Sean Thomas

Sean was friendly, efficient and knowledgeable about the work to be done. Having the car washed before pickup was a nice bonus. work to be done. Having the car washed before pickup was a nice bonus. More

by larrykeiffer Verified Customer Verified Customer

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I was very satisfied with the service I received at Dirito Brothers Walnut Creek Volkswagen. I felt that they were thorough, met my needs and went above my expectations. Dirito Brothers Walnut Creek Volkswagen. I felt that they were thorough, met my needs and went above my expectations. More

by hollykapp82 Verified Customer Verified Customer

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Sean was very helpful and set me at ease about what needed to be done. I was able to pick up my car same day and am mostly satisfied with the work. needed to be done. I was able to pick up my car same day and am mostly satisfied with the work. More

by doug.asbury Verified Customer Verified Customer

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The Staff was knowledgeable and friendly, I was advised on every aspect of the service being provided regarding my vehicle. on every aspect of the service being provided regarding my vehicle. More

by gregorybivens1 Verified Customer Verified Customer

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wonderful pleasant to deal with as always, knowledgeable getting me what i needed on my vehicle. deeply appreciate it. thanks Sean getting me what i needed on my vehicle. deeply appreciate it. thanks Sean More

by MA-001 Verified Customer Verified Customer

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Sean is always helpful when I bring in my car. Let's me know what needs to be done and is great! Let's me know what needs to be done and is great! More

by mikehawth Verified Customer Verified Customer

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Great Service, appreciated not being "up-sold" when just getting a recall taken care of. getting a recall taken care of. More

by pauljbold Verified Customer Verified Customer

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The entire team has been very friendly & helping. I was even offered water/ coffee while I was waiting! I was even offered water/ coffee while I was waiting! More

by debasish111 Verified Customer Verified Customer

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Sean the service consultant is excellent. Phil the diesel mechanic is exceptional. Other than that I don’t know anything about the overall dealers qualities. These two men should be considere Phil the diesel mechanic is exceptional. Other than that I don’t know anything about the overall dealers qualities. These two men should be considered valued employees. Corporate Volkswagen doesn’t cares about the American product that I own, 2014 VW Passat TDI. The Passat TDI obviously has a systemic well known problem of plugging heater cores and cooling system. I have had my car in for service many times with the same problem and it will not stop through out the rest of the life of the car. VW will not take responsibility this problem. I will be selling this car asap and never be back. More

by BRUCEMREED Verified Customer Verified Customer

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Sean is always so polite and helpful! This was the second year Sean helped me with service on my car. Plus all other staff was friendly and helpful with my questions. This was the second year Sean helped me with service on my car. Plus all other staff was friendly and helpful with my questions. More

by MICKEYOR Verified Customer Verified Customer

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