Shadi Darwich

Very rude staff, I am disappointed Mercedes-Benz would have this going on. They are not doing their jobs properly. have this going on. They are not doing their jobs properly. More

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The car was exactly what I was looking for and the guys shotty and Zaryab made it happen for me shotty and Zaryab made it happen for me More

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This has to be the worst CPO MB purchase experience ever in my life. First of all, the CPO inspection report doesn’t not match the actual car condition. Secondly they literally drilled a bunch of new holes in my life. First of all, the CPO inspection report doesn’t not match the actual car condition. Secondly they literally drilled a bunch of new holes to attach the bumper cover instead of using proper fasteners. As a result the Lowe part of the bumper fell off while driving which could’ve been a major accident. I am taking it to the local dealer to address the number of issues that could’ve been easily addressed during the CPO processs. More

by SnowyWeather Verified Customer Verified Customer

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In trust worthy, they tried to sell me a damaged vehicle. ( damage to the convertible top of a convertible) I guess they didn’t think I would ever put the top up, ( damage to the convertible top of a convertible) I guess they didn’t think I would ever put the top up, More

by Jay Verified Customer Verified Customer

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I recently leased my first car under my name, a new Mercedes C300 from West Covina Mercedes, and I'm absolutely thrilled with the exceptional service I received. From the outset, Shadi Darwich welcomed Mercedes C300 from West Covina Mercedes, and I'm absolutely thrilled with the exceptional service I received. From the outset, Shadi Darwich welcomed me warmly and attentively listened to my needs. He expertly guided me through the process, addressing all my inquiries with patience and professionalism. Nick Sarriedine facilitated a seamless and stress-free transaction, ensuring I secured a fantastic deal on the car with payments within my budget. While I was waiting to go to the finance department, Todd Kazariane, General Manager, came by to make sure that I was happy with my purchase. Overall, my experience was outstanding, and I wholeheartedly recommend West Covina Mercedes to anyone seeking a top-tier car-buying experience. Many thanks to the entire team for creating an unforgettable purchase journey! More

by Britney Verified Customer Verified Customer

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David was a lot of help, he made this a very easy experience for me experience for me More

by HUSSEINMAAZ24 Verified Customer Verified Customer

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Shadi was helpful and easy to work with. I would recommend him to anyone looking for a new car I would recommend him to anyone looking for a new car More

by AYBLAIN Verified Customer Verified Customer

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Your service department is the best bar none. I’m glad we bring all our cars for service there. I’m glad we bring all our cars for service there. More

by Naseratlaw Verified Customer Verified Customer

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Matthew provided exceptional customer service. Got me in and out and with a loaner in no time at all. Got me in and out and with a loaner in no time at all. More

by BBWONG23 Verified Customer Verified Customer

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I think this Mercedes-Benz repair service center is really good. My English is not good, but there are staff who understand Chinese! All in all the maintenance and service is very good really good. My English is not good, but there are staff who understand Chinese! All in all the maintenance and service is very good More

by 396728424 Verified Customer Verified Customer

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