating

Alex has always treated us very well. He is reasonable and straightforward. The purchase process was fairly smooth. It would be next to have more variety on the lot. It was nice to have More

by COOKSPLACE
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Nov 11, 2024

Heiser Toyota responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

November 09, 2024

Dealership Rating
Employee Rating

Things have turned around at heiser. The service experience was top notch. Toyota Tom Lowther was my service advisor and he recommended the transmission flush with i had done. Ended ip More

by Nomie786
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roger Droukas, Tom Lowther

Nov 11, 2024

Heiser Toyota responded

Thanks for sharing about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 04, 2024

Dealership Rating
Employee Rating

Everything was smooth, everyone communicated effectively. I would go back to Heiser in the future if I purchase a new car. More

by shauntopel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Jordan Christian

Nov 04, 2024

Heiser Toyota responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

November 03, 2024

Dealership Rating
Employee Rating

I have had a very positive experience with Heiser. I would favorably recommend Heiser, as an outstanding dealership. More

by darlene.m.sailer
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Nov 04, 2024

Heiser Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

November 01, 2024

Dealership Rating
Employee Rating

I requested the car be delivered to me in Neenah and they were able to make that happen. More

by angela.freier1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Larner, Colt Grandstaff

Nov 04, 2024

Heiser Toyota responded

Thanks for your feedback on your recent visit to Heiser Toyota. It's great to hear that we were able to assist you and that you had such a positive experience. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

October 31, 2024

Dealership Rating
Employee Rating

Working with Al at Heiser Toyota is always a great experience. He’s helpful and makes the process so much easier when buying or trading in a car. He’s very passionate about his job and it shows. I alw More

by Triepel2005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Al Hussain, Jessica Phillips

Nov 01, 2024

Heiser Toyota responded

Thank you for the kind words for Al and for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Heiser Toyota are glad to have you as a customer. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

October 27, 2024

Dealership Rating
Employee Rating

Service was also amazing , overall everyone was pleasant and easy to work with . Thanks again . More

by domodavis19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 27, 2024

Heiser Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

October 27, 2024

Dealership Rating
Employee Rating

It was the smoothest process that I’ve ever experienced in my life and the staff was very ready to help and they were fast. More

by sarahcheruto95
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Amanda Millonzi

Oct 28, 2024

Heiser Toyota responded

Sarah, Thanks for your feedback on your recent visit to Heiser Toyota. It's great to hear that we were able to assist you and that you had such a positive experience. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

October 26, 2024

Dealership Rating
Employee Rating

Great work fast and Alex help me and it was fast to get my car I am happy More

by mildredm50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Alex Hall

Oct 27, 2024

Heiser Toyota responded

It's great to hear that Alex was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

October 21, 2024

Dealership Rating
Employee Rating

Not good customer service, when I came in, no one acknowledged me and kept passing me and looking at me while they were helping other customer. In the past somebody will say” good morning, I will be More

by Kareem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 24, 2024

Heiser Toyota responded

Kareem, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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