Scott Lambert

The service, as usual, was great. Turned vehicle in at approx 9am. tail light error was checked and circuits that needed correcting was completed. Car was available for pickup by 1:30 Turned vehicle in at approx 9am. tail light error was checked and circuits that needed correcting was completed. Car was available for pickup by 1:30 pm. Very happy with service. Thank you!!! More

by jjgriffi501 Verified Customer Verified Customer

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My experience was terrific, my service advisor Scott was extremely knowledgeable and helpful. I was in and out with a loaner car in a short time. extremely knowledgeable and helpful. I was in and out with a loaner car in a short time. More

by DKHOUCHINS Verified Customer Verified Customer

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One little thing will prevent me from using your again. Call me if you care. Call me if you care. More

by WM.DEAN.LEE Verified Customer Verified Customer

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Service was done on the vehicle. Also inspection. Everything is good. It took a little longer than expected a little over 2 hours. And the car was not washed. I believe the car Also inspection. Everything is good. It took a little longer than expected a little over 2 hours. And the car was not washed. I believe the car wash was being updated and rebuilt. More

by WARRENR703 Verified Customer Verified Customer

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Service is good. Usually my car gets cleaned up but this time they either stopped doing it or skipped it. Usually my car gets cleaned up but this time they either stopped doing it or skipped it. More

by BOBLEFFEW Verified Customer Verified Customer

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Mercedes-Benz of Midlothian responds so quickly to issues with my car. It is so easy to get in and my issue(s) resolved. I love the video provided of my car in the shop. with my car. It is so easy to get in and my issue(s) resolved. I love the video provided of my car in the shop. More

by SARUM5KRT Verified Customer Verified Customer

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The work done on my vehicle was great, the customer service was lacking. After 3 monthts at the shop & spending $3000 on repairs; the service representative delivered a filthy car back to me. When I service was lacking. After 3 monthts at the shop & spending $3000 on repairs; the service representative delivered a filthy car back to me. When I complained, he stated that the car wash bay was down. I found this totally unacceptable & told him so. He finally got it washed somewhere. More

by CLAUDIAWJOHNSON Verified Customer Verified Customer

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Scott is great to work with. Explained everything that I needed and helped me with the different options. Video was great of what the issue was. Thanks Scott, great service a Explained everything that I needed and helped me with the different options. Video was great of what the issue was. Thanks Scott, great service as usual. More

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She was very helpful and friendly! She made me feel comfortable when making decisions and was informative about the suggested services She made me feel comfortable when making decisions and was informative about the suggested services More

by vondeleparham Verified Customer Verified Customer

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Great experience, great staff, they stay busy and I was patient. Appreciated the follow up. patient. Appreciated the follow up. More

by DALETVASQUEZ361 Verified Customer Verified Customer

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