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Tom Lowther
Tom Lowther at Heiser Toyota
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Tom Lowther

Service Advisor

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.8
216 Reviews
4.8

216 Reviews

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216 Reviews of Tom Lowther

June 13, 2024

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I have been using Heiser Toyota as the sole service provider for my 2012 RAV4. They have always done right by me and I will continue to bring car in for service and maintenance. More

by JBPONZI
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Recommend Dealer
Yes
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June 12, 2024

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Great customer service highly recommend they where out of soda but that's not what I came there for....2 thumbs up More

by NITABPO
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor, Peter Miszewski, Matt Foti, Joshua Porter, Lori Gong, Christopher Dixon, Christopher Graesing

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Jun 12, 2024

Heiser Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Heiser Toyota, we look forward to having you as a valued customer for many years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

June 12, 2024

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Great service, friendly and helpful employees. My daughter loves her new mirror on her truck. More

by debivy33
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Recommend Dealer
Yes
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Jun 12, 2024

Heiser Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

June 12, 2024

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Great Service Everytime I Go There It's Starting To Really Feel Like Home At Toyota Thanks To All You Guys. More

by briannextlevel1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Covert, Darrin Henry, Colt Grandstaff, Peter Miszewski, Joshua Porter, Xavier Lee, Shardai Flores, Steve Nowak

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Jun 12, 2024

Heiser Toyota responded

Thank you for sharing about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

June 07, 2024

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Lori was very pleasant and professional she was also apologetic for my the wait time. More

by MEEKERS71
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Peter Miszewski

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Jun 09, 2024

Heiser Toyota responded

It has been a pleasure serving you. Quality customer service is always our priority, and we're happy to hear that Lori met your expectations. Thank you for choosing Heiser Toyota; we look forward to having you as a valued customer for many years! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

June 06, 2024

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The service desk was great. Very supportive and informative. I was entirely satisfied with my visit. More

by cameronmvalk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor, Peter Miszewski, Matt Foti, Joshua Porter, Lori Gong, Christopher Dixon, Christopher Graesing

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Jun 06, 2024

Heiser Toyota responded

Cameron, Thanks for sharing about your service experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

June 03, 2024

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Thank you for making things as efficient as possible for me. Not having to do multiple visits for the services was excellent! More

by nmlee3356
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Recommend Dealer
Yes
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Jun 03, 2024

Heiser Toyota responded

Thank you for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

June 03, 2024

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Friendly, great experience purchasing my new Grand Hylander. Service department took care of me, and did a great job. More

by Lhoof
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Shahat Mohamed, Alex Hall, Joshua Porter

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Jun 03, 2024

Heiser Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 31, 2024

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Everyone was so nice to me. They explained what they were going to do, and the job actually took less time than I thought. More

by asharms13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor, Jakub Kania, Colt Grandstaff, Peter Miszewski, Matt Foti, Joshua Porter, Lori Gong, Christopher Dixon, Christopher Graesing

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Jun 02, 2024

Heiser Toyota responded

Thank you for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 31, 2024

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Employee Rating

As always, excellent service! All necessary repairs done professionally and all other possible issues and options discussed and explained. Tom was great! More

by Larsbar60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Jakub Kania

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Jun 02, 2024

Heiser Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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