Sean Opersteny

I found a vehicle that I liked. I called the dealership and spoke to Nate to make sure the vehicle was still there. When I arrived ed to the dealership I met with Nate to drive th I called the dealership and spoke to Nate to make sure the vehicle was still there. When I arrived ed to the dealership I met with Nate to drive the vehicle. The truck had a few minor issues that I requested to be taken care of. The dealer did this and worked with me to make me feel comfortable with the purchase. I met the General Manager who was very nice and pleasant. The dealership was clean and bright. They have a customer waiting area and offer free coffee, soda and waters. Nate was very polite and respectful. If you are in the market for a car I would highly recommend you check with this dealership. I am also an out of state buyer so it took a few extra minutes to make sure everything was correct for my State of Kentucky. Thank you to the team at Big Star Hyundai for a great truck and great price. The finance team was also helpful in finding a bank and rate that I was comfortable with. More

Report | Print

Alex was amazing. He was very knowledgeable. He walked me through the whole process. He was polite and charismatic. I would highly recommend him to my friends. He was very knowledgeable. He walked me through the whole process. He was polite and charismatic. I would highly recommend him to my friends. More

by mylegrand Verified Customer Verified Customer

Report | Print

They did a good job and checked all my fluids made sure my suv was good the buying process was good and smooth and easy as well! my suv was good the buying process was good and smooth and easy as well! More

by Lesliespetsittingservices77546@gmail.com Verified Customer Verified Customer

Report | Print

Jarred was super helpful and accommodating in helping me find exactly what I wanted. I greatly appreciate his effort and highly recommend him. Sean in finance was equally as helpful and friendly. Overall ve find exactly what I wanted. I greatly appreciate his effort and highly recommend him. Sean in finance was equally as helpful and friendly. Overall very impressed by the customer service here! More

by Chelsie_skinner Verified Customer Verified Customer

Report | Print

I felt rushed through the process. Seemed that the sale was more important than the actual customer. I emailed the general manager with my concerns and got no response. Drove my Ion Seemed that the sale was more important than the actual customer. I emailed the general manager with my concerns and got no response. Drove my Ionic home with no idea who anything worked. Follow has been terrible so far. More

by mrclemings Verified Customer Verified Customer

Report | Print

Initially I got a bad experience because your appraisal came back a lot Lower then other dealerships hit your team worked with me to get me into the car I wanted at the end came back a lot Lower then other dealerships hit your team worked with me to get me into the car I wanted at the end More

by Fernando Verified Customer Verified Customer

Report | Print

I would like to highlight few positive things and few area for improvement. Positive: 1. Nice ambience. 2. Supportive front desk. 3. Great discussion with Christopher Mireles and Sean Opersteny. Th area for improvement. Positive: 1. Nice ambience. 2. Supportive front desk. 3. Great discussion with Christopher Mireles and Sean Opersteny. They were very supportive. Area for improvement: 1. I was disappointed with price numbers as website was showing completely different numbers. I felt few hidden charges were there which were not expected. I did not want to go with 'Total financed aftermarkets' but that was made mandatory which was $3995. There is no place to attach anything here, but I can personally provide that if someone will reach out. 2. It took almost 5.5 hrs for whole process including wait time. More

by nir_shahus Verified Customer Verified Customer

Report | Print

Very friendly and were willing to work in getting me a car. Super sweet sales rep too car. Super sweet sales rep too More

by jenniferrayburn28 Verified Customer Verified Customer

Report | Print

Very friendly staff. . Greeted us promptly and our salesman Nick was patient with us until we finally came to an agreement.. . Greeted us promptly and our salesman Nick was patient with us until we finally came to an agreement.. More

by rmperez005 Verified Customer Verified Customer

Report | Print

Fantastic staff. Great to work with. Everyone was extremely pleasant and helpful. Definitely recommend to everyone to come and visit everyone here for your next veh Great to work with. Everyone was extremely pleasant and helpful. Definitely recommend to everyone to come and visit everyone here for your next vehicle purchase. More

by Bruner,Stephen Verified Customer Verified Customer

Report | Print