Craig Douglas
Craig Douglas at Ken Ganley Ford Norton
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Craig Douglas

Finance Manager

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.9
392 Reviews
4.9

392 Reviews

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392 Reviews of Craig Douglas

June 14, 2024

Dealership Rating
Employee Rating

Joe did an amazing job helping us trade our car in and purchase another. He was patient and supportive throughout the entire process, which we greatly appreciated. I would recommend him in a minute as wel More

by Anntdenney1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Peticca

Jun 15, 2024

Ken Ganley Ford Norton responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Norton. Thanks for the recommendation, and have an amazing day!

June 10, 2024

Dealership Rating
Employee Rating

They were kind and accurate about the car I bought . They gave me a substantial discount in price . Even got warranty on a used car. It had low mileage for the year . Good salespeople! More

by steve5804now
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fulton Benya, Kevin Kneebusch, Sean Pangburn , Austin Temsey

Jun 10, 2024

Ken Ganley Ford Norton responded

Thank you, Steve! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Norton.

June 09, 2024

Dealership Rating
Employee Rating

What an amazing experience! He sold me a car in March and it was such an easy no pressure situation that we came back to buy my husband’s car! He gained life time customers in u More

by Eeyore13!
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 10, 2024

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Sean and our team, and we look forward to working with you again.

June 06, 2024

Dealership Rating
Employee Rating

Coupon bait and switch. There is an attempt by the sales staff to OVER CHARGE for new vehicles. No rewards for being a loyal customer to these xxxxxxxx. I do not recommend, More

by kevinebuck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 06, 2024

Ken Ganley Ford Norton responded

Kevin, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 30, 2024

Dealership Rating
Employee Rating

They listened to my questions and what I was looking for, they understood and worked with my situation, and they have been helpful any time I've contacted them since. Gavin was the best car salesman I've met More

by prine.c.m
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 31, 2024

Ken Ganley Ford Norton responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Gavin and truly appreciate your feedback.

May 21, 2024

Dealership Rating
Employee Rating

The dealership has a very friendly, helpful staff. Desmond did a great job assisting me with finding the right vehicle for my needs. More

by Sean King
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell

May 24, 2024

Ken Ganley Ford Norton responded

Hello Sean, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Norton. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 21, 2024

Dealership Rating
Employee Rating

Cannot praise Ken Ganley Ford of Norton enough. Christian our sales rep was kind and courteous. Was knowledgeable on the vehicle we were interested in, and found us a great deal on our new Badlands More

by Craccus33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Kneebusch, Brianna Worthington , Christian Rodriguez

May 24, 2024

Ken Ganley Ford Norton responded

Hello, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

May 20, 2024

Dealership Rating
Employee Rating

The process was swift and efficient. The employees were very friendly and helpful unlike most dealerships. More

by coxcarlos95
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Kneebusch, Jack Leonhard

May 20, 2024

Ken Ganley Ford Norton responded

Thank you, Carlos, for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

May 18, 2024

Dealership Rating
Employee Rating

Joe was very easy to work with and not pushy at all . He was very supportive and understanding that my husband needed to see the vehicle and he made the accommodation and was respectful ! In the future, More

by Stacykovacs1923
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Peticca

May 20, 2024

Ken Ganley Ford Norton responded

Stacy, we are very happy to hear that Joe provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 15, 2024

Dealership Rating
Employee Rating

Scott was excellent to work with and answered all my questions, and showed all the options. He worked very hard to make the deal happen, thanks to everyone More

by kens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Bomgardner

May 15, 2024

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Scott to be a positive one. Please don't hesitate to reach out if you need anything else.

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