Lorri Aiono-Dimoff
Lorri Aiono-Dimoff at Heiser Toyota
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Lorri Aiono-Dimoff

Sales & Leasing Consultant

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
92 Reviews
4.7

92 Reviews

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92 Reviews of Lorri Aiono-Dimoff

June 04, 2024

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Employee Rating

Dealership sales staff were very helpful and knowledgeable. We had a very quick and easy experience and love our new Sienna! We will be back in the future!! More

by bmtswim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 04, 2024

Heiser Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Congratulations on your new Sienna! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

June 01, 2024

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Employee Rating

The staff were very polite and helpful in the whole process. Lorri was very knowledgeable. The finance staff were great in getting us a good rate. We will definitely recommend you to family and friends More

by Alicyn Keller
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shahat Mohamed, Colt Grandstaff

Jun 02, 2024

Heiser Toyota responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

May 23, 2024

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Employee Rating

Very clean and professional staffs. My waiting time is short and also the waiting area is big and clean. More

by kevinbanh2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Lowther

May 29, 2024

Heiser Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 29, 2024

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Employee Rating

They kept my brand new wheel lock key that I ordered with a new set of wheels and gave me a old used beat up one. Then lied about it, told me that’s the one they use when I clearly handed the mechanic my ne More

by randy.jiles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 30, 2024

Heiser Toyota responded

We're sorry to hear about your experience, Randy, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 27, 2024

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Excellent and timely service. Wonderful customer service. I always recommend Toyota to my friends and family. More

by Folefac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 29, 2024

Heiser Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 11, 2024

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Employee Rating

I had a very pleasant experience at the dealership and would recommend it for a friend More

by njoku174
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor, Matt Foti

Apr 11, 2024

Heiser Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

April 11, 2024

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Employee Rating

My experience was awesome and will always work Heiser Toyota. I was satisfied with the level of expertise in the dealership More

by njoku174
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor

Apr 11, 2024

Heiser Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 03, 2024

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Employee Rating

Lorri and Jorgo were very personable and kept me at ease during my car buying experience. I had a time-crunch and both were very respectful of my time. More

by kfitzgerald
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Shahat Mohamed

Apr 03, 2024

Heiser Toyota responded

It's great to hear that Lorri and Jorgo were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

March 13, 2024

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Employee Rating

Found pretty significant damage that admittedly was missed at purchase (looked at car at night and picked up in the rain Damage wasnt noticeable until in the sun. Online pics look edited). Salesperson More

by Canwegetacallback
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Colt Grandstaff

Mar 17, 2024

Heiser Toyota responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

Apr 02, 2024

Canwegetacallback responded

Weve been trying! Left a message, then you were on vacation, then we left another message.....not sure what else we can do... ( Also sent a private message and got no response to that either. ) We are now just paying nearly 3 grand to fix the problem ourselves. VERY DISSAPOINTED

March 09, 2024

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Employee Rating

Darrin was very helpful in answering each and every one of my questions no matter how repetitive it got and worked with me extensively to get me the best deal on the vehicle. As a first time car buyer I wo More

by adamfalbo4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jessica Phillips, Darrin Henry

Mar 10, 2024

Heiser Toyota responded

It's great to hear that Darrin was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

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