Sean Hefner
Sean Hefner at Lester Glenn Subaru

Sean Hefner | Page 11

Service Advisor

Lester Glenn Subaru

1501 Route 37 West
Toms River, NJ 08755

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4.9
118 Reviews
4.9

118 Reviews

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118 Reviews of Sean Hefner

March 28, 2024

Dealership Rating
Employee Rating

I was shopping around for a car that met my needs. I heard many positive thing about what a Subaru vehicle has to offer. Ligor Subashi from the sales department has a great personality. He was inf More

by cinde814
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Redwood, Ligor Subashi

Mar 29, 2024

Lester Glenn Subaru responded

Hi cinde814, Thank you for sharing your experience with us! We're thrilled to hear that Ligor provided you with informative and patient service as you made your decision to purchase your first Forester! Providing excellent customer service and helping customers find the right vehicle for their needs is what we aim for, and we're glad that Ligor delivered on that! We appreciate your recommendation, and we're delighted that you chose us for your purchase! If you ever need anything else or want to share more about your experience, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

March 15, 2024

Dealership Rating
Employee Rating

It's all about the people. .. Everyone there was so nice, bending over backwards to be helpful, patient with a million questions, etc. More

by NurseErica13
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Piro, Mike Boczkus, Bert Gomez , Lindsey Mulrain, Jonathan Redwood

Mar 18, 2024

Lester Glenn Subaru responded

Hi NurseErica13, Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our team! Providing exceptional customer service is our top priority, and we're glad to hear that everyone was helpful, patient, and accommodating during your visit. If you have any more questions or if there's anything else we can assist you with, please feel free to reach out. We're here to help! Happy Driving, The Lester Glenn Subaru Team

March 02, 2024

Dealership Rating
Employee Rating

My wife and I are very pleased that the reception of Lester Glenn, Subaru, Seth was very comfortable to work with. He took plenty of time tracking down a couple of choices of cross trek automobiles, eve More

by RICKSBAYCLUB
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Mar 04, 2024

Lester Glenn Subaru responded

Hi RICKSBAYCLUB, We're delighted to hear about your positive experience with Seth, Brandon, Sean, Patrick, and the rest of the team! It's fantastic that Seth took the time to ensure you found the perfect Cross Trek, even going above and beyond to accommodate your preferences! We're glad to hear that Brandon, Sean, and Patrick provided you with helpful information about the vehicle's operation and that our finance manager made the process smooth and pressure-free. We truly appreciate your kind words and your recognition of the team's efforts. If you ever need anything else or have more feedback to share, don't hesitate to reach out! Happy Driving, The Lester Glenn Subaru Team

February 29, 2024

Dealership Rating
Employee Rating

Each person involved in handling my sale was attentive, respectful, knowledgeable, patient and very helpful. More

by MK
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Melissa Arnold, Cody Monica, Lindsey Mulrain

Mar 04, 2024

Lester Glenn Subaru responded

Hi MK, We're delighted to hear about your positive experience with our team! Providing attentive, respectful, knowledgeable, patient, and helpful service is what we strive for with every customer. We're thrilled that we could meet your expectations. If you ever need anything else or have more feedback to share, feel free to reach out. Thank you for choosing us! Happy Driving, The Lester Glenn Subaru Team

February 16, 2024

Dealership Rating
Employee Rating

Excellent caring staff . Communicated great with me as costumer and very honest with me in working to get a deal done in getting the car More

by colasipep
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Mulrain, Michael Walizer

Feb 16, 2024

Lester Glenn Subaru responded

Hi colasipep, Thank you for your feedback! We're thrilled to hear that you had an excellent experience with our caring staff. Communication and honesty are values we hold in high regard, and we're glad to hear that you felt well-supported throughout the process of getting your car. If you ever need anything else or have more feedback to share, please feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

February 16, 2024

Dealership Rating
Employee Rating

Super accomodating and stress free experience- came in with a 10 year old car, 8 year old twins, and left with a new car and no child meltdowns! More

by lindsay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Boczkus , Lindsey Mulrain

Feb 16, 2024

Lester Glenn Subaru responded

Hi Lindsay, Thank you for sharing your wonderful experience with us! We're delighted to hear that you found our service super accommodating and stress-free! It's fantastic that you were able to come in with a 10-year-old car and 8-year-old twins and leave with a new car without any child meltdowns! We aim to make the car-buying experience as smooth and enjoyable as possible for our customers, and we're glad we could do just that for you. If you ever need anything else or have more feedback to share, please feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

February 08, 2024

Dealership Rating
Employee Rating

Everyone was very professional, knowledgeable and pleasant. This is the third car I’ve bought at this dealership. More

by jmcottone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Mulrain, Christopher Murdolo, Ligor Subashi

Feb 12, 2024

Lester Glenn Subaru responded

Hi jmcottone, Thank you for your continued support and for choosing our dealership for the third time! We're thrilled to hear that everyone provided you with professional, knowledgeable, and pleasant service. We're grateful for your loyalty, and we look forward to assisting you with any future automotive needs you may have. If you ever need anything else or have any questions, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

February 07, 2024

Dealership Rating
Employee Rating

Very professional service. Pleasant, patient and had all our answers to our questions. I would highly recommend Ligor. More

by ROJO1024
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Bellotti , Melissa Arnold, Lindsey Mulrain, Chelsea Pavlick, Ligor Subashi

Feb 12, 2024

Lester Glenn Subaru responded

Hi ROJO1024, Thank you for sharing your experience with us! We're thrilled to hear that you received very professional service and that Ligor provided you with pleasant and patient assistance, ensuring all your questions were answered! We'll make sure to pass along your recommendation to Ligor! If you ever need anything else or have any further questions, feel free to reach out. We appreciate your support! Happy Driving, The Lester Glenn Subaru Team

January 31, 2024

Dealership Rating
Employee Rating

Everyone at the dealership has been wonderfully helpful and very polite. I've enjoyed the interaction I've had with with all. The reason four stars and not five is because my service appointment took 2 hou More

by KATHYPATTERSON1225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Murdolo

Feb 01, 2024

Lester Glenn Subaru responded

Hi KATHYPATTERSON1225, Thank you for your feedback! We're delighted to hear that everyone on our team has been wonderfully helpful and polite! Your enjoyment of the interaction means a lot to us! We appreciate your honesty regarding your service appointment duration, our team typically estimates one and a half to two hours for an oil change, we are sorry for the inconvenience! If there's anything specific you'd like to share about your visit or if you have further feedback, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

January 29, 2024

Dealership Rating
Employee Rating

Lee said as very professional and helpful in guiding me with the purchase of my new Outback. More

by jmcottone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Mulrain, Christopher Murdolo, Ligor Subashi

Jan 30, 2024

Lester Glenn Subaru responded

Hi jmcottone, Thank you for sharing your feedback! We're thrilled to hear that Lee was very professional and helpful in guiding you through the purchase of your new Outback! If there's anything else you need or if you have more feedback in the future, feel free to reach out! Happy Driving, The Lester Glenn Subaru Team

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