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Sean Bradford
Refer Me
323 Reviews
I started out as a porter then a Service Advisor, and Service Director at Cleveland area Ford/Lincoln dealer. My wife and children have been my motivation and inspiration, I am blessed. I have definitely realized what it means to work in an organization completely committed to and driven by a "customer first" culture/business model. Our team is just that and always working to get better together every day. Thank you in advance for taking the time to provide your feedback.
Read moreDealership Experience
7 yrs, 10 mos
Industry Experience
34 yrs, 1 mo
Specialties & Trainings
Ford Lincoln Service Manager Master Certified
323 Reviews
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323 Reviews of Sean Bradford
May 13, 2025
Everyone is straight up Nothing hidden Oil IS. changed and tires actually ARE rotated ( unlike other places) Prices right now, work done in a timely manner changed and tires actually ARE rotated ( unlike other places) Prices right now, work done in a timely manner More
by bubbadan4643
Verified CustomerOther Employees Tagged: Mike Brandvold, Carl Bujorian, Tom Alcorn, Brandon Bart, Dylan Becker
May 12, 2025
I was told back in January that my water pump was going to need replaced sooner than later. When I had my car in on Monday, they told me it was starting to leak. I approved the work, and they wasted no tim to need replaced sooner than later. When I had my car in on Monday, they told me it was starting to leak. I approved the work, and they wasted no time getting the parts and getting the repair done in a timely manner. The Team really knows my car and driving habits, so they're always looking out for my safety. It's cheaper to address the problem when it's small instead of letting it get to a bigger, more costly repair/replacement. I trust them with my car. More
by fairyrain826
Other Employees Tagged: Mona Crooks, Tom Alcorn, Steve Sigmund
March 25, 2025
The service team at Klaben has been amazing the last few appointments. I had some odd issues recently, and they were able to find solutions that worked and were affordable. They really care about customer s appointments. I had some odd issues recently, and they were able to find solutions that worked and were affordable. They really care about customer service and they try their best to keep all their customers happy. Shawn, Cody, and Anthony were the individuals that I worked with, and they were outstanding! More
by CB
Other Employees Tagged: Anthony Thurman Jr , Cody Jones
March 17, 2025
Great service department. My advisor, Mike, was with another guest and Sean stepped right in to get me started. Mike came back and finished the check in process throughly and My advisor, Mike, was with another guest and Sean stepped right in to get me started. Mike came back and finished the check in process throughly and quickly. We did a check of the vehicle together and he made sure all my questions were answered. I had concerns of intermintent brake noise they could not duplicate while I was there. Tom, the service manager, made sure to go on a test drive with me before the paperwork was completed to ensure my concern was addressed and there was no other issues. Tom runs a great shop/team and they earned all five stars! More
by BBUTORAC
Other Employees Tagged: Mike Brandvold, Tom Alcorn
March 13, 2025
The team I worked with was very professional. Anthony is always a pleasure to work with. I appreciate the excellent customer service I received when I left the service center and my car wouldn’t Anthony is always a pleasure to work with. I appreciate the excellent customer service I received when I left the service center and my car wouldn’t start. Sean sent out a mechanic right away and took care of the issue. I am not sure what the mechanics name was but he was very professional and pleasant to work with. Thank you to all the employees that took the extra step to make sure I was taken care of. More
by ANGIE32275
Other Employees Tagged: Anthony Thurman Jr , Cody the mechanic
March 09, 2025
I love the Klaben Team. I trust their honesty and know that I'm valued as a customer. They respect my time and schedule to get me in and back on the road. Mona Crooks has be I trust their honesty and know that I'm valued as a customer. They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 12 years now. Highly recommended More
by fairyrain826
Other Employees Tagged: Mona Crooks, Joe French, Kim Wolfram, Steve Sigmund
March 03, 2025
Again had my car serviced at Klaben Ford, and can’t say enough about how well we were taken care of. As usual SEAN BRADFORD mad the service very pleasant. My husband always goes so hard on the service team enough about how well we were taken care of. As usual SEAN BRADFORD mad the service very pleasant. My husband always goes so hard on the service team when he doesn’t like the fact that the car needed serviced again. Sean is very polite easy to work with and makes sure our experience is nothing but excellent. Thank you Sean and the service staff that makes it almost a want to have our cars serviced through you! Again thank you for an excellent experience. More
by loribaldwin00
Other Employees Tagged: Gavin Fano
February 18, 2025
Great person to deal with and I will keep going to him for everything l get. for everything l get. More
by KEITH.VINSON79
Other Employees Tagged: Mike Cooney, Roscoe Woodberry, Joe French, Richard Klaben, Jennifer Bowen, David Klaben
February 14, 2025
I love the Klaben Team. They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 11+ years now. Hig They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 11+ years now. Highly recommended More
by fairyrain826
Other Employees Tagged: Mona Crooks, Joe French, Kim Wolfram, Steve Sigmund
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