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Scott Spath
423 Reviews
423 Reviews
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423 Reviews of Scott Spath
November 20, 2025
On 10/28 I was told that TPMS was not covered and when I was there on 11/19 for the other side I found out it was covered and asked about a refund and wanted to speak with a manager. I also told them I spo was there on 11/19 for the other side I found out it was covered and asked about a refund and wanted to speak with a manager. I also told them I spoke with a mechanic and it is not required to get them both done on the same side like I was told. I spoke with the manager John K and he was nonchalant about my experience and stated that life was too short to argue when I was telling him about my frustration about paying when it was covered. He said she was new and made a mistake. I was told that I was going to be refunded but had to wait for a check to be mailed to me. The whole experience with the service dept was a fiasco to deal with and how I felt did not feel validated. I was offered a free oil change and asked what would make me happy. I feel like as a customer I should not have to wait to be reimbursed when it was their error. This is my 3rd car from them and the service dept quality is declining since I 1st became a customer. I arrived at 9:45 am and left after noon. I was the last person in the lobby for sales at that time. More
by Naye Love
Other Employees Tagged: John Kirchenbauer, Ashley Neely
November 07, 2025
They were very friendly and explained everything to us. It was our first visit and were pleased with the explanation of what was wrong and how it would be repaired. It was our first visit and were pleased with the explanation of what was wrong and how it would be repaired. More
by debtomtrotter
Verified CustomerOther Employees Tagged: Scott Spath
September 26, 2025
Appalling customer service. -I was scheduled for a 9:00 am appointment to get the Works package and have front inner fender liners installed which I purchased from Ford parts. -I was scheduled for a 9:00 am appointment to get the Works package and have front inner fender liners installed which I purchased from Ford parts. I was told it would take 1.5 to 2 hours and I could wait for it. -I was on-time and decided not to wait. I left with my wife. -Thats the last time I heard from Ganley Ford. -At 2:00 pm I called to get the status and was told the truck was still sitting outside and had not been brought into the garage to start anything. -I told them I needed the truck that afternoon at 4:00 pm so don't do anything to it and I will pick it up. -Picked up truck and left. -I won't be back More
by swan
September 06, 2025
Scott was excellent! Knowledgable and very personable. Scott would help either our situation and found the right answer. To our problems. Scott is a great tribute to Ga Knowledgable and very personable. Scott would help either our situation and found the right answer. To our problems. Scott is a great tribute to Ganley and you should know that he is an outstanding employee! More
by Labsrgrt2
August 18, 2025
I had them repair a tie rod end and do an alignment on my F250. Within a month or so, there was an issue with the upper and lower rubber boots on that side. I called them up and they were super helpful and a F250. Within a month or so, there was an issue with the upper and lower rubber boots on that side. I called them up and they were super helpful and apologetic for the issues. I scheduled another visit to their location and they took care of the issues, no questions asked. Very nice customer service people. Would recommend again. More
by Steve-from-Thompson
Dealership Inventory (277 Vehicles)
2023 Chrysler Pacifica Hybrid
used
Granite Crystal Metallic Clearcoat exterior
Automatic
Front-wheel Drive
