Colt Grandstaff
Colt Grandstaff at Heiser Toyota
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Colt Grandstaff

Finance Manager

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.8
441 Reviews

Dealership Experience

3 yrs, 4 mos

Industry Experience

8 yrs, 7 mos

4.8

441 Reviews

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441 Reviews of Colt Grandstaff

June 08, 2024

Dealership Rating
Employee Rating

Close mouths don’t get fed! Make sure you fully understand what you’re paying for. They really do go out of their way to try and scam you. It’s pretty sad and quite frankly ridi More

by CHEEIAVANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

June 02, 2024

Dealership Rating
Employee Rating

Everyone at Heiser was great, friendly and informative. Great deal on our new used Toyota Sienna! Thank you all so much... Al and Colt!!! More

by mariaerusso5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Al Hussain

Jun 03, 2024

Heiser Toyota responded

Hi Maria: Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Heiser Toyota! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

June 01, 2024

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Employee Rating

The staff were very polite and helpful in the whole process. Lorri was very knowledgeable. The finance staff were great in getting us a good rate. We will definitely recommend you to family and friends More

by Alicyn Keller
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 02, 2024

Heiser Toyota responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

May 31, 2024

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Employee Rating

Everyone was so nice to me. They explained what they were going to do, and the job actually took less time than I thought. More

by asharms13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2024

Heiser Toyota responded

Thank you for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 30, 2024

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Employee Rating

I recently purchased my first car from Heiser Toyota, and I couldn't be happier with the experience, thanks to the exceptional service provided by Altaf. From the moment I walked into the dealership, Altaf m More

by Dennis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Al Hussain, Jorgo Ndina

May 30, 2024

Heiser Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

May 29, 2024

Dealership Rating
Employee Rating

They are always so helpful and explain everything in advance I also appreciate how quick they are. More

by cdobs5430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Lowther

May 29, 2024

Heiser Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Heiser Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 29, 2024

Dealership Rating
Employee Rating

Everyone was a pleasure to work with, they were thorough in explaining & answering questions that we had. The only downfall was having to wait on the title which caused a delay; however, we were notified wh More

by nancyxiong22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Darrin Henry

May 29, 2024

Heiser Toyota responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

May 19, 2024

Dealership Rating
Employee Rating

I was looking for a specific 2024 Tacoma and Jordan Christian found me one that was really close. Then another became available sooner that was also similar, but with more options and Jordan gave me a More

by sas4513
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 20, 2024

Heiser Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jordan met your expectations. Thank you again for choosing Heiser Toyota, we look forward to having you as one of our valued customers for many more years to come! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

May 18, 2024

Dealership Rating
Employee Rating

The entire purchasing experience was overall quite easy Cathrine was super and Colt was the most professional finance person we've dealt with overall we are quite pleased with Heiser Toyota More

by dlpalubicki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 20, 2024

Heiser Toyota responded

We are so glad that we had the opportunity to work with you, and that we could make this a top-notch experience. We look forward to continuing to serve you in the future! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

May 18, 2024

Dealership Rating
Employee Rating

James Hicks took great care of us and made sure we had no questions or concerns before we left. More

by twiggya1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Hicks III, Shahat Mohamed

May 20, 2024

Heiser Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

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